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    Onsite $17 B2B Call Center - Knoxville, United States - RemX The Workforce Experts

    RemX The Workforce Experts
    RemX The Workforce Experts Knoxville, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    RemX is seeking an experienced Onsite Call Center Customer Service Agent. You will be responsible for B2B calls, making payments to insurance carriers on behalf of banks for escrow payments on mortgages. The payments will be made utilizing software to generate a payment and then applying that payment via carrier website, automated phone system, or through phone conversations with carrier customer service.

    • Title: Onsite Call Center CSR
    • Location: Onsite (Knoxville, TN 37923)
    • Pay: $17 an hour
    • Start Date: 5/20/24-5/28/24
    • Shifts: Mon-Fri 8am-5pm

    Duties:

    • Utilize with a CRM-based software UI to update payment status
    • Escalate issues to team leads
    • Make payments via web portal, make payments via automated payment processing phone system, make payments via conversation with CSR's at carriers
    • Document workload and progress each day

    Must Haves:

    • Must have 1 year of Call Center experience
    • Must have good job stability
    • Seeking friendly Payment Processors/Call Center Reps

    Education:

    • High School Diploma or College Degree
    Company DescriptionThe professional staffing division of EmployBridge, America's Leading Workforce Specialist:

    When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

    We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Company Description

    The professional staffing division of EmployBridge, America's Leading Workforce Specialist:\r
    \r
    When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.\r
    \r
    We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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