-
IT Support Specialist
2 days ago
Crimson Enterprises Riverdale, United StatesOur employees - motivated individuals who fit in with us. Because we give them space to use their individual strengths and take on responsibility. Join our team, grow beyond yourself and shape the future of Continentale, EUROPA and Mannheimer together - three strong brands, one n ...
-
Youth Support Specialist
1 week ago
AUNT MARTHAS HEALTH AND WELLNESS INC Park Forest, United StatesAunt Martha's Health and Wellness boldly commits to supporting the well-being of our communities, ensuring equity in access and delivering exceptional care inspired by a culture of innovation. We are taking a responsible approach to creating environments that allow us to do what ...
-
Operations Support Specialist
3 weeks ago
State of Delaware Smyrna, United States**Introduction**: · **Make a Difference with DHSS** · Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. W ...
-
Platform Support Specialist
5 days ago
XL Softek Suwanee, United States**Location **:Various · **Type**: Full Time · **Software Developer**: · **Send Resume to HR Dept., XL Softek, Inc., 4255 Johns Creek Pkwy, Unit A, Suwanee, GA 30024. ...
-
Technical Support Specialist
2 weeks ago
Perrigo Georgia, United StatesPerrigo Company is dedicated to making lives better by bringing Quality, Affordable Self-care products that consumers trust everywhere they are sold. Help us do it. · **Description Overview**: · Perform technology transfer activities for new and/or revised products and processes ...
-
Application Support Specialist
2 weeks ago
Mingledorff's Peachtree Corners, United StatesJob Purpose: · The purpose of the Level 2 Application Support Specialist is to ensure the smooth operation and performance of our enterprise-level applications, while working closely with the Application team and other support teams to diagnose and resolve complex issues and pro ...
-
Application Support Specialist
1 week ago
Mingledorff's Inc Peachtree Corners, United StatesJob Description · Job DescriptionJob Purpose: · The purpose of the Level 2 Application Support Specialist is to ensure the smooth operation and performance of our enterprise-level applications, while working closely with the Application team and other support teams to diagnose an ...
-
Application Support Specialist
1 week ago
Mingledorff's Inc Peachtree Corners, United StatesJob Description · Job DescriptionJob Purpose: · The purpose of the Level 2 Application Support Specialist is to ensure the smooth operation and performance of our enterprise-level applications, while working closely with the Application team and other support teams to diagnose an ...
-
Photography Support Specialist
3 weeks ago
Shutterfly Norcross, United StatesAt Lifetouch (part of the Shutterfly family of brands), we believe there is extraordinary power in self-expression. Built on the tradition of "Picture Day," Lifetouch has captured the unique personalities of children and families for more than 85 years. As part of the Shutterfly ...
-
Support and Resolution Specialist
1 week ago
Vatic Outsourcing Marietta, United States Part time**Position**: Support and Resolution Specialist · **Organization**:Help Desk Support & Resolution · **Classification**: Non-Exempt · **Reports to**:Manager— HelpDesk Support and Resolution · **Summary**:Vatic Outsourcing, a growing boutique telecommunications consulting firm, is ...
-
User Support Specialist
4 days ago
Certificial Holly Springs, United StatesThis is a remote position. · User Support Specialist · Certificial is transforming how businesses and their Suppliers share insurance coverage information by moving from point-in-time documents to real-time data. We're a fast-growing InsurTech searching for a User Support Special ...
-
Tech Support Specialist
1 week ago
Fiserv, Inc. Alpharetta, United States**Calling all innovators - find your future at Fiserv.** · We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of ...
-
Operations Support Specialist
1 day ago
State of Delaware Smyrna, United States**Introduction**: · **Make a Difference with DHSS** · Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. W ...
-
Application/IT Support Specialist
2 weeks ago
Peach State Trucks Norcross, United States** Application/IT Support Specialist** · **Job Category****:** Administration **Requisition Number****:** APPLI001625 Showing 1 location **Job Details** · **Description** · **Duties/Responsibilities:**List the essential job duties that are specific to the position. · Take own ...
-
Operations Support Specialist
1 week ago
State of Delaware Smyrna, United StatesThis class is responsible for processing data/information in support of an agency's operations. · **Essential Functions**: · Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job du ...
-
IT Desktop Support Specialist
4 days ago
IBEX IT Business Experts Norcross, United States· Title · IT Desktop Support Specialist · EOE Statement · We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran st ...
-
Recovery Support Specialist-casual
3 weeks ago
Northwestern Medicine DeKalb, United States**Benefits** · - $10,000 Tuition Reimbursement per year ($5,700 part-time) · - $6,000 Student Loan Repayment ($3,000 part-time) · - $1,000 Professional Development per year ($500 part-time) · - $250 Wellbeing Fund per year($125 for part-time) · - Annual Employee Merit Increase an ...
-
Inside Sales Specialist for Sales Support
3 weeks ago
Radiant Ventures Prospect, United StatesAbout Automated Precision Europe GmbH: · Our systems and solutions support essential processes in 3D metrology and production-related quality assurance worldwide. Our customers use our laser-based portable measuring systems for almost all areas of dimensional metrology and can be ...
-
Marketing Technology Support Specialist
3 weeks ago
Herschend Family Entertainment Peachtree Corners, United StatesFor seven decades, Herschend Enterprises, a family of companies focused on family entertainment has operated with the purpose to bring families closer together by Creating Memories Worth Repeating, and today is considered the largest family-owned themed attractions corporation. ...
-
Recovery Support Specialist-casual
1 week ago
Northwestern Medicine DeKalb, United States**Benefits** · - $10,000 Tuition Reimbursement per year ($5,700 part-time) · - $6,000 Student Loan Repayment ($3,000 part-time) · - $1,000 Professional Development per year ($500 part-time) · - $250 Wellbeing Fund per year($125 for part-time) · - Annual Employee Merit Increase an ...
Application Support Specialist - Peachtree Corners, United States - Mingledorff's
Description
The purpose of the Level 2 Application Support Specialist is to ensure the smooth operation and performance of our enterprise-level applications, while working closely with the Application team and other support teams to diagnose and resolve complex issues and provide effective solutions to internal and external customersJob Duties and Responsibilities:
Investigate and troubleshoot complex issues with the application and provide effective solutions to customers.
Collaborate with developers and other support teams to identify and resolve issues related to application performance, configuration, and compatibility.
Provide timely and accurate technical support to clients through email, phone, and ticketing system.
Monitor and maintain the availability, reliability, and performance of enterprise-level applications.
Create and maintain documentation related to application support processes, procedures, and solutions.
Participate in on-call rotation and provide after-hours support as needed.
Communicate effectively with stakeholders and provide timely updates on issue resolution and status.
Work cooperatively with others.
Comply with all company policies and procedures.
Maintain regular, punctual, and reliable attendance and availability.
All the tasks described in these Job Duties and Responsibilities are the essential functions of this job.
If requested, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job, absent undue hardship or direct threat.
Qualifications:
Bachelors degree in computer science or a related field or equivalent experience.
Minimum of 3 years of experience in L2 Application Support or a related field.
Strong experience in troubleshooting complex issues related to enterprise-level applications.
Excellent understanding of ITIL, SLAs, and incident management processes.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work effectively in a team-oriented environment.
Knowledge of scripting languages.
SQL knowledge is a plus (run queries on select databases).
Travel Requirement:
10% travel to branches and other operating companies requiring some overnight stay, travel to industry related conferences and training requiring some extended stayOther:This job description is not an exhausted list of all functions that employee may be required to perform, and employee may be required to perform additional functions.
The Company promotes a drug-free, alcohol-free workplace. Applicants being considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration.
Attention Applicants:
The Company is an equal opportunity affirmative action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know.
Likewise, if you are limited in the ability to access or use this online application and need an alternative method for applying, we will determine an alternate way for you to apply.
Please contact#J-18808-Ljbffr