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    Quality Manager-Lab - Tulsa, United States - Critical Fit Recruiting

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    Description


    The Quality Manager-Lab will oversee laboratory personnel and activities, provide technical guidance and operational support to develop, maintain and improve laboratories, and associated processes for the for the plant.

    Candidate will deliver on multiple priorities in support of the Quality and Operations Teams and business functions and will support efforts to maintain compliance with ISO14001, Quality ISO9001 and other corporate-sponsored initiatives.


    RESPONSIBILITIES:
    Provide laboratory resources in support of internal and customer needs and expectations at all Plants.
    Manage and optimize all Commercial laboratory operations

    Ensure laboratory and personnel performance meets the needs and expectations set by the company and customers including, not limited to, processes, procedures, cleanliness, calibration, compliance to internal and external requirements, maintenance and sustainability of laboratory equipment, support of plant operations and quality.

    Establish and maintain laboratory equipment and instrumentation and contracts with vendors and service providers.
    Responsible for budgetary and expenses pertaining to all laboratory equipment, supplies, maintenance and repair. CapEx submission for laboratory related proposals as well as documentation relating to all budgetary and expense related items.
    Drive the accurate and timely installation of new laboratory equipment in relevant labs and support installation of new equipment in operations that have a direct impact on laboratory analysis (e.g. in line sampling ports and meters, particle counters)

    • Evaluate new technology, improved capabilities, for the industries we serve, customer needs and expectations and continual monitoring and measurement devices and methodologies. This includes, new and existing equipment, designs and construction.
    Support investigations pertaining to internal and external non-conformances and opportunities for improvement.
    Support of Quality and Responsible Care including, not limited to ISO, internal and customer.

    • Effectively interact with plant personnel and cross-functional resources to understand and interpret manufacturing and laboratory data to drive continuous improvement.
    Provide input and communicate output for site with specific laboratory related information.

    • Ensure consistency of methodology, equipment, processes, work instructions, forms, inventory and all related laboratory items across plants where possible and appropriate.
    Evaluate the performance of lab equipment, solutions and methodology as well as action items pertaining to resolving non-performance issues.
    Support internal and customer communication and collaboration representing UPA laboratories and analytical matters.

    Responsible for the performance and documentation of laboratory reliability and repeatability testing and validation of methods on a continual basis.

    This includes, not limited to, GR&R, method and design development, validation and studies, standard operating procedures, troubleshooting guides.
    Oversee change management and action items pertaining to laboratory and in support of quality and operations.

    Support operations and quality for each site including providing resources, evaluating the needs of the plant, support of planned and unplanned operational events, troubleshooting and customer related issue or requests.

    Review and validate data on an on-going basis to make data driven decisions, evaluate trends and determine action plans and/or opportunities for improvement.

    Provide both internal and external reports/documentation as required.
    Provide laboratory support for Quality Engineers in the review of Statistical Process/Quality Control (SPC/SQC), MRB/DRB as needed.

    Utilize and apply basic data-analysis tools such as SPC and Pareto Charts in review of laboratory data to drive process and/or continual improvement activities with laboratory personnel.

    Work with lab technicians in review quality of lab data input and accuracy.
    Support Failure Mode and Effect Analysis (FMEA) events and related actions as well as other continual improvement projects (e.g. Roadmaps, Green Belt Projects, and Mapping)

    • Other duties assigned by Quality Manager

    BACKGROUND PROFILE:
    Minimum of a Bachelor's degree in chemistry or science related field.
    Minimum 5 years' experience in quality systems
    Minimum 3 years' management experience in a laboratory environment.
    Knowledge on an ICP-MS, clean rooms, and wet chemical lab procedures.
    Root Cause Analysis Training and Experience

    • Working knowledge of Applied Statistics including the use of statistical tools and techniques
    • Strong leadership, interpersonal and communication skills
    • Experience in Project Management
    Ability to train, motivate, coach and work with others
    Strong presentation skills
    Demonstrated experience in change management and leading change

    • Customer focus including the ability to clearly communicate both oral and written
    Demonstrated values of honesty and integrity, respect for others, teamwork, collaboration, accountability and performance.

    Excellent analytical and problem solving skills (group facilitation, conflict resolution) and the ability to handle multiple projects simultaneously while working in a fast-paced environment.

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