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Program Support Analyst
1 week ago
HRUCKUS Washington, United StatesVeteran Firm Seeking a Program Support Analyst for an Onsite Assignment in Washington, DC · My name is Stephen Hrutka, and I lead a Veteran-owned consulting firm in Washington, DC, focused on strategic sourcing, supply chain, and IT Staffing. · We want to fill a Program Support A ...
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Program Support Analyst/ Training Analyst
6 days ago
Morph Enterprise Washington, United StatesMinimum Education/Certification Requirements: · At least three years' related experience is required. · Bachelor's degree in information technology or computer science, education, or a related field; one year of experience in delivering training programs; or an equivalent combin ...
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Program Support Analyst
2 weeks ago
Chevo Consulting Washington, United StatesCHEVO is hiring Analysts to join our Department of Homeland Security (DHS) team. The successful candidate will work as a member of the engagement team providing analyst support for a government Disaster Preparedness project. The ideal candidate will have previous experience servi ...
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Onsite Support Analyst
2 days ago
Starks Industries LLC Washington, United StatesJob Title: Onsite Support Analyst · Job Description: · We are seeking a dedicated and skilled Onsite Support Analyst to join our IT Support Services team. The Onsite Support Analyst will be responsible for providing technical assistance and support to end-users of the DC Child ...
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Finance Support Analyst
3 days ago
M Powered Strategies Washington, United StatesJob Description · Job Description Salary: · Based in Washington, DC, MPS is a Small Business, dedicated to empowering our clients through innovative change management services, with a focus on organizational effectiveness. Founded by a former Peace Corps volunteer, our consultan ...
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PMO Support Analyst
2 weeks ago
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Application Support Analyst
2 days ago
Marriott Washington, United StatesJob Number · Job Category Information Technology · Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States · Schedule Full-Time · Located Remotely? Y · Relocation? N · Position Type Management · JOB SUMMARY · As a member of the Service ...
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Systems Support Analyst
2 weeks ago
National 4-H Council Washington, United StatesMission · 4-H believes in young people and giving all youth equal access to opportunity. For over 100 years, 4-H has supported the next generation of true young leaders. National 4 H Council (Council) is committed to providing leadership and resources so that 4 H programs are av ...
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Desktop Support Analyst
3 weeks ago
Walter P Moore Washington, United StatesResponsibilities · This Desktop Support role is a new position with our Corporate IT team, where results will matter more than experience. · You will be the critical link between IT and the customer and you will be an asset from Day One in a group where everyone is given the op ...
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Logistics and Product Support Analyst
2 days ago
VISTA Technology Services Washington, United StatesLogistics and Product Support Analyst (Senior) · VISTA Technology Services, Inc. (VISTA) is currently seeking a Senior Logistics and Product Support Analyst to support our NAVSEA customer in Washington, DC. · Position Requirements · Lead and manage ILS and PSM efforts that cou ...
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Credentialing and Network Support Analyst
3 weeks ago
Ageatia Global Solutions Washington, United StatesPURPOSE: · The purpose of this job description is to perform all mail functions pertaining to the intake and enrollment process, perform updates in the credentialing system based on correspondence received from non-participating and participating practitioners and provide respon ...
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Sales Support Analyst, Target
2 days ago
Haleon Washington, United StatesHello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren ...
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Health Technical Support Analyst
1 week ago
Special Olympics Washington, United StatesJOB TITLE: Health Technical Support Analyst · REPORTS TO: Senior Director, Engineering & Digital Health · LOCATION: Washington, D.C. (hybrid; in office 2-3 days per week;remote 2-3 days/week) · DEPARTMENT: IT - Digital Products and Technology · Special Olympics International ...
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Health Technical Support Analyst
3 hours ago
Special Olympics Washington, United StatesJOB TITLE: Health Technical Support Analyst · REPORTS TO: Senior Director, Engineering & Digital Health · LOCATION: Washington, D.C. (hybrid; in office 2-3 days per week; remote 2-3 days/week) · DEPARTMENT: IT Digital Products and Technology · Special Olympics International i ...
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Mission Support Program Analyst
2 days ago
RP PRO, LLC Washington, United StatesThe Unsolicited Solutions for Locally Led Development Program is seeking a Mission Support Program Analyst (MSPA) to provide direct technical and administrative support to USAID Missions focused on locally led development. This position is located in the Local, Faith, and Transfo ...
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Financial Analyst Supporting the ATF
1 day ago
FSA Federal Washington, United States: · FSA Federal (FSA) is focused on delivering unsurpassed services in support of law enforcement and homeland security. We currently have a vacancy for a Financial Analyst. In this role, you will be supporting the overall mission of the Bureau of Alcohol, Tobacco, Firearms and ...
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Ship Availability Support Analyst
1 week ago
Serco Washington, United StatesPosition Description · If you love high profile and challenging projects supporting the US Navy and its commercial partners - Serco has a great opportunity for you You will be a part of a team that works closely with our customer and other Serco teams to deliver quality support s ...
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Business Operations Analyst Support
3 days ago
DATASOFT TECHNOLOGIES Washington, United StatesBusiness Operations Analyst Support Services · Hybrid · About the Job · Duration: 12-month contract w. possible extension · Location: Washington, DC · Pay rate: Hourly · Job ID: RFQ · Overview: · Assisting in the planning, developing, facilitating, coordinating, and impl ...
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Mission Support Program Analyst
2 days ago
RP PRO, LLC Washington, United StatesThe Unsolicited Solutions for Locally Led Development Program is seeking a Mission Support Program Analyst (MSPA) to provide direct technical and administrative support to USAID Missions focused on locally led development. This position is located in the Local, Faith, and Transfo ...
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Application Support Analyst I
1 day ago
Kaplan Washington, United StatesJob Title · Application Support Analyst I · Job Description · For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and cre ...
Desktop Support Analyst - Washington, United States - Tentek
Description
Desktop Support Analyst (News Broadcast team)Duties:
Troubleshoot hardware and software issues onsite and remotely, including on-air support.
Equipment setups and moves.
Computer imaging and configuration.
Log, update and follow up on support requests in ticketing system.
Ensure support meets the customer requirements as defined in the Service Level Agreements.
Assist other groups in Technology with tasks required onsite.
Assist with technical projects, including planning, implementing, assisting in the installation and setup of software products and hardware and other duties as assigned.
Communicate any escalation of issues and/or feedback to proper management.Broadcast (Support Live Shots and Support and assist with major field events)
Qualifications
Formal education preferred in a technical discipline.
ITIL certified or knowledge.
Knowledge of ITSM software package preferred is ServiceNow.
At least 3-4 years of experience in a desktop support environment.
Passion for customer support and ability to adapt to different environments.
Must be flexible, patient, and approachable.
Ability to handle challenging support situations with a calm and methodical approach.
Ability to quickly and appropriately prioritize multiple requests and bring them to successful resolution.
Experience working with Microsoft Office 365, Windows and Mac environments. Okta, BOX,Goggle Drive and Workspace, Zoom, Slack experience a plus basic understanding of networks.
Experience with supporting mobile devices:
iOS and Android.
Solid written and oral communication skills.
Ability to lift and transport moderately heavy to heavy objects, such as computers and peripherals.
Willing to learn Broadcast/Media technologies.
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