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Administrative/Office Manager/Customer Service
Camarillo, Ventura



I’m an individual that excels in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency and customer satisfaction. I have excellent personal, analytical and organizational skills that allow me to be the best in competitive environments. My commitment to quality and demand has given me the upper hand in meeting client deadlines and high expectations.


DATA PROCESSOR, V3 CORPORATION January 2013 – Present • Data- List Modification/ List Review • Printing- Canon IR110/Ricoh 1357ex/Generic Documents/Personalization of Documentation • USPS Business Gateway- Fim & Barcode Creation/ Postal Wizard/ EDDM/ Permits • BCC Mail Manger- CASS Certify/ NCOA/ Label Creation/ Inkjet File Preparation • Programs- Microsoft Excel, Microsoft Word, Acrobat, In Design, and other print programs ASSISTANT MANAGER, AARONS SALES AND LEASE OWNERSHIP September 2005 – February 2012 • Maintained over 600 customer accounts by providing exemplary customer service skills • Worked directly with Owner/President of company, running work related errands as needed • Processed payment to keep customer accounts up to date • Processed and executed all product lease agreements • Primary individual responsible for training new hire employees • Floor sales to meet daily and monthly goals OFFICE MANGER, CALIFORNIA HOME REMODELING February 2003 – July 2005 • Worked directly with Owner/President of company, assisted him by managing an office of (6) employees • Answered phones and assisted with sales • Maintained installation schedules • Assisted in the grand opening of four (4) stores in California • Processed all employee timecards and ensured all bonuses were disseminated accordingly • Processed all financing paperwork and executed all contracts • Ran all personal and work related errand for Owner/President


OXNARD COLLEGE • Certificate of Achievement in Administrative Assistant • Office Occupations Preparation Program Proficiency Award • Associates Degree in Administrative Assistant in progress

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