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    Front Desk Agent - Columbus, United States - InnVite Hospitality

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    Description

    Front Desk Agent Job Description

    Salary: $13-$14 per hour

    Basic Job Duties and Required Skills

    • Guest Check-in & Check-out
    • PMS Operations
    • Cash Handling & Credit Card Transactions
    • Switchboard Operation and Telephone Etiquette
    • Front Office Emergency/Security Procedures
    • Reservations-Guest Rooms and Meeting Rooms
    • Assist with Administrative Duties as assigned by Management
    • Keep Front Desk Area & Lobby Neat, Tidy, and Clean Daily
    • Minor Decision Making
    • Take Group Reservations & Set up Group Blocks
    • Sales of Guest Rooms with New Arrivals and Phone Inquiries
    • Follow All Policies & Procedures as Outlined in the Employee Handbook
    • Must be Neat, Clean & Well-Groomed in Proper Uniform with Nametag
    • Operate Laundry as Directed
    • Maintain a Professional Attitude to all Guests, Associates & Vendors

    Required Skills:

    • Fluent Verbal & Written Communication in Proper English (Spanish, if possible)
    • Basic Math
    • Handwriting
    • Computer Skills/Keyboard/Typing Skills
    • Operate a 10 Key Calculator
    • Hospitable, Civil Contact with the Public
    • Ability to Work Independently, with Little to no Supervision
    • Ability to Complete Multiple Tasks Simultaneously
    • Night Audit/Basic Accounting Skills/Training

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