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Fort Mill

    Automotive Service Manager - Fort Mill, United States - Express oil change

    Express oil change
    Express oil change Fort Mill, United States

    4 days ago

    Default job background
    Description

    Company Description

    Express Oil Change & Tire Engineers is a top-notch automotive service provider with a broad presence across 21 states, boasting over 300 locations nationwide. Our skilled and certified technicians are dedicated to offering superior total-car care, utilizing cutting-edge equipment and top-quality parts to ensure top-notch service.

    We not only specialize in oil changes but also excel in providing a wide range of services including tire services and various mechanical services. Our unwavering focus on customer satisfaction sets us apart as the go-to destination for all automotive needs.

    As we continue to expand, our goal is to maintain our position as a leading automotive maintenance provider, setting the bar high in terms of excellence, innovation, and growth.

    Job Description

    The Automotive Service Manager, under the guidance of the Store Manager, plays a pivotal role in upholding the highest standards of service excellence and embodying our core values within the service department.

    This position involves fostering a dynamic team environment, collaborating closely with the Service Team to enhance their performance through hands-on leadership within the store. It requires efficient development and coaching of team members, as well as the implementation of store processes and procedures.

    Primary Responsibilities include (but are not limited to):

    • Supporting the store recruitment process in collaboration with the Store Manager
    • Supervising technicians and service personnel, organizing their tasks, assigning work, and ensuring timely completion
    • Coaching service department colleagues on operational aspects within the ISI systems and service standards
    • Directly engaging with customers on sales, service, and addressing customer needs
    • Assessing the performance and productivity of all service department staff
    • Managing parts inventory and external purchases in compliance with company standards
    • Ensuring store safety protocols are followed and maintaining safety equipment
    • Overseeing the layout and positioning of equipment within the service department
    • Supervising the shop area, equipment, and team members to ensure adherence to safety procedures
    • Providing guidance on the wheel torqueing process to team members
    • Verifying the proper conduct of inspections

    Qualifications

    • Exceptional leadership and store management capabilities
    • Proficient in working within a fast-paced environment
    • Highly organized, detail-oriented, and adept at mentoring others for efficiency
    • Strong verbal and written communication skills
    • Ability to build professional relationships with customers and team members
    • Minimum of 2 years' experience in a Service Manager role
    • Demonstrated track record of surpassing business goals
    • Effective in both independent and teamwork settings
    • Sound knowledge of basic OSHA laws and MSDS Compliance

    Additional Information

    All information provided will be treated confidentially in line with EEO guidelines.

    Physical Requirements:

    • Prolonged periods of standing, stooping, and bending
    • Occasionally exerting force and moving objects
    • Working at a consistent production rate involving the frequent pushing and pulling of materials

    By submitting your application, you confirm your ability to meet the physical demands of this position.

    Work Opportunity Tax Credits - Express Oil

    Express Oil participates in the Work Opportunity Tax Credit (WOTC) program administered by ADP. Candidates are encouraged to follow the steps outlined below to undergo the WOTC screening process.

    Applicant Instructions

    • Open the provided link
    • Answer all questions to complete the voluntary screening
    • Eligible candidates will be prompted to Electronically Sign and click Submit
    • Ineligible candidates will only need to click Submit to conclude the screening without electronic signature
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