Customer Service Representative - Camarillo, United States - TEKsystems

TEKsystems Camarillo, United States

4 weeks ago

Description

*Description:*

The Customer Service Representative (CSR) will assist customers and interface with various internal departments including Sales, Accounting, Shipping and Production, ensuring excellent service is provided. Assists customers via phone, live chat, and e-commerce with questions regarding products, pricing, order details and first level technical assistances.

Must Haves:

High school diploma or GED required. Bachelors Degree preferred.

Minimum 1-2 years of customer support experience required.

Intermediate knowledge of Microsoft Office Suite is required

Experience with customer database software, i.e. MS Navision and MS CRM preferred

*Skills:*

Customer service, Data entry, Customer support, Microsoft office, Customer service call center, Bilingual, Inbound call

*Top Skills Details:*

Customer service,Data entry,Customer support,Microsoft office

*Additional Skills & Qualifications:*

Excellent verbal and written communication

Ability to handle high call volume

Excellent attendance and punctuality

Must be able to use discretion and independent judgement

Must be able to work in a team environment

Must be able to pay close attention to details

Must be able to adapt and flex to a changing environment

*Experience Level:*

Entry Level-Contract

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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