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    Production Support - Seattle, United States - ApTask

    ApTask
    ApTask Seattle, United States

    3 weeks ago

    Default job background
    Description
    About Client:
    The Client is a leading global IT services and consulting company, providing a wide range of services to clients in various industries, including banking, financial services, retail, manufacturing, healthcare, and more. It is one of the largest employers in the IT industry and has a vast and diverse workforce. The company places a strong emphasis on employee training and development. Client is known for its commitment to innovation and invests in research and development to stay at the forefront of technological advancements.
    It offers a comprehensive set of services, including:
    IT Services: Application development, maintenance, and testing.
    Consulting: Business consulting, IT strategy, and digital transformation.
    Business Process Outsourcing (BPO): Outsourcing of business processes to improve efficiency.
    Enterprise Solutions: Implementation and support of enterprise-level software solutions. Digital Services: Services related to digital technologies, such as analytics, cloud, and IoT.

    Salary Range: $90K-$100K/Annum

    Job Description:
    • Strong experience in Linux, Unix, shell scripting
    • Strong experience troubleshooting Java and C++ based application
    • Must have experience in middleware technologies e.g. CORBA,AIX, MQ, File transfer
    • Experience in L2/L3 Incident management and release management.
    • Experience of handling legacy and complex applications 7 Years
    • Coordinate with System Administrators and Infrastructure Teams to Install Applications/Software
    • Data centers, backups etc. Working with onsite and offshore teams , system alerts, monitoring, etc.
    • Environment setup and release management as per Block point requirement
    • Disaster recovery
    • Admin experience of passwords , permissions
    • Create long range disaster recovery
    • Customer feedback survey
    • Manages and monitor system performance. proactively monitor the Platform to ensure secure services with minimum downtime
    • Sets up and maintains documentation and standards
    • Performance analysis and tuning , best practices implemented on current system
    • L2/L3 ticket support
    • Troubleshooting and Issue resolution within SLA.
    • Coordinate with other applications SMEs to troubleshoot
    • Support Major incident management
    • On call support
    About ApTask:
    ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

    Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

    Candidate Data Collection Disclaimer:
    At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

    If you have any concerns or queries about your personal information, please feel free to contact our compliance team at .
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