- Ensure that technicians and service partners are trained and equipped with the proper knowledge, tools, and materials to perform the specific job tasks. Job tasks include but are not limited to inspection of Slings, Manual hoists, Electric hoist, rigging equipment and hardware.
- Ensures compliance with federal, state and local regulations and corporate policies concerning employee safety, personal protective equipment, handling of hazardous materials, operations of powered equipment, and other safety regulations.
- Ensure all service administrative work is completed promptly including but not limited to scheduling service techs, reviewing service work orders, approval of PTO in ADP, and completion of annual Performance Reviews with direct reports.
- Manage invoice preparation.
- Promote continuous quality monitoring and improvement in the service group. Ensure best practices are being followed and ensure accountability when appropriate.
- Help to grow existing customer relationships by ensuring their complete satisfaction with product performance; partner with sales as necessary when growth opportunities are presented.
- Regularly engage in communication with stakeholders at customer sites to understand their needs; address concerns as needed to maintain their complete satisfaction and help them maximize the efficiency of their operation.
- Work with the Regional Sales Managers to develop and manage our customers' maintenance programs.
- Develops training programs and coordinates with HR and Training Department to assure proper training of field service personnel.
- Always represent in a professional manner, and in all interactions.
- Perform all other duties as assigned.
- Acquire in-depth knowledge of corporate software and tools used for inspections and tracking of customer's assets.
- Train and assist regional staff in using inspection and testing software.
- A bachelor's degree in a relevant field such as mechanical engineering, electrical engineering, or a related technical discipline is preferred but not required.
- A minimum of 5 years of experience in a field service role, preferably in a related industry such as manufacturing, automotive, HVAC, or telecommunications.
- At least 2-3 years of experience in a supervisory role, overseeing a team of service technicians or field engineers.
- Demonstrated experience in diagnosing and troubleshooting technical issues, as well as managing repair and maintenance projects in the field.
- Proficiency in using diagnostic tools, equipment, and software systems relevant to the industry.
- Strong understanding of mechanical and electrical systems.
- Knowledge of safety regulations and best practices for working in the field.
- Proven ability to lead, motivate, and mentor a team of service technicians, including hiring, training, and performance management.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and communicate technical information to non-technical stakeholders.
- Strong problem-solving and decision-making abilities, with the capacity to handle complex and high-pressure situations in the field.
- Ability to handle customer complaints and resolve conflicts in a professional and timely manner.
- Strong organizational and time management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
- Ability to adapt to changing priorities and environments in the field, including working in various weather conditions and remote locations.
- Must be authorized to work in the United States without sponsorship.
- Must be able to pass a pre-employment drug test/physical and background check.
-
Manager Nutrition Services
5 days ago
Fresenius Medical Care Albany, United States Full timePURPOSE AND SCOPE: · Supports the delivery of excellent nutritional care to patients by providing supervision, training, direction, guidance and support to facility dietitians in an assigned area. Acts as a resource and subject matter expert to assist in the improvement of clini ...
-
School Food Services Manager
2 weeks ago
Albany Leadership Albany, United States**Job Title**: School Food Services Manager · **Job Summary**: · The School Food Services Manager position will report to the School Business Administrator. They · will coordinate and direct the activities of the high and middle school kitchen, including, but not limited · to: cr ...
-
Education Department, State Albany, United States**Minimum Qualifications** · MINIMUM QUALIFICATIONS: · 2) Have a bachelor's or higher-level degree in any field AND five years of experience in computer related areas as described in #1 above; OR · 3) Have an associate's degree* with 15 semester credit hours in a computer science ...
-
Service Manager/dispatcher
5 days ago
Stants Capital Combustion LLC Latham, United StatesWell established Mechanical Contracting firm specializing in commercial / industrial Heating, Boilers, Burners, Air Handlers and Combustion equipment of all types is seeking a dynamic, organized seasoned Service Manager / Dispatcher. Be a part of this grounded, growing team of pr ...
-
Trabajos Albany, United States**16/02/2022** · **Clasificada en** · **Aptitudes** · **1 vacante** · **Descripcin de la oferta** · Perfil con experiencia como customer service manager export gestionando un equipo de customer service mnimo 2-3 personas a su cargo. Perfil con capacidad para ampliar el depar ...
-
Service Manager
1 day ago
TruGreen Albany, United StatesR21461 · 101140 · 3 Fritz Blvd, Albany, New York 12205 · TruGreen accepts applications on an ongoing basis. · Job Description · TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams w ...
-
Service Manager
1 day ago
Tru Green Albany, United States101140 · 3 Fritz Blvd, Albany, New York 12205 · TruGreen accepts applications on an ongoing basis. · Job Description · TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping a ...
-
Service Manager
1 day ago
Tru Green Albany, United States101140 · 3 Fritz Blvd, Albany, New York 12205 · TruGreen accepts applications on an ongoing basis. · Job Description · TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping a ...
-
Service Manager
1 day ago
TruGreen Albany, United StatesR21383 · 101140 · 3 Fritz Blvd, Albany, New York 12205 · TruGreen accepts applications on an ongoing basis. · Job Description · TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while h ...
-
Service Manager
13 hours ago
Goodyear Albany, United StatesGoodyear. More Driven. · IMMEDIATELY HIRING - APPLY TODAY · Starting pay for the market: $ Hourly · Are you ready to Build a Better Future? · If you are looking for more than a job begin your career with the tire and auto service innovation leader with over 120 years of experien ...
-
Service Manager
2 weeks ago
Goodyear Albany, United StatesGoodyear - Albany, NY [Department Supervisor] As a Service Manager at Goodyear, you'll: Manage the service department; Assist Center Manager in achieving sales, units, and profited budgeted objectives; Assist with hiring, training, and managing associates; Communicate specific wo ...
-
Aurora Technologies Rensselaer, United StatesWith around 5,900 employees, Rensselaer is the largest employer in the Ortenau district. We are among the top 30 in the healthcare sector nationwide. We are an important healthcare partner for the people in the region. Take advantage of our excellent opportunities for your profes ...
-
Sales and Service Manager
2 weeks ago
Gilbride Management Group (GMG) Clifton Park, United States**Benefits**: · - 401(k) · - 401(k) matching · - Bonus based on performance · - Competitive salary · - Dental insurance · - Health insurance · - Opportunity for advancement · - Paid time off · - Vision insurance · **Job description** · When you work at Goldfish, you're not just a ...
-
Manager - Support Services
5 days ago
Berkshire Health Systems Pittsfield, United States** (Limit to a few sentences to explain the main purpose of the role)** · - The Support Services Manager is in charge of managing the Environmental and Guest Services teams' daily operations in the hospital. The main objective is to maintain a hygienic and secure environment for ...
-
Food Service Manager
2 weeks ago
Adelphi Hotel Partners Saratoga Springs, United States**Compensation**: · $55,000 · **Responsibilities**: · - Assures all products and services are consistent with company quality standards · - Hold team members accountable by conducting performance reviews with them and using performance management · - Manage appropriate inventory ...
-
Custodial Services Manager
1 week ago
Williams College Williamstown, United StatesFacilities supports, manages and maintains 180+ buildings including 111 housing units as well as commercial properties on 450 acres of gardens, lawns and athletic fields. Facilities is committed to prompt, professional service to students, faculty and staff. Our talented staff pr ...
-
Manager of Payroll Services
1 day ago
University at Albany Albany, United StatesJob Description: · The University at Albany Office of Human Resources seeks a Manager of Payroll Services (Staff Associate) to join our administration team in Albany, NY. The Manager of Payroll Services will provide timely payroll administration and support services to the Univer ...
-
Client Service Manager
1 week ago
Sedgwick Albany, United StatesTaking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportuni ...
-
HVAC Service Manager
2 days ago
Walrath Recruiting Inc Albany, United StatesResponsibilities Include: · Manage a team of service technicians who specialize in repairs and installation of commercial HVAC. · Responsible for the scheduling and logistics of the service technicians. · Service existing customers and identify and solve customer HVAC needs fr ...
-
Field Service Manager
2 weeks ago
Brightpath Associates LLC Albany, United StatesJob Description · Job Purpose: The Field Service Manager will be responsible for the day-to-day management of the Field Service Technicians in the region and are tasked with ensuring that services provided to the customer meet standards for product performance and reliability. · ...
Field Service Manager - Albany, United States - Bishop Lifting Products Inc
Description
Job Description
Job DescriptionOur Mission:
Bishop Lifting Products, Inc. is the most trusted name in the lifting world. It has the deep expertise, services, and support to solve both routine and complex lifting challenges. We have the above and below-the-hook inventory customers need when they need it. And we have a culture of service and support that puts customer satisfaction first.
Job Purpose: The Field Service Manager will be responsible for the day-to-day management of the Field Service Technicians in the region and are tasked with ensuring that services provided to the customer meet standards for product performance and reliability.
Job Duties and Responsibilities:
Job Requirements:
Bishop Lifting Products, Inc. and it's subsidiaries are an Affirmative Action and Equal Opportunity Employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Are you looking for an opportunity to become part of a rapidly-growing industry? Bishop Lifting Products, Inc. is looking for talent that will hold true to our mission while maintaining the safety and knowledge that we have valued since we were founded in 1984.
Apply today We're ready to help you start your new career path.
&v=024){kind=logo}
Field Service Manager professionals in Albany
-
Shana Machnick
Manager
-
Jah-king Giggetts
Customer service representative
-
Michael Neyhart
Construction Project Manager
-
Susan Carl
OMIG Auditor-Medicaid Specialist 2.