Customer Service Representative - Kansas City, United States - EFC International

EFC International Kansas City, United States

18 hours ago

Description

Job Description

At Inventory Sales, we're not just about fasteners and industrial supplies - we're about fostering strong relationships with our clients. As a leading provider of fasteners and industrial supplies, we take pride in delivering exceptional customer support and service. We're currently looking for a motivated and detail-oriented Customer Service Representative to join our Inside Sales team at our Kansas City, KS location.

Position Overview: As a Customer Service Representative, you'll be the frontline of our business, communicating with customers via phone and email, processing orders, and ensuring customer satisfaction. Your role will be crucial in servicing both new and existing accounts, providing timely solutions to inquiries and concerns, and building sustainable relationships with our valued clients.

Essential Duties and Responsibilities:

Communicate with customers to receive orders and address inquiries promptly and efficiently.
Identify and assess customer needs to provide appropriate solutions and alternatives.
Handle customer complaints with professionalism, ensuring timely resolution and exceptional service.
Enter new customer data and update sales data accurately in our computer database.
Prepare quotations for customers and distribute them accordingly.
Confirm scheduling and order changes, providing status updates as needed.
Investigate and resolve delivery problems and process return requests for defective material.
Assist customers and arrange payment terms with accounting approval.
Ensure accurate order entry to prevent errors and omissions.
Provide technical literature to customers upon request.

Education/Experience:

Associate's degree or equivalent from a two-year college or technical school.
Six months to one year of related experience and/or training; or equivalent combination of education and experience.

Computer Skills:

Proficiency in Microsoft Office Products and Contact Management systems.

Benefits:

Competitive salary with opportunities for advancement.
Comprehensive benefits package, including health, dental, and vision insurance.
Collaborative and supportive work environment.

How to Apply: If you're a customer-focused individual with excellent communication skills and a passion for delivering superior service, we want to hear from you Please submit your resume and a cover letter outlining your relevant experience and why you're interested in joining our team. We look forward to reviewing your application.

Inventory Sales, an EFC International company, is an equal opportunity employer and values diversity in the workplace. We welcome applications from individuals of all backgrounds and experiences.

Siegen - Customer Service Representative / Acquirer (m/f/d)

1 week ago

Phoenix Innovations Central Gardens, United States

We are a family-owned company with over 150 years of experience in the insurance industry. From insuring industries and businesses to serving high-end private clients - our individual and specialized consulting for both national and international clients, self-developed industry ...
Service Representative

6 days ago

Kansas City Life Insurance Kansas City, United States

Job Description · Job DescriptionQUALIFICATIONS/REQUIREMENTS: · Experience in insurance or financial industry customer service environment with a demonstrated ability to deal effectively with all employees and external business contacts while conveying a positive, service-oriente ...
customer service representative

1 week ago

Family Dollar Kansas City, United States

Family Dollar CENTRAL AVE [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regist ...
customer service representative

2 weeks ago

Family Dollar Kansas City, United States

Family Dollar PARALLEL PKWY [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regi ...
Patient Service Representative

1 week ago

The University of Kansas Health System Kansas City, United States

Position Title · Patient Service Representative · Quivira Medical Pavilion A 12000 W. 151st St. · Position Summary / Career Interest: · The Patient Service Representative (PSR) is an important member of the physician's care team and critical for creating a pleasant and seamle ...
Customer Service Representative

1 week ago

EFC International Kansas City, United States

At Inventory Sales, we're not just about fasteners and industrial supplies - we're about fostering strong relationships with our clients. As a leading provider of fasteners and industrial supplies, we take pride in delivering exceptional customer support and service. We're curren ...
Customer Service Representative

1 week ago

Virginia Tile Company Kansas City, United States

· Come Join Us - A company that is well established, helps promote creativity and growth. · Who we are - We are growing Virginia Tile Co. is an industry-leading wholesale distributor of full spectrum residential and commercial tile products. Also providing in selected regions r ...
Customer Service Representative

1 week ago

C Z Inc Kansas City, United States

· Ensure efficient service of retail customer needs by communicating product information and taking orders via phone, email, and webstore. · Salary: $19.00 · Employment Requirements: Ability to legally possess firearms under applicable laws · Must be at least 18 years old · Mu ...
Customer Service Representative

2 days ago

KSP Insurance Agency Wyandotte, United States

Job Description · Job DescriptionWe are an Independent Insurance Agency seeking a Customer Service Representative to join our team · If you are re-entering the workforce, looking for a new career, need a change or already have a P&C License working in the insurance industry, our ...
Customer Service Representative

1 week ago

XPO Logistics Kansas City, United States

XPO Logistics - JobID: [Customer Service Representative] As a Customer Service Rep at XPO Logistics, you'll: Assist customers and business partners via telephone and email; Handle customer complaints in a calm, professional manner; Diagnose, assess and resolve problems or issues; ...
Patient Service Representative

1 week ago

The University of Kansas Health System Kansas City, United States

Position TitlePatient Service RepresentativeQuivira Medical Pavilion A 12000 W. 151st St.Position Summary / Career Interest:The Patient Service Representative (PSR) is an important member of the physician's care team and critical for creating a pleasant and seamless patient exper ...
Sales & Service Representative

5 days ago

A&K Railroad Materials Inc Kansas City, United States

Job Description · Job DescriptionDescription:Job Summary: · A&K is a leading supplier of railroad track and related materials that seeks a driven individual to fill a Sales and Service position for the Kansas City, KS office. This individual will be offered the opportunity to lea ...
Patient Services Representative

1 week ago

Vibrant Health KC Kansas City, United States

Job Description · Job DescriptionSUMMARY OF POSITION · The Patient Services Representative is responsible for managing inbound and outbound calling, scheduling patient appointments, completing patient check-in and check-out procedures and ensuring smooth patient flow. Answers tel ...
Customer service representative

1 week ago

Eclipse Innovations Raymore, United States

Customer Service Representative (m/f/d) at the Computer · Welcome to JobImpulse · We are an experienced international staffing agency with an exceptional success story since our founding in 2006. Today, we have over 53 offices in 13 countries and employ more than 9,300 people wo ...
Customer Service Representative

1 week ago

Crimson Enterprises Buckner, United States

From the natural gas network to the network for green gases: Pfalzgas GmbH, based in Frankenthal, is the leading regional natural gas provider in Rhineland-Palatinate. As a forward-thinking energy service provider, we are committed to transforming our gas networks to ensure a sec ...
On-Site Service Representative

1 week ago

Grainger KANSAS CITY, United States Part time

Work Location Type: Part Time minium 30 hrs a week in the Sedalia, Warren, Marshall, MO area. As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more tha Representative, Part Time, Cus ...
Representative, Technical Service

6 days ago

Lesaffre Yeast Corporation Kansas City, United States

Leaf - Lesaffre Advanced Fermentations is a Business Unit of the Lesaffre Group, world leader in yeast and yeast extract. The Business Unit is in charge of developing the Group market share in ethanol applications, by developing innovative yeast prod Technical Support, Technical, ...
Guest Service Representative

1 week ago

Nothing Bundt Cakes Kansas City, United States

PT, Mon-Sat, Flexible between the hours of 9:30 am-3 pm or 4 pm, 3 pm-6:30 pm, and Employee Discounts. The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for uniq Guest Service, Representative ...
Banking Service Representative

1 week ago

Katapult Network Kansas City, United States

· Katapult Network is designed to help college graduates with zero to two years of professional experience find their next professional career opportunity. We focus on helping recent college graduates, with no experience, get access to full-time, entry-level opportunities with s ...
Banking Service Representative

1 week ago

Katapult Network Kansas City, United States

Katapult Network is designed to help college graduates with zero to two years of professional experience find their next professional career opportunity. We focus on helping recent college graduates, with no experience, get access to full-time, entry-level opportunities with some ...