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Federal Work-Study Library Student Assistant Student Position Only - Bend, United States - COCC
Description
Federal Work-Study Library Student Assistant Student Position Only
Below you will find details for the position including any supplementary documentation and questions you should review before applying for this opening.
If you would like to print a copy of this position for your records, click on the Print Preview link.
Bookmark this Posting | Print Preview | Apply for this JobPosition Details
Position Information
Position Title Federal Work-Study Library Student Assistant Student Position Only
Classification Title Federal Work-Study
Hourly rate, Stipend, or Load Unit $14.20/hr
Close Date
Position Type/Employee Class Student Position
Instructor Status
Overtime Eligible Non-Exempt
FLSA Status
Campus Location Bend
Primary Purpose
To be the first point of contact at the Barber Library Circulation desk and provide support to the Interlibrary Loan Department by carrying out interlibrary loan tasks & procedures.
Essenatial Duties and Responsibilities
Provide cordial, professional service to all library patrons.
Utilize complex library software applications to check out, check in, renew circulating library materials, and update patrons' account status.
Provide critical opening & closing shift support.
Assist patrons in person or by phone with Course Reserve requests, item hold requests, general circulation, and library policy.
Provide pertinent directional information, referring patrons to appropriate departments and library personnel as applicable.
Learn Library of Congress call number protocol for shelving library items and shelf reading.
Maintain confidentiality of patron records, both personal and library use information.
Process local holds, Summit holds, RAPID article requests, and interlibrary loan requests.
Process incoming loans for COCC patrons in ALMA & ILLiad.
Process lending returns & borrowing returns to the ILL department.
Handle request & processing tasks efficiently and meet deadlines for courier and mail.
Take direction from Library Specialist, Public Services/Library staff, or librarians in the absence of the Head of Access Services.
Special tasks and other projects as assigned.
Department Specific
Knowledge, Skills, and Abilities
Individuals must possess these knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the duties and responsibilities of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
Ability to communicate effectively with students, staff, and faculty from diverse backgrounds & develop strong working relationships with people from all aspects of human diversity.
Reliable, punctual self-starter, who performs responsibly without direct supervision.
Flexibility, willingness to work at varying paces, and ability to multi-task essential.
Ability to be accurate and detail oriented.
Ability to remain flexible and do different tasks on a daily basis.
Accepts supervision & directions from supervisors.
Considerable computer and keyboarding ability; adept with software applications/databases, Internet usage
Ability to manage conflicts within and/or between groups and to work in a team environment.
Familiarity with library services helpful.
Ergonomic Requirements
Regular office hours are established between 8 am – 6 pm Monday-Thursday, 8 am -5 pm on Friday. A flexible work schedule, including nights and weekends, may be necessary due to the nature of the responsibilities.
Incumbent must be able to function effectively indoors in an office environment engaged in work of primarily a sedentary nature.
Minimum Requirements
High School Diploma or GED
Awarded and accepted Federal Work-Study for
Meeting Satisfactory Academic Progress for financial aid.
Attention to detail and the ability to work well with others & independently without constant supervision.
Comfortable learning new software applications.
Equivalency Statement
The College recognizes the value of skills and knowledge gained outside of formal higher education and paid employment.
Applicants who do not meet minimum qualifications but present other qualifications or experience equivalent to those required will be considered and are encouraged to apply.
To qualify under equivalency, applicants must indicate how they qualify under equivalency by responding to the supplemental question presented during the application process.
Preferred QualificationsPrior work experience in customer service
Familiarity with library resources
EEO Statement
The goal of Central Oregon Community College is to provide an atmosphere that encourages our faculty, staff and students to realize their full potential.
In support of this goal, it is the policy of Central Oregon Community College that there will be no discrimination or harassment on the basis of age, disability, sex, marital status, national origin, ethnicity, color, race, religion, sexual orientation, gender identity, genetic information, citizenship status, veteran or military status, pregnancy or any other classes protected under federal and state statutes in any education program, activities or employment.
Persons with questions about this statement should contact Human Resources at or the Vice President for Student Affairs atThis policy covers nondiscrimination in both employment and access to educational opportunities.
When brought to the attention of the appropriate parties, any such actions will be promptly and equitably responded to according to the process outlined in general procedures sections N-1, N-2, or N-3.
In support of COCC's EEO statement, bilingual fluency in English and Spanish is considered a plus, along with experience working in a diverse multicultural setting.
