- Utilizes a residential curriculum framework, informed by and in alignment with the Catholic, Marianist heritage of the University, to create a sense of belonging and develop student learning specific to the residential populations being served in area (can be first-year or upper-division community).
- Oversees 1-5 Living Learning Communities. This includes developing, implementing, and supporting programs/initiatives focused on the LLC, and collaborating with the faculty/staff in the LLC team.
- Hires, guides, supervises, and evaluates the student workers to include Resident Assistants, Community Coordinators, Hall Assistants, and one Graduate Assistant; Facilitates regular one-on-ones and staff meetings with all student staff.
- Trains staff to have necessary knowledge of practices, policies, and procedures essential to meet the needs of students living in the community.
- Manages and mediates escalated interpersonal problems between residents; Adjudicates student conduct cases utilizing restorative justice practices, and in coordination with the Coordinator of Student Integrity & Welfare.
- Provides daily on-call coverage of residence halls encompassing up to 1,200 students on a rotational basis throughout the calendar year.
- Responds to emergency situations and implements the proper institution procedures/protocol.
- Utilizes retention management system to track and follow-up with students of concern.
- Attends all Residence Life staff programs, meetings, and trainings as scheduled.
- Manages all aspects of the operation and programming budget for assigned area.
- Utilizes housing management system, StarRez, to facilitate accurate records related to occupancy and damage billing.
- Manages reservations of eligible residence hall space through the room management software, EMS.
- Follows through with Facilities Services and Central Office operations staff on all maintenance repairs and housing-related services as needed.
- Oversees 1-2 departmental committees with paraprofessional staff members.
- Plans, implements, and supports University-wide programming.
- Provides oversight of summer conferences and housing, including supervising student staff.
- Serves on assigned committees, boards or commissions and may be assigned to perform as part of an investigative team.
- Performs other duties as assigned.
- Master's degree from an accredited college/university required; major in Student Personnel or related field is preferred.
- Must have prior experience in Residence Life; Prior experience developing or implementing Residential Curriculum is preferred.
- Must be able to work a flexible schedule, including evenings, weekends, and holidays.
- Must maintain a valid driver's license, motor vehicle liability insurance and personal injury insurance, and complete the University Van Driver Training within 90 days of employment date.
- Must clear and maintain a favorable background investigation and clearance.
- Must have the ability to demonstrate intermediate proficiency in MS Office (Word, Excel, Outlook, and PowerPoint), Teams, Zoom, or similar online/virtual meeting platforms.
- Experience and or proficient skillset with spreadsheets, database management, data formatting and reporting, and/or Enterprise Resource Planning Systems (Banner or similar) is highly preferred. Knowledge of and proficiency with Microsoft Suite, Banner, StarRez, and Maxient is preferred.
- Must have excellent verbal and written communication skills. Strong public relations and customer service skills with an ability to implement diplomacy and discretion at all times; an ability to work effectively with communities across the university; ability to maintain effective communication with all staff in Student Development area in order to maintain a welcoming environment and well-informed team approach.
- Must have high ethical standards and a strong sense of confidentiality; ability to prioritize and manage multiple deadlines; thrive in a complex work environment; displays solid problem solving and interpersonal skills; works well independently and as part of a team.
- Must have strong discretion to complete work assignments. Initiative is frequently required to complete work assignments. Decisions are made regarding policy interpretation and individual work priorities.
- Must have the ability to demonstrate a capacity for leadership, and the commitment to work collaboratively with a diverse and dynamic community.
- Must have a high attention to detail and be able to organize workflow, coordinate activities, balance simultaneous projects without loss of efficiency in a multi-tasked environment, and manage multiple priorities to meet deadlines; Ability to manage, follow-up, work in collaboration and finalize projects, crisis situations and other issue that may arise.
- Prior experience working with college students and university residence hall facilities is strongly preferred.
- Bilingual strongly preferred (English/Spanish with the ability to understand and to make one's self understood to Spanish speaking individuals).
- Demonstrated knowledge of and commitment to issues of equity, diversity, and inclusion and desire to work with diverse populations; Experience living and/or serving in Latino/Hispanic communities is strongly preferred.
- Demonstrated comprehension, appreciation and willingness to model Catholic and Marianist values and mission as well as the traditions and heritage of St. Mary's University.
- Working conditions are in an office environment and university campus setting. Must be able to move across the university campus to conduct day to day business.
- While performing this role, the employee will be regularly required to sit, walk, and stand; talk and hear, both in person and by telephone; and use hands repetitively to operate standard office equipment; and occasionally required to lift up to 25 pounds.
- Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
- Frequently communicates with others using approved technological resources; must be able to exchange accurate information through designated systems within a timely manner.
- Constantly operates a computer and other office productivity machinery.
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Area Coordinator - San Antonio, United States - St. Mary's University
Description
This position is a 12-month, live-in position within the Office of Residence Life. The position provides direct oversight and overall management of multiple residence halls housing a total of students, and supervision to a student staff team and Graduate Assistant. The position is responsible for developing, implementing, and managing a residential curriculum grounded in the Catholic, Marianist heritage of the University, in order to support a students' educational, spiritual, personal, social, and cultural growth. This position is reviewed on a year-by-year basis and may be limited to a term of three years.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
St. Mary's University is a Hispanic-Serving Institution and an Equal Opportunity Employer. The University is committed to furthering diversity, equity, and inclusion and encourages all qualified candidates apply.