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    Data Field Service Engineer - Cary, United States - B&R Industrial Automation

    B&R Industrial Automation
    B&R Industrial Automation Cary, United States

    1 week ago

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    Description


    Data Field Service EngineerTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

    At ABB, we have the clear goal of driving diversity and inclusion across all dimensions:
    gender, LGBTQ+, abilities, ethnicity and generations.

    Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

    In this role, you will execute medium-to-high-complexity service work installation, commissioning, maintenance, upgrades and retrofits according to work instructions and in accordance with ABB processes, standards and safety guidelines.

    As a Data Field Service Engineer, you will execute medium to high complex service work according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines.

    You will deliver excellent customer service to satisfy customers.

    In close co-operation with customer and other ABB teams, take actions to identify new Service business opportunities for ABB Electrification Service.

    This is a position with global grade13Your responsibilitiesServe as the primary on-site representative to the ABB end customer/user and other ABB field personnelPreserve ABB's Safety Culture on every aspect and as first priority, in the field and always keeping an eye on co-workersOccasionally, have additional team leader administrative responsibilities to coordinate internal field service activitiesPerform duties as the Project Manager for all assigned ABB product lines and assist the customer with technical understanding of the operation, maintenance, and troubleshooting of multiple types of ABB productsReview effectiveness of maintenance actions to identify training needsAssist customer with improving reliability and reducing cost of ownershipProvide single point of contact to the customer, customer team, and all other ABB stakeholdersAssist the factory with data collection and timely reporting to facilitate fleet performance analysis, including marketing intelligence and sales opportunities for services, and supportAssist customer with spare parts ordering, issues resolution, and provisioningPerform collateral duties as assigned to meet business needs as they relate to HSE, Quality, Integrity, etc.

    Perform duties in Power Delivery, Medium & Low Voltage Electrification, Drives Systems, Control Systems etc. Comply with all ABB and end customer HSE policies and procedures and maintain a safe and compliant work areaEscalate any HSE violations immediately to ABB representative at project site and/or HSE personnelManage all SOW milestones and deliverables are achieved in accordance with timeframes and contractual obligations as specified in SOWContinuously review processes for productivity improvements and cost savingsMaintain documentation on assignments, complete reports, and test reports, understanding and utilizing job related software at completion of each assignmentDevelop relationships with customers for continuous business opportunities/referralsPromptly book travel arrangements upon receipt of assignmentsAlways wear personal protective equipment/uniformsYour backgroundBachelor's degree with 8 years of experience OR Associate's degree with 10 years of experience OR High School diploma/GED with 12 years of related experienceMust be knowledgeable in all areas of the National Electrical Code (NEC), Safety Codes and Regulations and QA (Local & National)

    Advance theoretical experience in all aspects of electrical designProven analytical and quality improvement ability.

    Able to work with all levels of maintenance, engineering, and managementProject management or supervisory experienceDemonstrated ability to lead and influence customers and peersAbility and willingness to travel 90-100% of the time throughout the United States and potentially globally to help other areas as needed.

    This will include long term assignments requiring consecutive weeks travellingCandidates must already have a work authorization that would permit them to work for ABB in the USBenefits Retirement plan Life insurance Disability insurance Healthcare plan Wellbeing program More about usElectrifying the world in a safe, smart and sustainable way, ABB Electrification is a global technology leader in electrical distribution and management from source to socket.

    As the world's demand for electricity grows, our 50,000+ employees across 100 countries collaborate with customers and partners to transform how people connect, live and work.

    We develop innovative products, solutions and digital technologies that enable energy efficiency and a low carbon society across all sectors.

    By applying global scale with local expertise, we shape and support global trends, deliver excellence for customers and power a sustainable future for society.

    We look forward to receiving your application.

    If you want to discover more about ABB, take another look at our website Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.

    All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status.

    For more information regarding your (EEO) rights as an applicant, please visit the following websites:
    As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at or by sending an email to US
    • Resumes and applications will not be accepted in this manner.
    While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $74,900 and $139,100 annually.
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