- Answer inbound calls in a professional and courteous manner.
- Make outbound calls for issue resolution, customer follow up, and customer communication.
- Interacting with multiple locations, the call center ensures that customers needs are met timely and accurately, and all policies/procedures specific for each location are followed accordingly.
- A qualified candidate will serve as a customer service liaison communicating with each RBG Business Unit accordingly to provide information for daily business functions.
- Provide a high-level of customer service to all customers in accordance to their issue/request.
- Other projects or duties as assigned.
- High school diploma or GED.
- Must be 21 years of age.
- Microsoft Office and good computer expertise.
- Ability to independently solve problems.
- Excellent written and verbal communication skills are needed.
- Must be detail oriented, highly accurate, conscientious, self-starter able to work independently managing time appropriately along with strong organizational skills.
- This position must pass a post-offer background and drug test.
-
Customer Service Specialist
1 week ago
The Martin-Brower Company Dickson, United StatesAnswer inbound calls in a professional and courteous manner. Make outbound calls for issue resolution, customer follow up, and customer communication. Interacting with multiple locations, the call center ensures that customers needs are met timely an Customer Service Specialist, ...
-
Customer Service Specialist
1 week ago
Martin-Brower Dickson, United StatesOverview · Martin Brower is a global supply chain leader that provides smart, sustainable solutions for customers across 18 countries. We are dedicated to creating an outstanding work environment for our team of 12,500+ employees, who combine our expertise with the latest techno ...
-
Customer Service Specialist
1 week ago
Martin-Brower Dickson, United StatesPay Transparency Statement: · The compensation philosophy reflects the Company's reasonable expectation at the time of posting. We consider a number of factors when making individual compensation decisions including, but not limited to, skill sets, experience and training, and o ...
-
Customer Service Specialist
1 week ago
Reyes Holdings Dickson, United StatesOverview · Martin Brower is a global supply chain leader that provides smart, sustainable solutions for customers across 18 countries. We are dedicated to creating an outstanding work environment for our team of 12,500+ employees, who combine our expertise with the latest technol ...
-
Student Services Specialist III, Dickson
1 day ago
The Tennessee Board of Regents Dickson, United StatesTitle: Student Services Specialist III, Dickson & Humphreys County Campus · POSITION SUMMARY · This position represents the college to potential students and their families, secondary schools and their respective officials, post-secondary institutions and their respective offici ...
-
SilverTech Dickson, United States Part timeFor our client, a hospital specializing in comprehensive care, we are currently seeking a · Resident Physician (m/f/d) · in the Coesfeld area. · The offer: · Wide range of services in anesthesia, intensive care medicine, emergency medicine, pediatric anesthesia, and pain ther ...
-
beBee Handyman Salvo, NC, United States FreelanceDue to renovations in my apartment, I need to dismantle the split air conditioning/heating unit in my living room. It must be done by a specialist in air conditioning, as I have been told that it contains gas and needs to be checked. The unit will be taken to a storage facility a ...
-
beBee Handyman Duck, NC, United States FreelanceI need a service from a Psychologist with the following characteristics in Duck, NC:What does the patient feel? · Anxiety, sadness, depression · What type of specialist is needed? · Clinical (to treat psychological problems or disorders) · How old is the patient? · Adult · Is thi ...
-
Customer Service Specialist
1 week ago
Rollins Franklin, United States** Customer Service Specialist** · **Job Category****:** Customer Service **Requisition Number****:** CUSTO19629 Showing 1 location **Job Details** · **Description** · **At Orkin, our purpose is to help protect the world where we live, work, and play.** · Our **Customer Servi ...
-
Service Desk Specialist
1 week ago
Insight Global Franklin, United StatesJob Description · A client in the Franklin, TN area is looking for a Service Desk Specialist to deliver IT support via Phone, chat, or ticketing portal. They will be working with accounts and incoming working tickets. They will be maintaining ITIL-based best practices for enterpr ...
-
Client Services Specialist
1 week ago
Veterans Sourcing Group Franklin, United StatesJob Title: Client Services Specialist · Pay Rate: $16.80/hr on W2 · Duration: 7 months · TN - REMOTE · Position Summary · ******** MANAGER WOULD LIKE CANDIDATES TO RESIDE IN THE CST OR EST TIME · ZONES ********* · ************ IF SELECTED CANDIDATE PERFORMS WELL, AND HAS EXCEPT ...
-
Service Desk Specialist
1 week ago
Insight Global Franklin, United StatesA client in the Franklin, TN area is looking for a Service Desk Specialist to deliver IT support via Phone, chat, or ticketing portal. They will be working with accounts and incoming working tickets. They will be maintaining ITIL-based best practices for enterprise-wide service d ...
-
Service Desk Specialist
2 weeks ago
Insight Global Franklin, United StatesJob Description · A client in the Franklin, TN area is looking for a Service Desk Specialist to deliver IT support via Phone, chat, or ticketing portal. They will be working with accounts and incoming working tickets. They will be maintaining ITIL-based best practices for enterpr ...
-
Training for Specialist in System Gastronomy
1 week ago
Omega Ventures Dickson City, United StatesTraining Specialist for System Gastronomy (m/f/d) at Dickson City · Start your career with our training program. Learn from one of the largest restaurant brands and the best, diverse teams. - Top training at the number 1 in system gastronomy. - Good training salary according to c ...
-
Assistance (M/F/D) in Building Administration
2 weeks ago
Stellar Enterprises Charlotte, TN, United States FreelanceWe are currently seeking a full-time employee (equivalent to 39 hours per week) in the field of **construction** (department 50) in Charlotte, TN. The position is initially temporary, with the possibility of long-term employment based on performance. · The construction department ...
-
Service Desk Specialist I
2 weeks ago
Outpatient Imaging Affiliates Franklin, United StatesJob Type · Full-time · Description · Outpatient Imaging Affiliates?is seeking a highly motivated, enthusiastic, compassionate individual who is a strong communicator to join an energetic, patient-focused team ?Are you passionate about patient care? Do you love interacting with ...
-
Associate Patient Service Specialist
2 weeks ago
Vanderbilt University Medical Center Franklin, United States**Discover Vanderbilt University Medical Center:** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is ...
-
associate patient service specialist
1 week ago
Vanderbilt University Medical Center Franklin, TN , USA, United States**Discover Vanderbilt University Medical Center:** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is ...
-
Especialista en Servicios de Impuestos
1 week ago
Infinity Systems White Bluff, United StatesWe are currently seeking a full-time White Bluff specialist to join our Customer Excellence division in Kleinostheim or remotely from home, starting as soon as possible. · Your responsibilities will include: · * Being the go-to person for all inquiries related to Tax Service (VAT ...
-
PART-TIME Customer Service Specialist
1 week ago
United Community Bank Franklin, United States Part timeJob Title: Customer Service Specialist · Reports To: Contact Center Team Lead/ Supervisor · Direct Reports: N/A · Salary Grade: 5 · SUMMARY · In compliance with established policies and procedures, this customer service position completes a wide variety of high quality customer s ...
Customer Service Specialist - Dickson, United States - Martin-Brower
Description
Overview:
Martin Brower is a global supply chain leader that provides smart, sustainable solutions for customers across 18 countries. We are dedicated to creating an outstanding work environment for our team of 12,500+ employees, who combine our expertise with the latest technologies to deliver unmatched value for our customers.
Responsibilities:Pay Transparency Statement:?
The compensation philosophy reflects the Companys reasonable expectation at the time of posting. We consider a number of factors when making individual compensation decisions including, but not limited to, skill sets, experience and training, and other business needs. ?This role may also be eligible to participate in a discretionary incentive program, subject to the rule governing the program.?
Position Summary:
The Customer Service Specialist role will be responsible for professionally responding and interfacing directly with inbound customer service calls of established accounts, not limited to fulfilling orders and/or special requests.
Position Responsibilities may include, but not limited to:
Required Skills and Experience:
Physical Demands and Work Environment:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Department of Transportation Hours of Service, overtime, attendance and punctuality are essential job functions. Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.
