- Provide gracious, thorough and efficient care to meet the patients needs via face to face communication, phone, email or fax.
- Follow all procedures for complete and accurate check in and check out of patients.
- Schedule return appointments and set up reminder notifications.
- Collects patient data involving medical, demographic and insurance information.
- Identify, research and resolve all customer requests.
- High school diploma required
- Bi-lingual, English/Spanish is highly preferred
- The ability to occasionally travel to our other offices is required
- Prefer one or more years experience working in a medical position where patient contact was required
- Minimum of a high school diploma.
- Must have the ability to establish confidence and trust with patients.
- Must have the ability to remain calm and professional under pressure or stress.
- Have the ability to provide excellent customer service, communication, telephone and grammar skills.
- Must have an empathetic and compassionate manner.
- Knowledge of insurance plans is helpful.
- Basic computer knowledge of Microsoft Office required.
- Ability to perform as part of a team as well as work independently.
- Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401K and short term disability
- Company paid life insurance
- Paid holidays and generous paid time off
- Paid parking where applicable
- Team oriented working environment where you are heard and respected
- Clear career ladder opportunities
-
Welcome Desk Representative
2 weeks ago
Children's National Hospital Washington, United StatesResponsible for providing comprehensive information services and assistance to patients, parents and visitors who access the Hospital directly . Assist in providing work direction to Volunteer staff at Welcome Desk. · Qualifications: · Minimum Education · High School Diploma o ...
-
Front Desk Representative
3 weeks ago
Mindlance Washington, United StatesTitle: Assistant Standard I - Greeter/Front Desk · Location: Washington, DC 20433 · Duration: 2 Months – Long Term · 100% Onsite · This position is great for individuals willing to start a career in Tech services/ Tech support and looking for some exposure. · The candidate sel ...
-
Welcome Desk Representative
2 weeks ago
Children's National Hospital Washington, United States Full timePOSITION SUMMARY · Responsible for providing comprehensive information services and assistance to patients, parents and visitors who access the hospital directly. Assist in providing work direction to volunteer staff at Welcome Desk. · Qualifications: · Minimum Education · Hig ...
-
Welcome Desk Representative
1 hour ago
Children's National Health System Washington, United StatesResponsible for providing comprehensive information services and assistance to patients, parents and visitors who access the Hospital directly . Assist in providing work direction to Volunteer staff at Welcome Desk. Minimum Education · High School Diploma or GED (Required) · Mini ...
-
Welcome Desk Representative
1 hour ago
Children's National Health System Washington, United States Full timePOSITION SUMMARY · Responsible for providing comprehensive information services and assistance to patients, parents and visitors who access the hospital directly. Assist in providing work direction to volunteer staff at Welcome Desk. · Minimum Education · High School Diploma or G ...
-
front desk agent
2 days ago
Club Quarters Washington, United StatesClub Quarters Application- US · FRONT DESK AGENT · Front Desk / Guest Experience Manager · 40 hours per week including holidays and weekends · Must be able to work all shifts (AM, MID PM) including night Audit rotations · Specific Duties: · Provides optimal guest satisfaction by ...
-
Service Desk Team Lead
1 week ago
Peraton Washington, United StatesKey Responsibilities: · Monitor and retain ownership for all tickets processed by the Service Desk to ensure successful resolution of service or incident tickets to include tickets escalated to Tier-2 and Tier-3. · Collaborate with other Team Leads and manage assigned agents to e ...
-
Service Desk Team Lead
2 weeks ago
National Guard Employment Network Washington, United StatesJob Description · ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spou ...
-
Front Desk Supervisor
2 weeks ago
Sonesta International Hotels Washington, United StatesJob Description Summary · The Front Desk Supervisor is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk. The main focus of the role is the training, sup ...
-
Help Desk Manager
2 weeks ago
Lprs Washington, United StatesThe Help Desk Manager manages and evaluates the performance of a help desk team, ensuring timely and accurate customer service. Recruit, train, and support help desk representatives and technicians. Establish customer service standards, contribute to improving customer support, a ...
-
Help Desk
1 hour ago
Progression, Inc. Washington, United StatesService Desk Manager · Washington, D.C · MUST: · Active Top Secret · Experienced Enterprise Service Desk Manager · 5+ years of IT Service Desk, Help Desk, Desktop and Deskside Support experience · 2+ years' experience as a Service Desk Manager managing Mid-Large teams members ...
-
YMCA of Metropolitan Washington Washington, United StatesThe YMCA of Metropolitan Washington is one of the largest charities in the DC area. The Y serves as an anchor in the community offering programs and services encompassing youth development, healthy living, and social responsibility. · Position: Membership Service Coordinator Sal ...
-
Guest Service Rep/ PBX- Hotel Washington
2 weeks ago
Schulte Companies Washington, United StatesSchulte Companies th St NW [Front Desk Agent / Concierge] As a Guest Service Representative at Schulte Companies, you'll: Greet guests and provide exceptional customer service; Handle guest inquiries and complaints; Process reservations and check-ins; Assist with luggage and tran ...
-
Office Assistant
2 weeks ago
The Ford Agency Washington, United StatesThe Ford Agency is looking for an Office Assistant for a boutique architecture firm in DC. A great opportunity for a dynamic administrative professional who can manage the front desk but also take on projects working in finance, accounting, marketing, and more. · Responsibilities ...
-
Service Desk Agent
5 days ago
Peraton Washington, United StatesResponsibilities · Key Responsibilities: · Receive, document, categorize, triage, route, and resolve end user IT requests and incidents tickets. · Review and evaluate tickets for escalation and transfer to Tier 2 agent consistent with defined processes and procedures. · Collabora ...
-
Office Coordinator
2 weeks ago
The Ford Agency Washington, United StatesA top lobbying firm in DC has partnered with The Ford Agency to find an Office Coordinator to manage their front desk and in-office events. Candidates with previous reception or office coordination experience looking for a stable, fulfilling role with a supportive and well-establ ...
-
Service Desk Analyst Tier 1
2 weeks ago
The Tatitlek Corporation Washington, United StatesOverview · SUMMARY: · The Service Desk Tier 1 technician shall be responsible for answering calls related to customer IT incidents or requests. Tier 1 technicians shall be responsible for responding to and resolving "IT" Service Desk tickets on a timely manner. The persons assig ...
-
PRISM/GLAAS Functional SME
2 weeks ago
Peraton Washington, United StatesResponsibilities · Considered industry renowned experts in a specialized field, (i.e., signals, threat, intelligence, security) with distinguished careers in solving very complex problems. Provides technical knowledge and analysis of highly specialized applications and operationa ...
-
Service Desk Team Lead
2 weeks ago
Peraton Washington, United StatesResponsibilities · Key Responsibilities: · Monitor and retain ownership for all tickets processed by the Service Desk to ensure successful resolution of service or incident tickets to include tickets escalated to Tier-2 and Tier-2. · Collaborate with other Team Leads and manage ...
-
Temporary Facilities Associate
3 weeks ago
Hawthorne Lane Washington, United StatesAs the Facilities Associate with this public relations firm, you will be responsible for assisting with building maintenance, constantly being on your feet and helping with a variety of tasks. It will be your responsibility to facilitate office workflow by supporting operations, ...
Medical Front Desk Representative - Washington, United States - Eye Doctors of Washington
2 weeks ago
Description
Overview:
Eye Doctors of Washington has an exciting career opportunity for an Medical Front Desk Representative in our Chevy Chase, Md. office. No nights, no weekends, no major holidays, a robust benefits package, and a team oriented working environment where you are seen, heard and respected as well as clear career ladder opportunities.
Our top candidate will bring at least one year of medical front desk experience, preferably in an ophthalmology or optometry practice. Team members must have the ability to occasionally travel to our other offices in the DMV area to meet the demands of our business.
This is your opportunity to join Eye Doctors of Washington, one of the Mid-Atlantic's most recognized leaders in ophthalmology and optometry. For over 50 years, we have provided the DC metropolitan area with state-of-the-art eye care. Founded by a group of professors from the Center for Sight at Georgetown University, our practice has always focused on the core values of academically oriented care, keeping abreast of the latest advancements in the field of ophthalmology, and providing an efficient yet comfortable environment for our patients. Since we are an academically oriented practice, we have the unique advantage of being able to offer the newest procedures and techniques with the benefit of the most advanced diagnostic and surgical equipment.
We are committed to customer service, and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practice, and take pride in being a member of our team. We strongly believe that the manner in which our patients and customers are treated by our employees is as important as the services provided by the doctor.
All of us at Eyecare Services Partners are committed to inclusion and belonging. We believe today more than ever that creating an environment where everyone can bring their authentic selves to work and make it easy for others to do the same will benefit us all. It isnt speaking the words, but starts with a culture of caring, listening and service. We would thoroughly enjoy meeting with you and discussing our employment opportunities. For more information, please visit our webpage at
A Patient Services Representative will be responsible for checking patients in and out for their ophthalmic/optometric visits, verifying and collecting insurance authorizations, scheduling appointments and in and out bound phone calls as well as computer input.
Responsibilities:In Turn We Will Provide:
#ESP2
