Jobs
>
Jersey City

    VIP Account Manager - Jersey City, United States - Bally's Corporation

    Bally's Corporation
    Bally's Corporation Jersey City, United States

    3 weeks ago

    Default job background
    Description


    Who we areBally's Interactive is the digital arm of one of the world's leading entertainment providers, with tens of millions of players across the globe and an unmatched ecosystem of products spanning across the sports betting, iGaming and free-to-play.

    Our brands and sites include market movers and shakers like Jackpotjoy, Bally Bet, Vera&John, Virgin Casino and many more.

    We make our mark by embracing the diversity of our global team, challenging ourselves, and striving to make a difference for our players.

    Well, what about the team?The Bally's Interactive VIP team oversees tailored campaigns and services, build positive relationship with the VIPs, and drives commercial contributions, working hand-in-hand with Payment, Responsible Gaming, Retention and Commercial Insight team, to acquire and retain our high value players.

    If you are number-driven, people-enthusiastic team player, and willing to go extra miles for the very important customers to provide the best customer service experience in the industry - this role is for youSo, what will you be doing?Driving VIP retention and optimizing revenue through customer relationshipsManaging a collection of our most valuable VIP players' accountsManaging contact through calls, email, and face-to-face, ensuring the customers' needs are metBuilding a successful rapport with each customer, tailoring the service, promotions, and bonuses to their individual needsWorking across several sports and casino brandsAchieving daily, weekly, and monthly outbound call targetsUpselling promotions, games, and features of the websites on callsMonitoring new high-spending players and investigating if they should be assigned an Account ManagerWorking closely with other departments to ensure we are providing a seamless and entertaining experience for our customersManaging the VIP customer email inbox and deal with all levels of queriesManaging difficult situations relating to responsible gambling sectionEnsuring members receive the best-in-class experience through events, hospitality, and bespoke offline giftsPartaking in the logistics, supplier relationships, invoicing, and tracking of all loyalty eventsWorking closely with Product Operations to ensure first-class game knowledge within the teamAnd what are we looking for?Show exceptional communication and customer service skillsHave an outgoing personality and great relationship-building skillsHave knowledge of Excel and OutlookAble to work out of our Jersey City office 3 days a week

    Experience Required:

    Experience working in an outbound phone-based sales or telemarketing roleExperience as an account manager or in hospitalityCasino or igaming experienceThis is what you'll getDifferent benefits packages are tailored to fit each location, but here's a taste of what may be on offerAnnual vacationAnnual bonus401K programHealth insuranceCompany share schemeHome office allowanceDNA / ValuesAt Bally's Interactive, we are driven by a set of core values that we like to call our DNA.

    We strive to embody our DNA and keep them at the heart of everything we doWe areAlways Readyto embrace change, adapt, and do what it takes to delight our customers.

    We believe thatYou Make the Difference, which is what gives our players the best experience and keeps them coming back.

    We areAll One Team, looking out for each other, respecting diversity while connecting through a common purpose.

    Our teams areLearning Every Dayby showing constant curiosity and the drive to learn from successes, mistakes, new experiences, and the people around us.

    At Bally's weLove to Leadby thinking differently, seeking innovation, and always looking for ways to raise our game.
    Equal OpportunitiesAt Bally's Interactive, we are committed to promoting equal opportunities in employment and working conditions.

    Diversity, Equity and Inclusion are important to us, and we encourage a culture where everyone can be themselves at work.

    We believe passionately that employing a diverse workforce is central to our success, this is our superpower.

    We do not discriminate against employees or job applicants on the basis of race, colour, nationality, ethnic or national origin, age, sex or sexual orientation, gender reassignment, religion or belief, marital or civil partner status, pregnancy or maternity, political opinion or disability.

    Flexible WorkingAt Bally's Interactive, we believe in the power of collaboration and working together in a shared space, as well as the benefits of working from home.

    We champion hybrid working wherever we can, offering a flexible blend of working in the office 3 days a week and from home twice a week.


    Salary:
    $50,000-$67,000 plus a yearly bonus#LI-OP1
  • Affinity Executive Search

    Accounting Manager

    3 weeks ago

    Affinity Executive Search Hudson, United States

    Accounting Manager - Manufacturing · Our client, a highly respected food manufacturer located about an hour west of Boston area (relo will be provided) is seeking an · Accounting Manager who willbe responsible for all areas related to financial reportingdeveloping and maintaini ...

  • Danfoss

    Account Manager

    3 weeks ago

    Danfoss Hudson, United States

    Job Responsibilities · Responsibilities for this position include, but are not limited to, the following. · Seek opportunities to increase penetration at existing Distribution accounts while identifying prospects for new opportunities. · Formulate an action plan to grow profita ...

  • Epsilon

    Account Manager

    2 weeks ago

    Epsilon Jersey City, United States

    Job Description · The Account Manager provides our marketing clients with exceptional service by developing and executing personalized messaging and creative strategies to achieve client business objectives. The Account Manager is also accountable for maintaining and optimizing ...

  • kSARIA Corporation

    Strategic Account Manager

    1 week ago

    kSARIA Corporation Hudson, United States

    Hudson, NH · Description:As a recipient of the Raytheon 5 Star Supplier Excellence Award and a winner of Lockheed Martin's top performing supplier, kSARIA Corporation is an industry leading manufacturer and installer of fiber optic, electrical & RF interconnect solutions for the ...

  • HCL Technologies

    Account Manager

    1 week ago

    HCL Technologies Jersey City, United States

    Job Description (Posting). · Job Responsibilities: · Motivated individual who serves customers by selling products/services and meeting customer needs. · Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to ca ...

  • Newell Brands

    Account Manager

    1 week ago

    Newell Brands Jersey City, United States

    The Account Manager is responsible managing relationships with major regional customer distribution accounts, local relationships with national account personnel, and end-user relationships within the B 2 B space to deliver top-line sales revenue and Account Manager, Field, Sales ...

  • Pivotal Solutions Inc

    Accounting Manager

    1 week ago

    Pivotal Solutions Inc Jersey City, United States

    Job Description · The Accounting Manager role, reporting to the Controller, involves hands-on leadership in financial reporting, including US GAAP accounting, oversight of accounts payable and accounts receivable processes, expense reporting and analysis, investments, and coordi ...

  • UnitedHealth Group

    Sales Account Manager

    3 weeks ago

    UnitedHealth Group New York, United States

    Utilize national sales model to generate leads and enroll beneficiaries into UnitedHealthcare Nursing Home plan. Develop and manage account specific strategies to educate and engage facility personnel. ...

  • Veolia

    Account Manager

    1 week ago

    Veolia Jersey City, United States

    Job Details · Company Description · Around the globe, we help cities and industries manage, optimize and make the most of their resources. We provide an array of solutions related to water, energy and materials to promote a cleaner more sustainable world for all of us. · The c ...

  • Cherry Bekaert LLP

    Accounting Advisory Manager

    2 weeks ago

    Cherry Bekaert LLP Jersey City, United States Full time

    Ranked among the largest accounting and consulting firms in the country and consistently recognized as a , Cherry Bekaert delivers innovative advisory, assurance and tax services to our clients. As a result of continued growth within our practice, an opportunity has been created ...

  • Tiger Analytics

    Director/Account Manager

    2 weeks ago

    Tiger Analytics Jersey City, United States Permanent

    Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 500 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value ...

  • Veolia North America

    Account Manager

    2 weeks ago

    Veolia North America Jersey City, United States

    Company Description · Around the globe, we help cities and industries manage, optimize and make the most of their resources. We provide an array of solutions related to water, energy and materials to promote a cleaner more sustainable world for all of us. · The collective experti ...

  • Neptune Retail Solutions

    International Accounting Manager

    1 week ago

    Neptune Retail Solutions Jersey City, United States Full time

    Headquartered in Jersey City, NJ, Neptune Retail Solutions is the nation's premier retail marketing services company. We are experts at influencing buying behaviors through disruptive, innovative, and results-oriented solutions, including in-store, home-delivered, and digital med ...

  • Kuehne+Nagel

    Accounts Payable Manager

    2 days ago

    Kuehne+Nagel Jersey City, United States Full time, Permanent

    JOB DESCRIPTION Thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Jersey City branch is looking for a new Accounts Payable Trade Manager t ...

  • AmTrust Financial Services, Inc.

    Manager, Accounting

    1 week ago

    AmTrust Financial Services, Inc. Jersey City, New Jersey, United States Permanent

    Overview: · AmTrust Financial Services, Inc. ("AFS" or the "Company") is a global property and casualty insurance holding company that is looking for a Manager to join the Finance Team in Jersey City, NJ. In this position, you will be responsible for leading the accounting for th ...

  • AmTrust Financial

    Manager, Accounting

    1 week ago

    AmTrust Financial Jersey City, United States

    AmTrust Financial Services, Inc. ("AFS" or the "Company") is a global property and casualty insurance holding company that is looking for a Manager to join the Finance Team in Jersey City, NJ. In this position, you will be responsible for leading the Accounting, Manager, Insuranc ...

  • The Wilner Group

    Account Manager

    1 week ago

    The Wilner Group Jersey City, United States

    06th June, 2024 · The Wilner Group represents our client, a consulting services company that works with New Jersey's small to mid-sized manufacturers to help them become more profitable and globally competitive. Together we are searching for an Account Manager to join their team ...

  • Sourgum

    Account Manager

    3 weeks ago

    Sourgum Jersey City, United States

    Job Description · Job DescriptionSourgum is at the forefront of modernizing the waste and recycling industry. We are dedicated to transforming the traditional approaches to waste management into zero-waste solutions. Our innovative applications simplify waste and recycling manage ...

  • Quantum-Si

    Account Manager

    8 hours ago

    Quantum-Si Jersey City, United States

    We are seeking a highly motivated and results-driven Account Manager to join our dynamic team at Quantum-Si to uncover and create new business opportunities for Quantum-Si's next generation protein sequencing products. The ideal candidate will be a self-starter with a hunger for ...

  • VHA

    Account Manager

    4 weeks ago

    VHA Jersey City, United States

    VHA- Account Manager · At VHA, our mission is to be passionately committed to providing value and profitability to our partners and employees through the VHA way. Our award-winning service to the prepaid wireless industry is powered by one thing: our people. Whether it's sales d ...