- Team Lead for a call center associates to deliver expected customer service
- Supervision and development of the Team by setting daily, weekly, and monthly goals, counseling, and training, evaluating performance, and directing work assignments to ensure effective departmental operations.
- Continuously review and take appropriate action to improveor highlight representative statistics, including call numbers, total bookings, quality of customer service, etc..
- Participate in manager meetings, brainstorming sessions, and communicating with each other to improve company sales and customer service.
- Participate and/or lead daily staff meetings to communicate the status of current numbers, to motivate and to identify trends or needs within the department and the company to improve in all areas.
- Ensure proper resolution to escalated member concerns and document resolution appropriately.
- Provide guidance, coaching, and/or disciplinary actions when needed for performance deficiencies and/or violations of company policies.
- Minimum of two years of customer service work experience and one year as a team lead/supervisor
- Strong communication and customer service skills
- Demonstrated ability to achieve set goals through management
- Strong presentation and facilitation skills with the ability to motivate and engage others
- Decision-making and problem-solving abilities
- Basic Computer Skills
- Multi-tasking, organizational and leadership skills
- Ability to follow direction as well as work independently
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Team Lead
2 days ago
Pyramid Healthcare, Inc. Asheville, United StatesOverview: Our Assertive Community Treatment Teams (ACTT) provide a "hospital without walls" program that brings high intensity behavioral health services into the community to serve people who may not have access to the care they need. ACTT is a comprehensive team of professional ...
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Team Lead
1 week ago
Vera Bradley Sales, LLC Asheville, United StatesSet high standards and motivate the team to create The Experience. Responsible for exceeding sales goals, building store traffic, converting Guests, interacting with the product, and promoting campaigns and contests to drive brand awareness and lasti Team Lead, Leadership, Store ...
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Team Lead
3 weeks ago
Rack Room Shoes Asheville, United States24633 · Part Time · Rack Room Shoes · Job Description Summary · The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and ...
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Team Lead
3 weeks ago
Rack Room Shoes Asheville, United StatesRack Room Shoes - Asheville Outlets [Store Manager] As a Team Lead at Rack Room Shoes, you'll: Assist in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures; Provide leadership, g ...
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Team Lead
14 hours ago
Pyramid Healthcare, Inc. Asheville, NC, United StatesOverview: Our Assertive Community Treatment Teams (ACTT) provide a hospital without walls program that brings high intensity behavioral health services into the community to serve people who may not have access to the care they need.ACTT is a comprehensive team of professionals f ...
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Team Lead
3 weeks ago
Pyramid Healthcare Asheville, United StatesJob Description · Job Description · Our Assertive Community Treatment Teams (ACTT) provide a "hospital without walls" program that brings high intensity behavioral health services into the community to serve people who may not have access to the care they need. ACTT is a compre ...
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Team Lead
1 week ago
Pyramid Healthcare Inc Asheville, United StatesJob Description · Job DescriptionOur Assertive Community Treatment Teams (ACTT) provide a "hospital without walls" program that brings high intensity behavioral health services into the community to serve people who may not have access to the care they need. ACTT is a comprehensi ...
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Team Lead
4 weeks ago
Pyramid Healthcare, Inc. Asheville, NC, United States Full timeOverview: · Our Assertive Community Treatment Teams (ACTT) provide a hospital without walls program that brings high intensity behavioral health services into the community to serve people who may not have access to the care they need.ACTT is a comprehensive team of professional ...
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Travel Team Lead
1 week ago
PrideStaff- Asheville Asheville, United StatesJob Description Job Description Travel Team Lead - Asheville - 2nd Shift - $20.00PrideStaff is currently recruiting for a Team Lead for a local travel benefit company. This is an excellent opportunity for a customer focused individual that is self-motivated, outgoing, and goal or ...
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Travel Team Lead
3 weeks ago
PrideStaff- Asheville Asheville, United StatesJob Description · Job DescriptionTravel Team Lead - Asheville - 2nd Shift - $20.00 · PrideStaff is currently recruiting for a Team Lead for a local travel benefit company. This is an excellent opportunity for a customer focused individual that is self-motivated, outgoing, and goa ...
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Material Handler Team Lead
3 weeks ago
Fpshealthcare Asheville, United States**Nurse Residency Program** · Create healthier tomorrows and start your career as a Nurse Resident at HCA Healthcare · There are many reasons HCA Healthcare is an employer of choice. We foster an environment of personal and professional growth, while supporting our nurses as th ...
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Professional Cleaner--Team Lead
3 days ago
Designer Maid Asheville, United StatesJob Description · Job DescriptionBenefits:Company car · Dental insurance · Training & development · Vision insurance · Position: Professional Team Lead Cleaner · Location: Asheville, North Carolina and Surrounding Areas · Pay Range: $17-$18 per hour (from clock in to clock out) · ...
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Professional Cleaner--Team Lead
1 week ago
Designer Maid Asheville, United StatesJob Description · Job DescriptionBenefits:Company car · Dental insurance · Training & development · Vision insurance · Position: Professional Team Lead Cleaner · Location: Asheville, North Carolina and Surrounding Areas · Pay Range: $17-$18 per hour (from clock in to clock out) · ...
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Team Lead Med Comm
3 weeks ago
HCA Healthcare Asheville, United States Full timeDescription · Introduction · Do you want to join an organization that invests in you as a Team Lead Med Comm? At Mission Health, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years. · Be ...
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Team Lead Operator 2nd Shift
2 weeks ago
Poppy Handcrafted Popcorn LLC Asheville, NC, United StatesWe sell direct-to-consumer and wholesale throughout the U.We are looking for innovative, creative, high energy, and talented professionals that have a passion for growing strong brands and products, thriving in an entrepreneurial environment, and building and leading fun, high-pe ...
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Team Lead Operator 2nd Shift
3 weeks ago
Poppy Handcrafted Popcorn LLC Asheville, NC, United States Full timeWe sell direct-to-consumer and wholesale throughout the U.We are looking for innovative, creative, high energy, and talented professionals that have a passion for growing strong brands and products, thriving in an entrepreneurial environment, and building and leading fun, high-pe ...
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Pathways Health and Community Support, LLC. Asheville, NC, United States Full time· ABOUT YOUR ROLE: · The Coordinated Specialty Care (CSC) Assistant Team Lead provides clinical guidance and supervision to the CSC team, and screens and recruits clients and family members into the CSC program. The Assistant Team Lead works with staff inside the organization a ...
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Team Lead
3 weeks ago
Rack Room Shoes Arden, United StatesRack Room Shoes - Southridge Shopping Court [Store Manager] As a Team Lead at Rack Room Shoes, you'll: Assist in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures; Provide leade ...
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Licensed Salon Manager
2 days ago
Sport Clips Asheville, United States Full timeSport Clips Haircuts is Hiring Managers & Assistant Managers Do What You Love. Love What You Do. · JOB DESCRIPTION · Our salon is looking for talented mangement team members who are passionate about cutting hair and making their clients look great Our team is dedicated to excepti ...
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Hair Stylist
1 week ago
Sport Clips Asheville, United StatesSport Clips Haircuts is Hiring Hair Stylists Do What You Love. Love What You Do. · JOB DESCRIPTION · Our salon in Asheville (in Biltmore Park Town Square) is looking for talented hair stylists who are passionate about cutting hair and making their clients look great Our team is d ...
Travel Team Lead - Asheville, United States - PrideStaff
Description
Travel Team Lead -Asheville - 2nd Shift - $20.00PrideStaff is currently recruiting for a Team Lead for a local travel benefit company. This is an excellent opportunity for a customer focused individual that is self-motivated, outgoing, and goal oriented.
Job Summary:
Our Team Lead provides supervision and development of the Travel Department Agents. This position is responsible for motivating, coaching, and communicating with the Travel team all while helping to ensure that our members are receiving excellent customer service.
Duties and Responsibilities:
Come Join Our Team
Compensation / Pay Rate (Up to): $ $20.00 Per Hour