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Service Representative
Found in: ZipRecruiter Standard US C2 - 1 day ago
Kansas City Life Insurance Kansas City, United StatesJob Description · Job DescriptionQUALIFICATIONS/REQUIREMENTS: · Experience in insurance or financial industry customer service environment with a demonstrated ability to deal effectively with all employees and external business contacts while conveying a positive, service-oriente ...
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Patient Service Representative
Found in: Lensa US 4 C2 - 5 days ago
The University of Kansas Health System Kansas City, United StatesPosition Title · Patient Service Representative - Multiple locations · Bell Hospital · Position Summary / Career Interest: · The PSR is responsible for creating a pleasant and seamless patient experience during all activities primarily related to the front office of an ambula ...
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Patient Services Representative
Found in: One Red Cent US C2 - 3 days ago
Vibrant Health Kansas City, United States· SUMMARY OF POSITION · The Patient Services Representative is responsible for managing inbound and outbound calling, scheduling patient appointments, completing patient check-in and check-out procedures and ensuring smooth patient flow. Answers telephone calls received at the c ...
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customer service representative
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Family Dollar Kansas City, United StatesFamily Dollar PARALLEL PKWY [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regi ...
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Customer Service Representative
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EFC International Kansas City, United StatesAt Inventory Sales, we're not just about fasteners and industrial supplies - we're about fostering strong relationships with our clients. As a leading provider of fasteners and industrial supplies, we take pride in delivering exceptional customer support and service. We're curren ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 4 days ago
C Z Inc Kansas City, United States· Ensure efficient service of retail customer needs by communicating product information and taking orders via phone, email, and webstore. · Salary: $19.00 · Employment Requirements: Ability to legally possess firearms under applicable laws · Must be at least 18 years old · Mu ...
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Customer Service Representative
Found in: ZipRecruiter Test10S US C2 - 3 days ago
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Patient Services Representative
Found in: ZipRecruiter Test10S US C2 - 6 hours ago
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Sales & Service Representative
Found in: ZipRecruiter Test10S US C2 - 6 hours ago
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Customer Service Representative
Found in: ZipRecruiter Standard US C2 - 3 days ago
KSP Insurance Agency Wyandotte, United StatesJob Description · Job DescriptionWe are an Independent Insurance Agency seeking a Customer Service Representative to join our team · If you are re-entering the workforce, looking for a new career, need a change or already have a P&C License working in the insurance industry, our ...
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patient service representative
Found in: Careerbuilder One Red US C2 - 2 days ago
Meritas Health Kansas City, MO , USA, United StatesLooking for a weekday position? Looking for day shift hours? Looking to be a part of the largest network of providers in the Northland? Meritas Health is hiring a Patient Service Representative to join our Pediatrics#team# If you#re looking for a great opportunity to serve our co ...
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patient service representative
Found in: Careerbuilder One Red US C2 - 2 days ago
Meritas Health Kansas City, MO , USA, United StatesLooking for a weekday position? Looking for day shift hours? Looking to be a part of the largest network of providers in the Northland? Meritas Health is hiring a PRN Patient Service Representative to join our Gashland#team# If you#re looking for a great opportunity to serve our ...
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Customer Service Representative
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KAR Global Kansas City, United States**Customer Service Representative (Remote Eligible)** · **Remote Eligible Position** · **Shift Hours:** · + 10:00 am - 7:00 pm EST · + 11:00 am 8:00 pm ESTThe **Customer Service Representative** will be responsible for providing superior technical support and troubleshooting ...
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customer service representative
Found in: Lensa US 4 C2 - 2 days ago
Family Dollar Kansas City, United StatesFamily Dollar E 87TH ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register ...
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Patient Service Representative
Found in: Lensa US 4 C2 - 2 days ago
Centauri Health Solutions Inc Kansas City, United States**Patient Service Representative - Onsite Medicaid Eligibility** · Kansas City, MO, USA Req #222 Monday, April 19, 2021 Centauri Health Solutions provides services to payors and providers in government sponsored healthcare programs, including Medicare Advantage and Medicaid. In ...
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Guest Service Representative
Found in: ZipRecruiter Test10S US C2 - 2 days ago
Nothing Bundt Cakes #80 Kansas City, United States Part timeJob Description · Job DescriptionThe Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the firs ...
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Patient Service Representative
Found in: Lensa US 4 C2 - 6 days ago
Centauri Health Solutions Inc Kansas City, United States**Patient Service Representative - Onsite Hospital Medicaid Eligibility** · Kansas City, MO, USA Req #237 Tuesday, April 20, 2021 Centauri Health Solutions provides services to payors and providers in government sponsored healthcare programs, including Medicare Advantage and Med ...
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customer service representative
Found in: Lensa US 4 C2 - 1 day ago
Family Dollar Midwest City, United StatesFamily Dollar E RENO AVE. [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regist ...
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patient service representative
Found in: Careerbuilder One Red US C2 - 2 days ago
Meritas Health Kansas City, MO , USA, United StatesMeritas Health has a need for a Patient Service Representative to join our Express-64th Street#team If you#re looking for a great opportunity to serve our community and be part of our growing team, join our Meritas family where there is more for you Here at Meritas, our mission i ...
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Guest Service Representative
Found in: Lensa US 4 C2 - 2 days ago
Nothing Bundt Cakes Kansas City, United StatesNothing Bundt Cakes - JobID: [Retail Associate / Team Member] As a Guest Service Representative at Nothing Bundt Cakes, you'll: Promptly greet walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs; Follow NbC Sweet Steps of Service t ...
Patient Service Representative - Kansas City, United States - The University of Kansas Health System
Found in: Lensa US 4 C2 - 5 days ago
Description
Position TitlePatient Service Representative - Multiple locationsBell HospitalPosition Summary /Career Interest:
The PSR is responsible for creating a pleasant and seamless patient experience during all activities primarily related to the front office of an ambulatory clinic including patient registration, copay collection and point of service paperwork.
PSR will be trained in check-out and scheduling to provide support as needed.We have two different roles that fall under the Patient Service Representative title:
Front Desk:
As a Patient Service Representative, in the front desk role, you will be greeting patients who arrive in the department.
The Front desk/Check In responsibilities include completing full registration, entering demographics, insurance verification, collecting copays, acquire signatures for all documentation, activation and support for MyChart, and scanning all collected documentation.
The front desk team communicates through Microsoft Teams and provides direct rooming for patient safety.As a front desk employee, you will have occasional phone usage and all PSRs may be asked to help with staffing needs, such as Check Out or Scheduling, while creating a friendly environment for all the patients.
Clinic Scheduling:
As a Patient Service Representative, in the scheduling role, you will be greeting patients during the Check Out process for the patients in your department.
The Scheduling responsibilities include completing full registration, entering demographics, insurance verification, scanning all collected documentation, and activation and support for MyChart.
The scheduling team communicates through Microsoft Teams with clinical staff and occasional phone usage.All PSRs may be asked to help with staffing needs, such as Check In or Scheduling, while creating a friendly environment for all the patientsResponsibilities:
Responsible for registration of patient prior to visit and/or upon arrival, including entering demographics, insurance verification, scanning and document preparation, updating documentation and processing of referrals/orders/appointment requests.
Preauthorization of clinic specific visits as needed.Collecting copays and self-pay balances.
Point of service paperwork, acquire signatures and scan to chart.
Provide activation and support for the MyChart EMR System.
Explains facility policies and ensures patient and/or advocate understands and signs the consent and insurance forms at the appropriate time.
Clear and accurate documentation should be entered on the appropriate forms and keyed into the computer system.Complies with Medicare/Medicaid and other insurance rules and regulations. Completes MSPQ as required for admission. Responsible for direct rooming protocol of patients in the clinics. Responsible for check in/out and phone reception as needed.
Facilitates physician to physician consultation services to community referring clinicians and non-health system clinicians.
Scheduling of activities, including patient appointments, Telehealth visits, surgeries, procedures and/or ancillary services using extensive knowledge of appointment types, locations, providers, and specialties.
Will float to centralized scheduling environment or other practices with critical staffing levels as needed and delegated by management.Will provide phone, text and web-based support for Marketing SEM campaigns, event registration, Partners in Care members as directed by management.
Responsible for daily maintenance of workspace and following environmental health cleaning guidelines. Responsible for following Personal Protective Equipment (PPE) guidelines.Responsible for check in/out and phone reception as needed. Employee will receive a day quality assessment. PSR will be expected to complete any necessary retraining to meet assessment scores and role guidelines. Responsible for other duties or projects as assigned by management. Responsible for other duties or projects as assigned by management.
JOB REQUIREMENTSRequired:
High School Diploma or equivalent.
Read and write EnglishUnderstand and speak English, ability to communicate clearlyBasic computer skills including Microsoft Excel, Word, Adobe and Office.
Customer service skills.Ability to work well with others, maintain confidentiality and use good judgmentPositions:
Front DeskClinic SchedulerTime Type:
Full timeJob Requisition ID:R-17262We are an equal employment opportunity employer without regard to a person's race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.
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