- Service clients on a book of assigned business in accordance with ECBM service and quality management standards and procedures. Promote ongoing client loyalty.
- Retain, in conjunction with the Producer and/or Account Executive, all assigned accounts including the following responsibilities according to ECBM standards and procedures:
- Input and maintain client policy information in the agency management system (AMS) accurately and in accordance with ECBM standards and procedures.
- Prepare Certificate of Insurance masters and cooperate with our Certificate Department in the issuance of all COIs required by the client. This includes the review of any non-standard certificate requests and the review of contractual requirements as needed.
- Assist in preparation of, and presentation of, Claim Review as required by Client Service Plan
- Coordinate with assigned Client Analyst all endorsements as requested by the client.
- Respond to clients ongoing service needs in accordance with ECBM service standards.
- As required by client, negotiate all surety and fidelity bonds.
- Communicate client needs to all other departments including accounting, claims, reporting, or others as required.
- Notify manager, producer, and account executive of cancellation, audit, or coverage issues on clients. Keep producer and account executive informed on any important activity of their clients.
- Coordinate client response on risk control issues.
- Respond to agency quality management efforts. Assist in reduction of E & O exposures.
- Assist all clients, departments or associates when required and requested to maintain firms relationships and good standing.
- Maintain relationship with insurance companies.
- Special Projects as assigned by management.
- College degree preferred, but high school diploma or equivalency required.
- Professional Designation is a plus.
- Must have good communication skills, both verbal and written.
- Good listening skills and attention to detail are required.
- Must have excellent problem solving.
- Should have at least 5 years of insurance experience with good understanding of multi-line commercial insurance contract and coverages.
- Should possess some understanding of negotiation process and have ability to handle multiple priorities.
- Property Casualty Agents License required.
- Competitive Pay
- Health and Welfare Programs Including Medical, Dental, and Vision Insurance
- Retirement and Income Protection Programs, including a 401k plan
- Work/Life Balance Including PTO, Holidays and Remote work opportunities
- Career Advancement Opportunities
-
Account Manager
3 weeks ago
Jim Little - State Farm Agent Media, United StatesPosition Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversatio ...
-
Account Manager
2 weeks ago
Creative Benefits, Inc. Newtown Square, United States**Internal Title**: Senior Account Manager · **Department**: Account Management · **Reports to**: Director of Account Management · **FLSA Status**: Exempt · **Employment Type**: Regular, Full-Time · In the words of our President, we are "characters through and through" and that i ...
-
Key Account Manager
3 weeks ago
Axalta Coating Systems Glen Mills, United StatesSales Manager - CB4 - NM Job Description · **National / Strategic / Key Accounts Manager*** · **Key Responsibilities** · **Generate Push Demand and Grow National Accounts** · - Maintain full accountability for assigned accounts. Broaden U-POL's footprint to include the full portf ...
-
Account Manager
2 weeks ago
ECBM, LP Media, United StatesJob Description · Job DescriptionAbout ECBM · ECBM is a family-owned and operated insurance broker and consulting firm based in Media, PA. We specialize in high-risk industries that require dedicated, client-based broker services in the areas of Commercial Insurance, Workers' Com ...
-
Account Manager
2 weeks ago
Jim Little - State Farm Agent Media, United StatesJob Description · Job DescriptionPosition Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business gro ...
-
Account Manager, Large Store
2 weeks ago
Liberty Coca-Cola Bev LLC Broomall, United StatesWorking at Liberty Coca-Cola Beverages LLC is all about pursuing a career not just a job. Discover what it means to be energized by a multitude of possibilities and a dynamic team. · **About Liberty**: · At Liberty Coca-Cola, we strive to make our workforce as representative and ...
-
Account Manager
6 days ago
Alpine Solutions Group Newtown Square, United StatesMUST: · 5 years of experience minimum of experience within health insurance and pharmacy coverage · Has worked for an insurance Broker or insurance carrier or TPA · Strong understanding of medical insurance and pharmacy coverage · Knowledge of stop loss/reinsurance · Someone w ...
-
Sr. Account Manager
2 weeks ago
ExpertHiring Media, United StatesCompetitive Pay · Health and Welfare Programs Including Medical, Dental, and Vision Insurance · Retirement and Income Protection Programs, including a 401k plan · Work/Life Balance Including PTO, Holidays and Remote work opportunities · Career Advancement Opportunities · Job Typ ...
-
Account Manager
2 weeks ago
Derek Jones - State Farm Agent Morton, United StatesJob Description · Job DescriptionROLE DESCRIPTION: · Derek Jones - State Farm Agent is searching for a competitive team member who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Account Manager - State Farm Agent Team Mem ...
-
Account Manager
2 weeks ago
Intralox Philadelphia, United StatesIntralox, L.L.C. has an opening for an Account Manager on the Bakery & Snack team. As a member of this team, the qualified individual will be responsible for calling on accounts at the plant level and assist in the development and implementation of strategies for business develop ...
-
Account Manager
3 weeks ago
RoadSafe Traffic Systems, Inc. Philadelphia, United States**Position Summary**: · The Account Manager is responsible for existing key customer accounts and development of new customers in a given territory. The Account Manager must build and maintain a strong relationship with the customer. They will be the lead point of contact for all ...
-
Account Manager
2 weeks ago
Clutch Group, Inc. Philadelphia, United States**Title**:Account Manager · **Location**:Philadelphia, PA · **Salary**:upto $120k · **Hybrid**:2 days · Clutch Creative is a rapidly growing staffing agency. We support our clients by identifying unreachable talent that helps their businesses grow. · We care, we're honest, and we ...
-
Account Manager
1 week ago
Hub International Delaware, United StatesJob Title: Account Manager · Department: Employee Benefits · Reports To: VP, Employee Benefits Practice Manager & Consultant · SUMMARY · The Account Manager (AM) will manage a book of clients that have 2-50 employees. The BA will market and prepare cost illustrations for Employee ...
-
Account Manager
2 weeks ago
Snap-on Inc Wilmington, United StatesOverview: · **Snap-on Sales Representative - Selling Direct to Industrial Corporations** · Snap-on Inc. is more than the premier global tool and equipment manufacturer; we are a leading global innovator, manufacturer and marketer of complex equipment and systems solutions. We ope ...
-
Account Manager
2 weeks ago
G&B Amusements Warminster, United StatesG&B Amusements is a full-service Amusement Vending company with immediate openings in the Warminster area. · We are currently seeking Account Managers to service existing and new accounts in Warminster. · Primary job duties include: Warminster Route Management for retail establis ...
-
Commercial Lines Account Manager
2 weeks ago
APR Media, United StatesJob Description · Job DescriptionInsurance Job : Commercial Lines Account Manager | Commercial Lines Account Executive | Commercial Client ManagerSalary: $70-90K Location: Media, Pennsylvania · Our Media, PA based insurance firm is seeking an experienced commercial lines account ...
-
Account Manager
2 weeks ago
EmpireCovers Jenkintown, United States**Role Description**: As Account Manager, you will play a pivotal role in overseeing our operations across various online marketplaces and retail sales channels. This role reports to the Director of Marketing and is our direct link with both the marketplace and retail sales chann ...
-
Account Manager
3 weeks ago
Eastern Lift Truck Co. Maple Shade, United StatesEastern Lift Truck Co. · Account Manager (Outside Sales) · Currently, we are seeking an Account Manager to support our Queenstown, MD branch location to support territories in Southern New Jersey, Northern Delaware, and Eastern Pennsylvania. We offer tremendous opportunity for gr ...
-
Benefits-Group Account Manager
2 weeks ago
ECBM, LP Media, United StatesJob Description · Job DescriptionAbout ECBM · ECBM is a family-owned and operated insurance broker and consulting firm based in Media, PA. We specialize in high-risk industries that require dedicated, client-based broker services in the areas of Commercial Insurance, Workers' Com ...
-
Account Manager
3 weeks ago
AVI-SPL Trooper, United States: · **WHO WE ARE** · AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which ...
Account Manager - Media, United States - ECBM Insurance Brokers and Consultants
Description
About ECBM
ECBM is a family-owned and operated insurance broker and consulting firm based in Media, PA. We specialize in high-risk industries that require dedicated, client-based broker services in the areas of Commercial Insurance, Workers Compensation, Employee Benefits, Cyber Liability, Professional Liability, Farm & Agriculture, and Personal Insurance. Founded in 1970, our mission is to put people- our clients and employees- first. As a privately-owned company, our motto has always been: "No Shareholders, Just Transparency."
ECBM operates on three main core values: Empathy, Energy and Tenacity. We test every employee who works here for these three core values because employees must have Empathy to care about our clients, Energy to provide the level of service we require, and Tenacity to go that extra mile to solve our clients' challenges.
In addition to caring for our clients, we also take pride in caring for our employees. Weve been a Best Place to Work in Insurance recipient for the last eight years, and the average length of service of our employees is 11 years.
About the Role
ECBM is looking for an Account Manager to join our team in our Commercial Lines Department This person will report to the Director of Client Services. They will maintain assigned clients by renewing insurance contracts and promoting ongoing client loyalty through adherence to ECBM service standards and providing solutions, with a positive attitude, to clients needs. Client Advocate is responsible for providing renewal quotation on all property, casualty and surety policies/contracts currently written through ECBM.
Responsibilities
o Order Loss Runs as required on renewals.
o Provide producer with information for update at renewal including renewal surveys and applications for coverages to be recommended.
o Review client coverages annually to identify potential gaps.
o Coordinate with assigned Client Analyst the preparation of loss summaries with analysis, along with tentative experience modifications.
o Recommend needed coverages to producer. Assist in firms cross selling efforts.
o Pre-qualify accounts with insurance carriers.
o Negotiate renewal pricing/coverage and remarket coverage as needed.
o Maintain standard commission where possible.
o Identify with producer additional services needed by client and fee required.
o Prepare proposal in accordance with ECBM standards.
Book of Business Averages: $800,000 to $1,000,000 in annual revenue
Education & Experience
Benefits
