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    Call Center Representative - Knoxville, United States - IGT Solutions

    IGT Solutions
    IGT Solutions Knoxville, United States

    3 weeks ago

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    Description

    Position: Call Center Agent

    Location: Knoxville, TN Work From office )

    Work Mode: Work from Office

    Education, Experience and Other Skills

    ? Experience working in the travel industry or personal experience using travel products is preferred (flights, cars, hotels, cruises, vacation packages)

    ? One (1) year call center experience

    ? Customer service experience preferred

    ? Strong knowledge of Microsoft Word, Excel and MS Office preferred

    ? Commitment to customer service

    ? Strong typing skills

    ? Strong familiarity with the internet incl. ability to navigate seamlessly between multiple applications

    ? Excellent problem-solving and decision-making skills

    ? Effective written, verbal, and interpersonal communication skills

    ? High School Diploma (or equivalent) required

    It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

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