Jay Mulligan

Excellent interpersonal and communication skills, adept

at building rapport with customers and colleagues.

● Strong problem-solving abilities, effectively resolving

conflicts and finding solutions to customer inquiries.

● Proficient in implementing media strategies and utilizing

various sales and marketing tools.

● Exceptional organizational skills, ensuring smooth

operations and timely completion of tasks.

● Ability to work in a fast-paced environment, multitask

effectively, and meet deadlines.

Referee/Site Director, YMCA, San Antonio

March 2019 - July 2019

•  Officiated various sports for boys and girls under the age of 12, ensuring fair play and adherence to rules.
•  Successfully organized and managed practices and games, ensuring a smooth and enjoyable experience for participants and spectators.

Intern, Proscribe, San Antonio

April 2021 - August 2021

• Gained exposure to multiple departments, including sales, PR, and accounting, with a focus on implementing media strategies.
• Assisted in developing and executing sales and marketing campaigns, contributing to increased brand visibility and customer engagement.

Team Leader, Smoothie King, Lubbock

July 2022 - May 2023

• Managed a small shift of 3-4 workers, overseeing daily operations, and ensuring exceptional customer service.
• Demonstrated leadership skills by resolving conflicts, handling customer inquiries, and addressing any issues in the absence of the manager.

Bachelor of Business Management (Specialization in Management and Sales), Texas Tech University, Lubbock, Texas

August 2019 - Present (Expected Graduation: August [2023])

• Relevant coursework in management principles, sales strategies, and marketing.
• On track to graduate with a Business Management degree, specializing in management and sales.

High School Diploma, Ronald Reagan High School, San Antonio

August 2015 - June 2019

• Active participant in football for 4 years and baseball for 2 years, developing teamwork and leadership skills.
• Member of the National Honor Society (NHS) for 3 years, demonstrating dedication to academic excellence.
• Graduated with a GPA of 3.93, achieving Cum Laude honors.