- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Handle guest complaints ensuring guest satisfaction.
- Process all check-ins and check-outs according to established hotel requirements.
- Adhere to payment, cash handling and credit policies/procedures.
- Generate, print, and distribute daily reports to designated departments/personnel.
- Resolve discrepancies on the room status report with Housekeeping.
- Other duties as assigned.
- High school graduate or equivalent.
- Minimum one year of customer service experience; previous hotel background is advantageous.
- Effective communication skills with guests, management, and colleagues.
- Proficiency in computer operations.
- Knowledge of local activities and attractions suitable for guests.
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Front Desk Agent
2 weeks ago
Troon Golf, L.L.C. Columbus, United StatesOf the Front Desk Agent: Accurately posts all charges to guest's bills. Checks all guests in and out of the resort based on established procedures. Promotes activities and special events the facilities. Provides accurate and complete information abou Front Desk, Agent, Hotel · ...
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Front Desk Agent
1 week ago
InnVite Hospitality Columbus, United StatesJob Description · Job DescriptionSalary: $13 - $14 per hour · Holiday Inn Express Obetz, Ohio is looking for a new Front Desk Agent to join active team. We offer career development and guaranteed bonus. · Required Tasks: According to Hotel Standards: · Guest Check-in & Check-out ...
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Front Desk Agent
4 weeks ago
InnVite Hospitality Columbus, United StatesJob Description · Job DescriptionSalary: $13-$14 · Front Desk agent basic job duties and required skills · Required Tasks: According to Hotel Standards: · Guest Check-in & Check-out · PMS Operations · Cash Handling & Credit Card Transactions · Switchboard Operation and Telephone ...
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Front Desk Agent
1 week ago
Innvite Hospitality Columbus, United StatesTitle: Front Desk Associate/Night Auditor · Reports to: Front Desk Manager, Assistant General Manager & General Manager · Required Tasks: According to Hotel Standards: · *Guest Check-in & Check-out · *PMS Operations · *Cash Handling & Credit Card Transactions · *Switchboard ...
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Front Desk Agent
1 week ago
Shaner Hotel Group Columbus, United StatesJob DescriptionBe available to work a flexible schedule, including weekends, holidays, and varied shifts. · Handle guest complaints ensuring guest satisfaction. · Process all check-ins and check-outs according to established hotel requirements. · Adhere to payment, cash handling ...
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Front Desk Agent
4 weeks ago
Franklin Marriott Cool Springs Franklin, United States Full timeChecking people in and out. It's a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand Your genuine warmth and helpful nature enable you to rise to every occasi ...
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Front Desk Agent
3 weeks ago
Sheraton Suites Columbus, United States**Front Desk Agent** · We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth. · Sheraton Suites is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000 pat ...
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IT Help Desk Agent Tier I
1 week ago
MIDWEST MOTOR SUPPLY CO Columbus, United StatesKimball Midwest, a national distributor of maintenance, repair and operation products, is searching for an Information Technology Help Desk Agent Tier I, in our Columbus, OH location. As a Kimball Midwest associate, you will experience why we have been recognized as one of the To ...
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Front Desk Agent
1 week ago
Staybridge Suites Milwaukee Airport South Franklin, United States**Position Summary**: · Responsible for providing accurate and timely information and services to all guests in a professional and courteous manner. · **Essential Functions**: · - Ensure guests are greeted, checked in and out of the hotel in an efficient, friendly and professiona ...
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Front Desk Agent
1 month ago
TownePlace Suites Columbus Airport Gahanna Columbus, United States Part timeThis is itWe are a growing company – meaning if you want to go further, we want you to grow with us · Competitive Starting Wages · Opportunities for wage increases after 2 months of employment, and again after 5 months of employment (based upon performance and punctuality) · Medi ...
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Front Desk Agent
5 days ago
Sleep Inn/Mainstay Suites Franklin, United States Part timeProvides customer service to guests of hotel by performing the following duties. · ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. · - Greets, registers, suggestively sells rooms, issues room keys, assigns rooms to guests and sets wake u ...
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PM Hotel Front Desk Agent
6 days ago
Embassy Suites Columbus, OH Columbus, United StatesJob Description · Job DescriptionWeekends a MUST · Also, must be able to put your phone down to work. · And one more thing, I keep interviewing people who say they are doing multiple tasks at other properties, like maintenance or breakfast or housekeeping during their front desk ...
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Front Desk Agent
2 days ago
Sleep Inn/Mainstay Suites Franklin, United StatesWe are looking for the Best of the Best in hotel operations so if you are passionate about serving others and are willing to learn come join our TEAM brand new location that just opened in January · - Greet and welcome guests in a friendly and professional manner · - Check-in and ...
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PM Hotel Front Desk Agent
1 week ago
Embassy Suites Columbus, OH Columbus, United StatesWeekends a MUST · Also, must be able to put your phone down to work. · And one more thing, I keep interviewing people who say they are doing multiple tasks at other properties, like maintenance or breakfast or housekeeping during their front desk shift. We don't ask our Front D ...
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Hotel- Front Desk Agent
1 month ago
The Prime Company, LLC Columbus, United States Full time· Job Summary: We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation, at our Boutique Hotel, The Urban in Columbus (University District), located within minutes from Ohio State Univeristy. · Esse ...
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Front Desk Agent
16 hours ago
Innvite Hospitality Grove City, United StatesJob Description · Job DescriptionRequired Tasks: According to Hotel Standards: · Guest Check-in & Check-out · PMS Operations · Cash Handling & Credit Card Transactions · Switchboard Operation and Telephone Etiquette · Front Office Emergency/Security Procedures · Reservations-Gues ...
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Hotel - Front Desk Agent
1 month ago
The Prime Company, LLC Columbus, United States Full timeJob Summary: We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation, at our Boutique Hotel, The Urban in Columbus (University District), located within minutes from Ohio State University. · Essenti ...
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Front Desk Agent, Second Shift and Weekends
1 week ago
InnVite Hospitality Columbus, United States**Title: Front Desk Associate/Night Auditor** · Reports to: Front Desk Manager, Assistant General Manager & General Manager · **Required Tasks:** According to Hotel Standards: · *Guest Check-in & Check-out · *PMS Operations · *Cash Handling & Credit Card Transactions · *Pho ...
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Front Desk Agent
5 days ago
Shaner Corporation Dublin, United States$15/hour · Be available to work a flexible schedule, including weekends, holidays, and varied shifts. · Handle guest complaints ensuring guest satisfaction. · Process all check-ins and check-outs according to established hotel requirements. · Adhere to payment, cash handling ...
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Front Desk Agent
1 week ago
InnVite Hospitality Dublin, United StatesRequired Tasks: According to Hotel Standards: · InnVite Hospitality Group is offering development plan for Front Desk Agent position at The Red Roof Plus Dublin Hotel, Ohio. Great benefits and guaranteed bonus. · Pay: $14/hour · Shifts: Ability to work any of the 3 shifts.Guest C ...
Front Desk Agent - Columbus, United States - Shaner Hotel Group
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Description
Job Description
Responsibilities
Deliver exceptional guest services by efficiently managing check-in/check-out procedures, payments, and providing information to guests and visitors in a professional manner.
Qualifications
About Us
Shaner Hotel Group
Shaner Hotels stands out as a highly acclaimed owner-operator and management firm in the hospitality sector. With a diverse portfolio encompassing over 65 properties in 14 states and four countries, we offer various services including hotel development, design, e-commerce, and revenue management. Partnering with renowned hospitality brands and independent properties, Shaner Hotel Group thrives on delivering exceptional guest experiences.
About the Team
Discover Homewood Suites by Hilton, featuring spacious suites, complimentary breakfast, and an indoor pool. Situated conveniently near The Ohio State University, surrounded by dining and shopping amenities, and in close proximity to attractions like the Jerome Schottenstein Center and local golf courses.