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Sales Manager
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San Antonio

    Sales Manager - San Antonio, United States - IHG

    IHG
    IHG San Antonio, United States

    3 weeks ago

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    Description

    DUTIES AND RESPONSIBILITIES:

    Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded. Actively prospect and qualify new business.

    Achieve personal and team goals as assigned.

    Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders.

    Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures

    Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. Disseminate sales-related information to other departments as appropriate.

    Arrange and conduct special events, site inspections, and off-site presentations for potential clients. Entertain clients in accordance with established company and hotel policies and guidelines.

    Maintain client files and update information daily in accordance with established departmental policies and procedures. Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.

    Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets.

    Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.

    Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments.

    Interact with outside contacts:

    Guests to ensure their total satisfaction

    Airlines, wholesalers, corporate accounts, travel agencies, ad agencies, etc. to ensure repeat business, follow up on events, and generate new business

    Other contacts as needed (Professional organizations, community groups)

    May assist in developing and implementing sales plans. May also participate in the annual budgeting and planning process.

    Perform other duties as assigned.

    May serve as manager on duty as required.

    ACCOUNTABILITY:

    This job is a sales professional with established sales goals.

    Qualifications and Requirements:

    Some College plus 1-2 years sales or marketing related experience, or equivalent combination of education and experience. Related degree preferred. Prior hotel sales experience preferred. Must speak fluent English. Other languages preferred.

    This job requires ability to perform the following:

    Frequently standing up or moving within and outside of the facility

    Carrying or lifting items weighing up to 25 pounds

    Handling objects

    Other:

    Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.

    Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training

    Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.

    Problem solving, reasoning, motivating, organizational and training abilities are used often.

    Ability to travel to attend workshops, tradeshows, conventions, etc.

    May require a valid Drivers License.

    May be required to work nights, weekends, and/or holidays.

    What you can expect from us

    We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life including a full uniform, impressive room discounts and some of the best training in the business.

    Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

    IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well both inside and outside of work and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

    The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

    At IHG, weve made a promise. As one of the worlds leading hotel groups, were here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected wherever they are in the world. Want to be part of the journey?

    As the worlds first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental? brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If youd like to embrace a world of opportunities, wed like to welcome you to the worlds most international luxury hotel brand.

    Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

    At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

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