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    Senior Solutions Architect/Team Lead - Pittsburgh, United States - Onshore Outsourcing

    Onshore Outsourcing
    Onshore Outsourcing Pittsburgh, United States

    2 weeks ago

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    Description

    Job Description

    Job DescriptionSenior Solutions Architect/Team Lead

    Location - Pittsburgh, PA
    • MUST be willing to sign an attestation that you are compliant with Immigration and Nationality Act (INA) Section 274A

    Position Type - Full-time, In-Person

    Description - We are currently seeking a highly skilled and motivated Senior Solutions Architect/Team Lead to join our dynamic team in Pittsburgh, Pennsylvania.

    Key Responsibilities
    • Lead a team of technical professionals, providing guidance, mentorship, and fostering a collaborative work environment.
    • Serve as the escalation point for the technical team, addressing complex issues and providing expert-level support to ensure customer satisfaction.
    • Design, develop, and implement comprehensive technology solutions for our clients, including networking, servers, virtualization, email maintenance, and migration.
    • Collaborate closely with clients to understand their requirements and business objectives, translating them into effective technical solutions.
    • Stay up-to-date with the latest industry trends and advancements, and proactively identify opportunities to enhance our service offerings.
    • Drive continuous improvement by evaluating existing processes and proposing innovative solutions to optimize performance and customer experience.

    Qualifications
    • Proven experience (5+ years) in managing and delivering managed services, preferably in a leadership role.
    • Experience in networking, servers, virtualization, and firewalling technologies.
    • Strong leadership skills with the ability to inspire and motivate a team.
    • Excellent problem-solving abilities and a strategic mindset.
    • Exceptional communication skills to effectively collaborate with clients and internal stakeholders.
    • Self-starter with a passion for learning and staying updated on emerging technologies.
    • Ability to adapt solutions to meet the evolving needs of clients and the organization.

    Preferred Qualifications
    • Previous experience in management or team leadership roles.
    • Industry certifications such as Cisco Certified Network Professional (CCNP), Microsoft Certified Solutions Expert (MCSE), or VMware Certified Professional (VCP).
    • Familiarity with cloud technologies, such as AWS or Azure.

    Benefits
    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance

    Compensation Package
    • Performance bonus

    Schedule
    • 8 hour shift
    • Day shift
    • Monday to Friday

    Experience
    • Managed Services: 5 years (Required)

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