- Coordinates customer service process including initial diagnosis, communication of status, recommendations, and finalization of sale with customers.
- Writes up repair work orders as customers call in or drop off equipment for service.
- Identify problems and services needed by listening to customer description of symptoms and clarifying description of problems.
- Facilitates repair process from beginning to end of the work order process.
- Refers complex, unusual problems to supervisor.
- Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
- None.
- Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
- Typically requires overnight travel less than 5% of the time.
- HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.
-
Service Advisor
1 week ago
White Cap Supply Holdings, Inc. Memphis, United StatesResponsible for serving as a liaison between customers and service technicians. Provides good customer service by working with customers to determine their repair issues and problems, determines the repair timeline, and works with technicians to comm Service Advisor, Customer Ser ...
-
Service Advisor
1 week ago
Crash Champions Collision Repair Memphis, United StatesEducate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value. Completes initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estim Service Advisor, Advisor, Ret ...
-
Service Advisor
2 weeks ago
Cougar Chemical Memphis, United StatesJob Description · Job DescriptionCougar Chemical is seeking a Parts and Service Advisor to join our team. The basic function of the Service Coordinator is to assist our Service Personnel so that the service work can be completed in an efficient and timely basis with the highest e ...
-
Service Advisor
1 day ago
White Cap Memphis, United StatesA position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. · The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, ...
-
Automotive Service Advisor
3 weeks ago
Gossett Chrysler Jeep Dodge Ram Fiat Memphis, United StatesGOSSETT MOTOR CARS · One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and is seeking talented professional individuals with the ambition and aptitude to become part of the retail automotive industry. · We are search ...
-
Family Service Advisor
2 weeks ago
NorthStar Memorial Group Memphis, United StatesNorthStar is seeking a dynamic Salesperson at Memorial Park Cemetery. Our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual ef Service Advisor, Advisor, Fam ...
-
Family Service Advisor
3 days ago
NorthStar Memorial Group Memphis, United StatesNorthStar is seeking a dynamic Salesperson at Memorial Park Cemetery. Our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recogni ...
-
Service Advisor
1 month ago
Richies Body Shop Shelby, United States Full timeHelp Wanted: Customer Service / Service Coordinator · We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service / Service Coordinator. If you thrive on providing excellent service and have exceptional organizational skills, we want to hear ...
-
Vacancy Services Advisor
3 weeks ago
Shelby County Public Schools Memphis, United StatesMphis-Shelby County Schools is seeking dynamic educational champions ready to position our district as a national exemplar of education transformation. We need leaders with a fierce commitment to actualizing a bold vision that yields ambitious outcom Advisor, Executive, Service, ...
-
Automotive Service Advisor
2 weeks ago
Gossett Motors Memphis, United States**GOSSETT MOTOR CARS** · One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and is seeking talented professional individuals with the ambition and aptitude to become part of the retail automotive industry. We are sear ...
-
Automotive Service Advisor
1 week ago
Duncanville Auto and Muffler DeSoto, United StatesJob Description · Job DescriptionWe are seeking a personable, motivated individual to join our auto dealership as a Service Writer. As part of our customer service team, you are the first point of contact for both walk-in and phone customers. You assist customers in determining t ...
-
Sales Controller
3 weeks ago
Velocity Enterprises Memphis, United StatesATLAS is the service company of Deutsche Vermögensberatung AG (DVAG). Working with us means being able to move many things and people - on a project level and in the interpersonal area. There are endless opportunities for creativity and innovation. Those who are open-minded and c ...
-
FHN Financial Asset/Liability Analyst
3 weeks ago
First Horizon Bank Memphis, United States Full timeThis position will be responsible for analyzing the Asset/Liability position and assisting in the management of a depository institution's interest rate risk profile. Daily tasks include gathering client specific information, loading data it into our internal A/L modeling softwar ...
-
Client Service Associate
2 weeks ago
Virtual Memphis, United StatesVaco Memphis is looking to hire a Client Services Associate for a wealth management firm here in East Memphis. The CSA plays a pivotal role in maintaining and growing the company's client services. Reporting directly to the Chief Operating Officer, the CSA works alongside other c ...
-
LocumJobsOnline Memphis, United States Full timeLocumJobsOnline is working with CompHealth to find a qualified Urology MD in Kingsport, Tennessee, 37660 · About The Position · This opportunity is in Kingsport, Tennessee, an exciting recreational destination situated in the East of Nashville. Residents can explore the city's ma ...
-
PET Operations Advisor
2 weeks ago
Cardinal Health Memphis, United States Full timeWhat a PET Operations Advisor Contributes to Cardinal Health Nuclear Pharmacy Services · A PET Operations Advisor supports key NPHS (Nuclear & Precision Health Solutions/PET initiatives. They drive a proactive culture of compliance excellence within Cardinal Health, deliver excel ...
-
Client Services Manager
1 week ago
Quality Incentive Company Memphis, United StatesWe are seeking a dynamic and experienced Client Services Manager to join our team. The Client Services Manager will play a pivotal role in ensuring client satisfaction and success. This individual will lead client calls, analyze program data and engagement metrics, collaborate cl ...
-
TRIO-SSS Advisor
1 week ago
Cleveland Community College Shelby, United StatesJob Title TRIO-SSS Advisor Job Description The TRIO-SSS Advisor provides individualized academic, career, and personal guidance for identified TRIO-SSS participants. This is a multi-year grant funded position by the Department of Education. Essential Duties Summary Advising Pro ...
-
Experienced Automotive Service Technician
2 weeks ago
Gossett Kia Memphis, United StatesGOSSETT MOTOR CARS · One of the largest privately owned Automotive Dealer Groups in West Tennessee is seeking experienced technicians, both domestic and imports. · We are searching for the BEST OF THE BEST and will provide an above average earning opportunity, our top technicians ...
-
Lube Technician
2 weeks ago
Gossett Hyundai Mitsubishi Genesis Memphis, United StatesWhy Gossett Motors? · One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and is seeking talented professional individuals with the ambition and aptitude to become part of the retail automotive industry. · We are searc ...
Service Advisor - Memphis, United States - White Cap Construction Supply
Description
A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.The White Cap family is committed to Building Trust on Every Job.
We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
Job Description / QualificationsJob Summary
Responsible for serving as a liaison between customers and service technicians.
Provides good customer service by working with customers to determine their repair issues and problems, determines the repair timeline, and works with technicians to communicate the customers' concerns.
Major Tasks, Responsibilities and Key AccountabilitiesIf you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.