- Formalize decisions affecting the ships' profitability while securing guest engagement.
- Oversee Casino Marketing campaigns and events.
- Travel related position; visit ships to observe day to day casino operations, provide feedback on customer service.
- Analyze and explore all potential revenue opportunities for casino operational activities.
- Handle escalations; resolve issues and/or concerns regarding Casino Operations while supporting company policy and profitability.
- Drive player ratings and accuracy by constant analysis and KPI metrics that show player engagement and successful promotional events.
- Coach and develop Casino Host team members to meet or exceed quality, service, and revenue objectives.
- Ensure ship casinos are adequately supplied in a timely manner, with all necessary promotional equipment, by coordinating with the ships and the Purchasing department.
- Implement cruise offer initiatives to grow new and existing business, ensuring maximization of property participation.
- Develop innovative ideas and strategies to actively participate in casino revenue growth.
- Routinely review policies and procedures, make recommendations for improvement and implement as needed.
- Compile operational reports and present to Management. Identify trends and opportunities for improvement.
- Perform other job-related duties as assigned.
- 7 years' experience in a management capacity within the casino industry required.
- Proven track record meeting revenue targets and executing successful marketing initiatives.
- Strategic planning; ability to identify trends and opportunities for process improvement.
- Effective verbal and written communication, rapport building, facilitation, team building, coaching and motivational skills are required.
- Outstanding interpersonal, teamwork, negotiating and communication skills to engage all levels within the organization and external customers.
- Proven team management experience required.
-
Casino Marketing Analytics Manager
1 week ago
Norwegian Cruise Line Doral, United StatesJOB SUMMARY: Responsible for leading the analytics functions within the marketing department. Oversee the development and execution of marketing communication strategies, outbound call strategies, campaign analytics, rewards program analytics, and call center operation analytics. ...
-
Senior Manager Onboard Casino Marketing
1 day ago
Norwegian Cruise Line Doral, United StatesJOB SUMMARY: · Responsible for implementing Casino promotions to keep guests fully engaged and maximize potential revenue. Ensure the highest standards of efficiency, guest service, and security are met in accordance with the Company's policies and procedures. · DUTIES & RESPON ...
-
Sr Mgr, Casino Marketing
2 weeks ago
Royal Caribbean International - Land Based Jobs Miami, United States· Journey with us Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to exp ...
-
Hard Rock Live
2 days ago
Seminole Gaming Hollywood, United StatesOverview: · **About Seminole Hard Rock Hotel & Casino Hollywood** · **Benefits & Perks**: · **Responsibilities**: · Under the direction of the Vice President of Entertainment, the incumbent oversees the production of entertainment, stage operations, showroom operations, and relat ...
-
Director, Consumer Marketing
2 weeks ago
Royal Caribbean Group Doral, United StatesJourney with us Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explor ...
-
Sr. Manager Onboard Marketing
4 days ago
Royal Caribbean Group Doral, United StatesJourney with us · Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to e ...
-
Agile Staffing Groups Doral, United StatesJob Title: · Generator and UPS Service Consultant · Industry Need: · UPS battery and Generator knowledge for Critical Infrastructure · Location: · Miami, FL · Position Type: · Full-time · Job Duration: · Permanent · In office or site visit working hours: · Monday to Fr ...
-
Head of User Acquisition
1 week ago
Betr Doral, United StatesAbout Betr · Founded in 2022 by Joey Levy and Jake Paul, Betr is a leading sports gaming and sports media company focused on enhancing the consumption of sports through entertainment. · Betr's gaming products are differentiated through a unique product experience with a simplifie ...
-
Marketing Specialist
1 week ago
Calder Casino Opa-Locka, United StatesCalder Casino is an energetic, growing organization that is looking for talented, customer service driven individuals to join the team. We are devoted to creating Winning Experiences for our teammates, guests, and partners. Our Marketing Specialist will be collaborating with the ...
-
Marketing Specialist
1 week ago
Calder Casino Miami Gardens, United StatesCalder Casino is an energetic, growing organization that is looking for talented, customer service driven individuals to join the team. We are devoted to creating Winning Experiences for our teammates, guests, and partners. Our Marketing Specialist will be collaborating with the ...
-
Slot Shift Manager
5 days ago
Miccosukee Resort & Gaming Miami, United States Full timeJob Description · Job DescriptionTitle: Slot Manager · Job Summary: · We are looking for an experienced Slot Manager to join our team at Miccosukee Casino & Resort. As a valued team member, we are committed to delivering a memorable, impressive, caring, committed and original e ...
-
Marketing Specialist
2 days ago
Calder Casino Miami Gardens, United StatesCalder Casino is an energetic, growing organization that is looking for talented, customer service driven individuals to join the team. We are devoted to creating Winning Experiences for our teammates, guests, and partners. Our Marketing Specialist will be collaborating with the ...
-
Catering Sales Manager
6 days ago
Miccosukee Casino & Resort Miami, United StatesTitle: Catering Sales Manager · Job Summary: · We are looking for an experienced Catering Sales Manager to join our team at Miccosukee Casino & Resort. As a valued team member, we are committed to delivering a memorable, impressive, caring, committed and original experience for ...
-
Catering Sales Manager
5 days ago
Miccosukee Resort & Gaming Miami, United StatesJob Description · Job DescriptionTitle: Catering Sales Manager · Job Summary: · We are looking for an experienced Catering Sales Manager to join our team at Miccosukee Casino & Resort. As a valued team member, we are committed to delivering a memorable, impressive, caring, commi ...
-
Head of User Acquisition
1 week ago
Betr Miami, United States Full timeAbout Betr · Founded in 2022 by Joey Levy and Jake Paul, Betr is a leading sports gaming and sports media company focused on enhancing the consumption of sports through entertainment. · Betr's gaming products are differentiated through a unique product experience with a simplifi ...
-
VIP Services Specialist
6 days ago
Royal Caribbean International - Land Based Jobs Miami, United States· Journey with us Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to exp ...
-
Marketing Coordinator
4 days ago
Buffalo Run Casino & Resort Miami, United States Full timePosition Description: · To develop and oversee marketing campaigns that promote the Casino's vision. The marketing coordinator will assist the marketing department with its initiatives and programs. This position will support the marketing programs such as email, event, social me ...
-
Director, Human Resources Business Partner,
6 days ago
MSC CRUISES Miami, United StatesJOB PURPOSE · MSC Cruises is seeking a Director, Human Resources Business Partner (HRBP) to lead a best-in-class talent agenda and build new capabilities in a fast-paced, rapidly growing market for the global company. This position requires a seasoned HR professional who will be ...
-
Marketing Director
1 week ago
ACCUR Recruiting Services Hollywood, United StatesOur Client · Our client is a large established casino in the Hollywood, FL area · Ideal Profile · We are looking for a strong marketing executive with previous casino environment experience. · Job Description Designs, implements, executes and is responsible for overall marketin ...
-
Marketing Director
4 days ago
ACCUR Recruiting Services Hollywood, United StatesOur Client · Our client is a large established casino in the Hollywood, FL areaIdeal Profile · We are looking for a strong marketing executive with previous casino environment experience. · Job Description · Designs, implements, executes and is responsible for overall marketi ...
Senior Manager Onboard Casino Marketing - Doral, United States - Norwegian Cruise Line
Description
JOB SUMMARY: Responsible for implementing Casino promotions to keep guests fully engaged and maximize potential revenue. Ensure the highest standards of efficiency, guest service, and security are met in accordance with the Company's policies and procedures.
DUTIES & RESPONSIBILITIES:
QUALIFICATIONS
DEGREE TYPE: Bachelor's Degree
FIELD(S) OF STUDY: Business Administration or Marketing preferred.
EXPERIENCE:
COMPETENCIES/SKILLS:
To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.
