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    Office Support Assistant - Harrisonburg, United States - Culligan 67MD

    Culligan 67MD
    Culligan 67MD Harrisonburg, United States

    3 weeks ago

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    Description

    Job Description

    Job DescriptionBenefits:
    • 401(k)
    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance

    We are looking for an Office Support Assistant to help both our Marketing Department and our Front Office staff with administrative and organizational functions in the day-to-day operation of our office. Do you enjoy working as a team and looking for a company that is going to treat you like family?

    Responsibilities will include, but are not limited to:
    • Assisting with daily office needs including filing and answering phones.
    • Back up the Ruckersville Front Office Secretary.
    • Assisting with telemarketing and setting appointments.
    • Provide excellent customer service while providing general support to customers.
    • Data entry utilizing proprietary software, Excel, and Word.
    • Communicate with staff and customers as required.
    • Schedule and confirm appointments for clients, customers, or supervisors as needed.
    • Discuss account status or activity with customers or appropriate personnel as needed.
    • Take payments from customers over the phone as needed.
    • Help with specialized reports.
    Preferred skills:
    • Previous customer service experience of at least 1 year
    • Strong verbal and written communication skills
    • A professional and courteous telephone manner
    • Comfortable speaking on the phone, texting or emailing
    • Is detail-oriented with the ability to multi-task.
    • Proficient w/Microsoft outlook, excel and word
    • Strong interpersonal skills such as, communication, problem solving, and organizational.
    • Ability to operate standard office equipment
    • Able to prioritize work and adhere to deadlines
    • Work independently or as a team member
    • Able to identify and handle the urgency of each task, and work in a fast-paced position.
    • Patience and endurance to sit/stand behind a desk all day.
    The hours for this position is Monday - Friday, 8:00 am - 5:00 pm with an hour for lunch.
    Additional training will be provided.
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