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    Pool Manager - Houston, Texas, United States - The Post Oak Hotel

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    Permanent Upper Management / Consulting
    Description

    Overview:
    Pool Manager

    The Post Oak Hotel is seeking a Pool Manager to join the only Forbes Five-Star Hotel in Texas. We hire passionate and professional colleagues who genuinely delight our guests through curated and authentic experiences.


    The Pool Manager will be responsible for managing the team and the guest experience of the pool and cabana operations.

    This position will float between departments during off-season pool operations.


    Responsibilities:


    Ensures excellence in guest satisfaction through commitment to a "Do Whatever It Takes Attitude" and a hands-on, lead by example management style.


    Execute all personnel functions including but not limited to interviewing, hiring, scheduling, Forbes & AAA training, coaching & counseling, termination, payroll and recruitment.

    Conduct weekly facility walk-throughs and report any and all maintenance issues

    Plans, organizes, directs and controls the day-to-day activities and operations of the pool and cabana operations.

    Create yearly activations throughout the season to drive sales and promote business.

    Ensure all inventory deadlines are met according to the hotels schedule.

    Monitor and maintain a safe and clean pool area, including enforcement of all safety rules and regulations for the pool's policy and procedures while ensuring that all lifesaving equipment is in proper order and location

    Exhibits a courteous, polite, and helpful attitude with all members, guests, and co-workers.


    Qualifications:
    Aspire to our values of being passionate, strive for excellence, remain relevant, collaborate and act with honor and integrity

    At least 3+ years' experience at a similar high-volume operation, preferably within a Four or Five Star Hotel, or similar luxury operation

    Current CPR license required

    Bachelor's Degree preferred


    Extensive training and knowledge of lifeguard duties including but not limited to performing CPR, Heimlich Maneuver and basic First Aid in non-emergency situations as required.

    Possess a strong knowledge of food and beverage preparation, procedure, presentation, service techniques.

    Strong interpersonal and conflict resolution skills

    Ability to work flexible schedules, including nights, weekends and holidays is required

    Stable and progressive work history; Strong work ethic

    Physical demands:
    Ability to lift 50 pounds on a regular basis and prolonged extended periods of standing


    What we offer you:
    Multiple benefit plans to suit your needs

    Paid Time Off

    401K

    Opportunities for advancement

    Positive and respectful work environment where diversity is valued

    Generous employee discounts on dining, retail, amusements, and hotels

    Community volunteer opportunities

    Complimentary parking and colleague meal

    Disclaimer:

    The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job.

    For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.


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