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- Lead a team of technical professionals, providing guidance, mentorship, and fostering a collaborative work environment.
- Serve as the escalation point for the technical team, addressing complex issues and providing expert-level support to ensure customer satisfaction.
- Design, develop, and implement comprehensive technology solutions for our clients, including networking, servers, virtualization, email maintenance, and migration.
- Collaborate closely with clients to understand their requirements and business objectives, translating them into effective technical solutions.
- Stay up-to-date with the latest industry trends and advancements, and proactively identify opportunities to enhance our service offerings.
- Drive continuous improvement by evaluating existing processes and proposing innovative solutions to optimize performance and customer experience.
- Proven experience (5+ years) in managing and delivering managed services, preferably in a leadership role.
- Experience in networking, servers, virtualization, and firewalling technologies.
- Strong leadership skills with the ability to inspire and motivate a team.
- Excellent problem-solving abilities and a strategic mindset.
- Exceptional communication skills to effectively collaborate with clients and internal stakeholders.
- Self-starter with a passion for learning and staying updated on emerging technologies.
- Ability to adapt solutions to meet the evolving needs of clients and the organization.
- Previous experience in management or team leadership roles.
- Industry certifications such as Cisco Certified Network Professional (CCNP), Microsoft Certified Solutions Expert (MCSE), or VMware Certified Professional (VCP).
- Familiarity with cloud technologies, such as AWS or Azure.
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Performance bonus
- 8 hour shift
- Day shift
- Monday to Friday
- Managed Services: 5 years (Required)
Senior Solutions Architect/Team Lead - Pittsburgh, United States - Onshore Outsourcing
Description
Senior Solutions Architect/Team Lead
Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.
Location: Pittsburgh, PA
Position Type: Full-time, In-Person
Description: We are currently seeking a highly skilled and motivated Senior Solutions Architect/Team Lead to join our dynamic team in Pittsburgh, Pennsylvania.
Key Responsibilities:
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