- Resort reservations experience is strongly preferred, especially in a group house
- Call-center experience
- Demonstrated experience with organizational and Guest relations skills
- A pleasant and easy to understand telephone speaking voice
- Fast and accurate data entry skills
- Proven ability to multi-task and have a flexible work schedule
- Must have some knowledge of Word, Excel and Outlook
- Working knowledge of VERSA and/or Revinate Saled Hub (NAVIS) a plus but not necessary
- High School diploma or equivalent required.
- Experience in a hotel or a related field preferred.
- College course work in related field helpful.
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Group Reservations Agent - St. Pete Beach, United States - Highgate
Description
Overview
$500 signing-bonus after 4 months of service
Follow your passion all the way to paradise at , a Tampa Bay Times Top Workplace for seven years in a row TradeWinds features three destination resorts just 200 flip flops from one another along the gorgeous Gulf Coast on St. Pete Beach, a Top-Ranked US Beach.
Group Reservations Agents at TradeWinds are responsible for coordinating all of the reservations needs for Guests who are enjoying our resort as a member of a specific group ( ; Small Corporate Groups, Family Reunion, Weddings). Responsibilities also include managing their group blocks, establishing a working relationship with the group contacts, and maintaining a cooperative relationship with Sales, Convention Services/Catering, Accounting and Front Desk.
Responsibilities
Qualifications
Please learn more about our beautiful beach resorts at