Cafe Service - Grand Rapids, United States - Frederik Meijer Gardens & Sculpture Park
Description
Frederik Meijer Gardens & Sculpture Park promotes the enjoyment, understanding, and appreciation of gardens, sculpture, the natural environment, and the arts. Meijer Gardens is ranked among the 100 most visited art institutions in the world. The organization embraces the concept of a major cultural attraction centering around horticulture & sculpture. Meijer Gardens' commitment is to create a legacy of lifelong learning, enjoyment, and a rich cultural experience for generations to come.
Department:
Culinary Arts & Events
Supervisor:
Café Manager
Pay Type:
Hourly, Part-time < 25 hrs, Non-Exempt
Position Summary:
A support position for the Balk Café. Responsible for assisting with sales, food production, floor support and customer service through use of the organization's Guiding Principles. Required to work independently as well as with effective direction and support for other staff members, volunteers, and vendors.
Essential Functions
- Follow operating procedures established by Executive Chef and Cafe Manager
- Open and close café dining room
- Greet guests and prepare food orders quickly and efficiently per recipes
- Maintain portion controls and quality standards
- Rotate inventory, monitor product expiration, and stock supplies
- Operate cash register and balance tills
- Clear dining room and check on guests' experience
- Maintain Health Department Standards
- Maintain clean work areas, equipment, and dining room
- Create daily signage for café menu
- Contribute to a positive team approach by supporting both front of the house service team and back of the house culinary team
Other Functions
- Assist in training new hires on POS procedures, food preparation, Health Department standards, and daily operations
- Coordinate and prepare tour group meals
Organizational Expectations
- Embrace Meijer Gardens' mission to promote the enjoyment, understanding and appreciation of gardens, sculpture, the natural environment, and the arts.
- Embrace the organization's nonprofit status and commitment to serving and treating the public with dignity and working with a broad and diverse group of employees, volunteers, members, and guests in a respectful and professional manner.
Education and / or Qualifications
- Working knowledge of food service industry with strong customer service abilities
- Culinary experience a plus
- Guest centered focus
- Able to work with a sense of urgency
- Able to work a mixed schedule including weekdays, weekends, occasional nights and holidays
Working Conditions:
Fast paced environment in a rapidly growing cultural organization with room for advancement. Requires high levels of social contact and physical work. Very customer service-oriented work and requires multi-tasking in a hands-on manner i.e., food production, verbal communications, and guest services.
Must be able to perform physical activities such as, but not limited to, lifting heavy items (up to 50lbs unassisted) bending, walking, and standing for long periods of time.
Frederik Meijer Gardens & Sculpture Park is an Equal Opportunity Employer.
**We believe in fostering a diverse and inclusive workplace.
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