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    Director of Quality - Chicago, United States - Rush Hospital

    Rush Hospital
    Rush Hospital Chicago, United States

    4 weeks ago

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    Description

    Location:
    Chicago, IL


    Hospital:
    RUSH University Medical Center


    Department:
    Rush University Cancer Center MSP


    Work Type:
    Full Time


    Job Summary:
    The Director Clinical Innovation role is responsible for the direction and operation of a service-line based program.

    The Director implements and evaluates quality, safety, and experience strategies to ensure a well-planned and systematic program for the oncology service line.

    The Director implements effective programs, ensuring consistency of best practice implementation and providing oversight and ongoing performance monitoring and action planning on key standardized quality or safety metrics.

    The individual who holds this position exemplifies the Rush mission, vision, and value and acts in accordance with Rush policies and procedures.


    Job Responsibilities:
    Oversight and responsibility of daily management systems, patient safety, quality/performance improvement, staff engagement, data analytics, and accreditation and regulatory compliance for the Cancer Service Line, including medical oncology, radiation oncology, surgical oncology, breast imaging and bone marrow transplant
    Manages staff and provides coaching and mentorship for projects and accreditation work in the Cancer Service Line

    Quality and

    Value Based Care Management:
    Oversight includes quality programs such as Quality Oncology Practice InitiativeI, Oncology Care Model, Commission on Cancer, FACT accreditation, FDA alignment, Vizient, and new accreditations to be pursued
    Leads value based care initiatives beyond OCM, such as exploration of partnerships with insurance groups, identification of future programs
    Serves as organizational point of contact for quality within the cancer service line; maintains partnership with organization's quality team to ensure alignment in processes and procedures
    Tasked with creating processes that help in achieving lower costs and higher quality of care


    Process Improvement Management:
    Utilizing Lean principles, leads the overall value stream transformation of the Cancer Service Line.
    Leads and manages teams in the redesign, development, implementation, and continuous improvement of programs, processes, and initiatives within the Cancer Service Line, leading to measureable, improved outcomes

    Identifies and eliminates barriers in performance improvement initiatives, supporting the transformation of the front line staff and providers to leaders for quality and safety.

    Provides project guidance and support to teams involved in change initiatives.

    Strategic Planning, System Integration & Program Development Management:

    Participates in the development of key initiatives to move forward oncology care of patients and families, and identification of metrics to evaluate organizational success.

    Leads efforts around program development that arequality related and driven by the Commission on Cancer, such as survivorship, screening and supportive care

    Participates in cross-system integrative work related to quality, safety, satisfaction, and engagement to include balanced scorecard development across RUMC, RUMG, Rush Oak Park, and Rush Copley hospitals.

    Facilitates the integration of the Cancer Service Line within the larger Rush system in the areas of safety/quality concerns, regulatory, and accreditation compliance.

    In collaboration with the CAO and Operational leaders considers the operational, human resource, and financial impact of strategic programs, changes, and policy/practice decisions.


    Data Management:


    Oversee and lead data management, definitions and data integrity for the cancer service line, including, but not limited to, 11 disease-site dashboards, service-line oncology projections, time to first treatment, etc.

    Participates in data governance discussions to ensure alignment in definitions across the system
    Maintains shared oversight of data analysts, in partnership with knowledge management
    Partner with tumor registry team to ensure consistent operations, data availability and accuracy
    Ensures communication venues are in place to ensure mechanisms for reporting and information sharing; facilitates the establishment of a data driven culture

    Oversight and responsibility of daily management systems, patient safety, quality/performance improvement, staff engagement, data analytics, and accreditation and regulatory compliance for the Cancer Service Line, including medical oncology, radiation oncology, surgical oncology, breast imaging and bone marrow transplant
    Manages staff and provides coaching and mentorship for projects and accreditation work in the Cancer Service Line

    Quality and

    Value Based Care Management:
    Oversight includes quality programs such as Quality Oncology Practice Initiative, Oncology Care Model, Commission on Cancer, FACT accreditation, FDA alignment, Vizient, and new accreditations to be pursued
    Leads value based care initiatives beyond OCM, such as exploration of partnerships with insurance groups, identification of future programs
    Serves as organizational point of contact for quality within the cancer service line; maintains partnership with organization's quality team to ensure alignment in processes and procedures
    Tasked with creating processes that help in achieving lower costs and higher quality of care


    Process Improvement Management:
    Utilizing Lean principles, leads the overall value stream transformation of the Cancer Service Line.
    Leads and manages teams in the redesign, development, implementation, and continuous improvement of programs, processes, and initiatives within the Cancer Service Line, leading to measureable, improved outcomes

    Identifies and eliminates barriers in performance improvement initiatives, supporting the transformation of the front line staff and providers to leaders for quality and safety.

    Provides project guidance and support to teams involved in change initiatives.

    Job Qualifications

    Master Degree in related area (hospital administration, public health, business administration).
    Five (5) years of leadership working in process and quality improvement
    A high level of analytical skills.
    Strong problem-solving skills to include innovative solutions for addressing issues.
    Demonstrated strengths in building effective working relationships, building and developing teams, and driving quality and safety.
    Established track record of strong project management skills.
    Willing and able to support the mission of RUMC.
    Ability to interact, with and support the activities of a highly qualified, dedicated physician faculty, consulting and primary care physicians, as individuals to support a sophisticated Cancer Center

    Understanding of and appreciation for the culture and environment associated with managing a sophisticated program in a rapidly growing, highly competitive market.

    Ability to lead and manage people including selecting, developing, motivating and retaining people to meet service line objectives
    Evidence of a management style which emphasizes collegiality, teamwork, participation and communication

    Personal characteristics which include outstanding interpersonal skills on the individual and group levels, excellent writing skills, flexible and patient, entrepreneurial spirit professional appearance and an executive demeanor, strong work ethic and enthusiastic demeanor.

    Willingness and ability to delegate responsibility to subordinates allowing them the room to identify ways and means to accomplish specific goals and objectives
    Leadership skills characterized as one who possesses: 1) broad vision of the future of the health care industry 2) assertiveness in presenting and selling ideas 3) sensitivity to the values and expectations of sponsors, medical staff, board, management, employee, patient, investor and community constituencies.


    Preferred Job Qualifications:
    Lean and/or Six-Sigma certification.

    Experience in managing cancer service line or related programs, with a record of maintaining medical care excellence and achieving performance and financial goals.

    Master Degree in related area (hospital administration, public health, business administration).
    Five (5) years of leadership working in process and quality improvement in cancer environment.

    Rush is an equal opportunity employer.

    We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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