Make Ready - Houston, United States - Portico Property Management

Portico Property Management
Portico Property Management
Verified Company
Houston, United States

2 days ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

General Purpose:


The Make Ready troubleshoots and performs all necessary repairs to the apartment homes community and provides assistance to the maintenance team.

Make Readys are expected to achieve optimum performance in the following areas:


  • Troubleshoot and repair plumbing, HVAC, carpentry, and electrical issues.
  • Assist team members with the overall cleanliness of grounds.
  • Install appliances and fixtures.
  • Assist with the upkeep and maintenance of the pool/spa.
  • Assist with maintaining the maintenance shop and inventories.
  • Participate in risk management, emergency procedure, and safety programs.
  • Participate in daytoday community operations.
  • Ensure resident satisfaction.
  • Partner effectively with onsite associates, associates from the corporate offices, Portico sister communities, competitors, and vendors.
  • Execute special projects and assignments as requested.

Essential Functions:


Maintain Exterior Common Areas of the Community:

  • Remove all trash, debris, cigarette butts, and pet waste from the grounds prior to 9 AM.
  • Perform pressure washing of common areas, sidewalks, buildings, and breezeways as requested.
  • Sweep sidewalks, pathways, and breezeways.
  • Ensure that all areas are kept clean and neat.
  • Wipe down and clean windows and exterior furnishings.
  • Assist with the community trash disposal process.
  • Assist with minor maintenance repairs such as changing light bulbs, replacing air filters, making keys, etc.
  • Complete assigned service requests and repairs correctly and in a timely manner. Report trash or maintenance issues to the Maintenance Supervisor immediately.
  • Perform custodial/cleaning duties of the interior common areas when asked or in the absence of housekeeping staff.
These duties may include but are not limited to:


  • Dusting furniture.
  • Washing woodwork, base boards, and walls.
  • Vacuuming rugs and carpets.
  • Washing windows, door panels, and window sills.
  • Sweeping, mopping, waxing, and polishing floors.
  • Emptying and removing trash and replacing trashcan liners.
  • Replacing light bulbs.
  • Transporting trash and waste to the appropriate disposal areas.

Assist with the Upkeep and Maintenance of the Pool/Spa:

  • Clean and remove debris from the pool/spa.
  • Assist with maintenance and chemical treatments daily.
  • Ensure pool furniture is clean and properly positioned.

Assist with the Upkeep and Renovation of the apartment homes:

  • Install refrigerator, range or cooktop and oven, microwave oven, washer& dryers.
  • Install or replace new light fixtures, ceiling fans, shelving, wall sconces, TV mounts.
  • Renovate broken, damaged, or outdated structures of the apartment homes.
  • Perform tasks associated with electrical, plumbing, carpentry, masonry, and painting.
  • Maintain, repair, and replace HVAC systems.

Assist with Maintaining the Maintenance Shop and Inventories:

  • Ensure that an adequate inventory of cleaning supplies, trash bags, and grounds maintenance equipment is available to perform responsibilities. Notify the Maintenance Supervisor in advance of inventory needs.
  • Assist with maintaining a clean, safe, and organized maintenance shop and all storage areas.

Participate in Risk Management, Emergency Procedure, and Safety Programs:

  • Attend and participate in monthly safety meetings.
  • Uphold Portico Safety Policies.
  • Notify the Maintenance Supervisor of any accidents or incidents involving employees, residents, or the community. Complete an Incident Report Form to document onsite damage and/or accidents involving residents and/or employees.
  • Uphold key control processes.

Participate in Day-to-Day Community Operations:


  • Attend daily preshift maintenance meetings during which the Maintenance Supervisor will review priorities, maintenance issues from the previous night, and a list of assignments.
  • Attend weekly community staff meetings with both office and maintenance teams to stay informed about community occupancy and leasing goals, maintenance and capital improvements, resident concerns and activities, and company news.
  • Follow Portico policies regarding clocking in and out, attendance, and leave requests. Obtain authorization to work overtime from the Maintenance Supervisor or Community Manager.
  • Uphold Portico policies regarding work attire, grooming habits, and wearing the companyprovided photo I.D./nametag daily.

Ensure Resident Satisfaction:


  • Ensure that residents needs are handled with exceptional responsiveness, care, and urgency by all members of the maintenance team.
  • Ensure timely completion and appropriate followup of service requests.
  • Uphold, explain, and facilitate community policies.
  • Participate in all resident retention activities and assist with preparations.

Partner effectively with On-Site Associates, Associates from the Corporate Offices, Portico Sister Communities, Competitors, and Vendors:

  • Develop and maintain a respectful, courteous, and helpful rapport with al
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