- Knowledge of and skill in applying rules of grammar, spelling and punctuation.
- Skill in performing general clerical tasks.
- Knowledge of and ability to apply office procedures and policies to work performed.
- Knowledge of and ability to operate standard office machines and equipment; i.e., personal computers, copiers, telephones, 10-keys, etc.
- Skill in typing accurately and neatly (minimum 45 net wpm).
- Skill in communicating effectively with others.
- Skill in accurately organizing, compiling, and recording information.
- Ability to following verbal and written instructions.
- Ability to learn specialized computer applications or software packages.
- Ability to accomplish tasks with minimal supervision.
- Execution and Results: (1) Sets well-defined and realistic goals and high standards of performance for self or self and others; (2) displays a high level of initiative, effort, and commitment toward performing work; (3) completes assignments in a thorough, accurate, and timely manner, and delivers results; (4) works with minimal supervision, is motivated to achieve, and demonstrates responsible behavior; (5) demonstrates understanding of all aspects of the job (as specified on the approved job description) and application of accrued knowledge in carrying out duties and responsibilities; technical knowledge; skill in the techniques, equipment, procedures, and work required.
- Conduct: (1) Conducts oneself with the utmost integrity and professionalism; (2) demonstrates humility; (3) encourages people to share their perspectives, ideas, and opinions; (4) makes decisions based on a sense of shared purpose; (5) takes responsibility for actions and decisions; (6) resilient; (7) leans in to challenges and problems with creative solutions; (8) speaks up and challenges the status quo; (9) relies on the character, ability, strength, truth, and transparency of others and the organization.
- Teamwork/Team Oriented: (1) Recognizes, values, and leverages the ideas, opinions, and perspectives of others; (2) participates willingly and effectively as a team lead or team member; (3) builds consensus; fosters team commitment, spirit, pride, and trust; (4) collaborates with others to accomplish goals and objectives and achieve results; (5) expresses facts, ideas, messages, and information (technical and non-technical) to individuals or groups clearly, concisely, accurately, understandably, with honesty, tact, and diplomacy and in a manner that is appropriate for the intended audience; (6) actively listens, clarifies information as needed.
- Customer Centric: (1) Demonstrates commitment to public service; (2) serves and satisfies internal and external customers in a timely and effective manner; (3) establishes, commits to, and maintains high standards for producing quality work products and being responsive to customers; (4) supports the Department/City's mission; develops and executes strategies with the customer in mind.
- Safety: (1) Complies with all safety policies and practices; (2) promotes a safe work environment; (3) participates in safety meetings; current on completion of safety trainings.
- Workplace Standards: (1) Takes meal periods and breaks according to policy; (2) ensures sick leave usage does not negatively impact productivity of work unit; (3) notifies supervisor of unscheduled absences; (4) accepts suggestions and supervision with a positive approach; (5) completes work timely and correctly.
- Primarily indoors, subject to sitting for extended periods of time.
- Subject to continuous exposure to light and glare from objects such as a computer terminal or monitor.
- Subject to frequent noise from objects such as a keyboard, 10-key, copying machine, telephone and other office equipment.
- Subject to frequent interruptions caused by citizens, telephones, co-workers, etc.
- Arm-hand steadiness and manual finger dexterity enough to operate equipment such as computer keyboard, ten-key, etc.
- Near vision enough to read and verify information such as written and machine generated documents, reports, etc.
- Hearing and speech enough to communicate clearly and distinctly in person and by telephone.
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Office Clerk - Oklahoma City, United States - City of Oklahoma City
Description
$ $25.83 Hourly
Note: The normal starting pay for this position is the minimum of the pay range listed above. A higher rate of pay may be considered, dependent on the qualifications and experience of the selected applicant and/or the City's step placement policy.
Full-time City employees will receive preference in the following order: major division first, then department, then all other full-time City employees. Part-time/year-round City employees will receive preference next. If there are no qualified full-time City employees or part-time/year-round City employees, external applicants will then be considered.
Important Application Information: Completion of the supplemental questions is required. Applicant responses to supplemental questions must specifically answer the questions asked. Responses to supplemental questions must be supported by work history/information listed on the application/resume. Applications may not be reviewed if specific responses to supplemental questions have not been provided.
Important Application Information: Applicants are required to complete an online typing test at the time of application.A minimum of 45 words per minute is required. Applicants will not be able to submit their applications without completing this typing test. The Criteria testing platform is 100 percent web-based and runs on modern browsers. It does not require any workstation installation. For an optimal experience, Criteria recommends using the most up to date version of one of the following browsers: Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Edge. Applicants can contact Criteria candidate support using the chat in the bottom right corner of the testing center screen, Monday-Friday, 8:00 a.m. to 1:00 a.m. When the Support team is not available, there are help guides, a link to Frequently Asked Questions, and a chat bot to assist applicants, until the Support team comes back online. Applicants requiring reasonable accommodation at any time during the hiring process are encouraged to notify one of the Human Resources Department Representatives by calling
Important Application Information: Applicants are required to complete an online job knowledge test at the time of application. There are 60 items on this job knowledge test, and completion will require up to 60 minutes. This time is in addition to the time needed to complete the application and respond to the supplemental questions. Applicants will not be able to submit their applications without completing this job knowledge test. The Criteria testing platform is 100 percent web-based and runs on modern browsers. It does not require any workstation installation. For an optimal experience, Criteria recommends using the most up to date version of one of the following browsers: Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Edge. Applicants can contact Criteria candidate support using the chat in the bottom right corner of the testing center screen, Monday-Friday, 8:00 a.m. to 1:00 a.m. When the Support team is not available, there are help guides, a link to Frequently Asked Questions, and a chat bot to assist applicants, until the Support team comes back online. Applicants must receive a score of 70 percent or better on this job knowledge test, be eligible for employment with the City of Oklahoma City and meet the minimum qualifications to receive further consideration in the employment process. The use of cell phones, smart watches, or any other devices/methods to research test answers is strictly prohibited by the City of Oklahoma City and will result in applicants being disqualified from consideration. Applicants requiring reasonable accommodation at any time during the hiring process are encouraged to notify one of the Human Resources Department Representatives by calling
JOB SUMMARY
This classification is located in various departments throughout the City of Oklahoma City. This posting will be used to fill a current vacancy in the Administration Division of the Utilities Department. However, an eligibility list will be established or supplemented for filling future vacancies, including vacancies in other departments, per provisions of the AFSCME collective bargaining agreement. The Office Clerk, an entry-level classification is responsible for general office procedures, providing data entry, record keeping and/or entry-level clerical support to a work section. The employee of this classification utilizes clerical skills, knowledge, and abilities acquired prior to assuming the job. Essential job functions include: preparing documents and records from rough draft to final copy while meeting departmental standards for proper format, grammar, spelling, punctuation, accuracy completeness and neatness; answering the telephone and greeting visitors; screening calls and taking messages; and forwarding calls as appropriate. The primary duties include: typing statistical and technical reports, general correspondence, memorandums, tabular reports, and various standardized forms or lists; maintaining records, logs, ledgers, and files; retrieving files, sorting and distributing incoming mail and facsimiles; preparing and sending outgoing mail, facsimiles, and parcels; managing cash boxes or petty cash accounts; and scheduling appointments and reservations. The job requires frequent contact with other City personnel, outside organizations, and citizens in order to respond to inquiries. The employee works semi-independently following written or verbal instructions that are general in nature. Work products are subject to periodic review by the supervisor.
VETERANS PREFERENCE
Honorably discharged veterans of the United States Active Duty Armed Forces, National Guard, and Reserve Forces who are not currently employed full-time by the City of Oklahoma City and who meet the qualifications for the position shall be given preference. To receive preference, veterans must submit verification of honorable discharge from the United States military service (Department of Defense Form DD214 or NGB Form 22) prior to the closing date of the vacancy announcement.
JOB REQUIREMENTS
COMPETENCIES
WORKING CONDITIONS
Note: Typical City employee working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. However, working hours vary (may require work to begin before 8:00 a.m. and/or end beyond 5:00 p.m., and/or may require work on weekends and holidays), and are subject to change, based on the duties and location of the position and the business needs of the assigned work unit/department.
PHYSICAL REQUIREMENTS
OTHER DETAILS
Note: An eligibility list will be established from this posting consisting of applicants who receive a score of 70 percent or better. Multiple selection procedures may be utilized; a minimum of 70 percent or better will be required on each; and the results of multiple selection procedures will be equally weighted. The eligibility list will be in effect for 180 days from the date of the final selection procedure and will be used to fill future vacancies.
Attachments: Applicants may upload only two attachments. Applicants may choose to combine documents into one file for upload.
Pay Method: City employees are required to receive pay electronically, either via direct deposit or pay card.
Background Investigation, Drug Testing, Physical Examination: Upon a conditional offer of employment/acceptance of position, the City of Oklahoma City will conduct a criminal history background check for external applicants. Applicants will be provided contact information for any third-party reporting agencies used to collect background information in connection with conditional offers of employment.
If the position accepted includes a driver license (commercial or non-commercial) Job Requirement, the City of Oklahoma City will obtain a Motor Vehicle Report for internal and external applicants.
If the position accepted is safety sensitive and/or a driving position, internal and external applicants will be provided a copy of the City of Oklahoma City's Drug and Alcohol Testing Policy prior to being directed for a drug test.
If the position accepted is cyber security sensitive, internal and external applicants will be subject to a Criminal Justice Information Services (CJIS) Interstate Identification Index (III) Fingerprint Background check. Additionally, employees in this job classification must complete Level 4 Security Awareness Training and pass an online certification test.
If the position accepted includes a lift/push/pull/carry Physical Requirement of 25 pounds and greater, internal and external applicants will be directed for a physical examination.