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    Dealership Service Director - Chicago, IL, United States - Peak Performance Team

    Peak Performance Team
    Peak Performance Team Chicago, IL, United States

    2 weeks ago

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    Description
    Job Description Service Director - Automotive - Chicago Area Dealership

    If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you.

    We're searching for an Service Director who is motivated to excel and serious about a true career in this highly competitive industry.

    As service director, our customers, and your team, will look to you for guidance, leadership and expertise.
    Conduct daily one-on-one client status meetings with each ASM to identify potential service issues
    Monitor automotive repair/maintenance to prevent operational delays
    Work with service director to set departmental objectives
    Recruit, interview and train service staff
    Maintain daily sales and production records as prescribed by upper management
    Review and evaluate service sales performance
    Staff technical teams relative to production requirements
    Maintain department finances within parameters established by upper management
    Monitor/control all warranty activity to ensure compliance with policies and procedures
    Adhere to dealership policy on client vehicle care and operation
    Administer payroll for service staff in cooperation with payroll department, securing approval from service director and general manager
    Conduct performance evaluations
    Participate in operational planning
    Maintain the facility and equipment
    3 years service director experience required

    At Peak Performance Team, our core philosophy is that leaders should have the freedom to make their own decisions regarding the products they offer and how they handle claims.

    We accomplish this by creating customized, wealth-building purchase and protection products, previously available only to administrators and the largest franchise dealer groups and bring them to all we'll train your staff in the best ways to present and sell the products to maximize your profits and create a satisfied customer-base who will not only return for future purchases but will also sell YOU to their families and friends.

    PPT staff is comprised of industry experts dedicated to their craft.

    As real-world professionals who have spent years working in dealerships, insurance companies, and TPA's; we have become true subject matter experts in sales and marketing, captive and risk management, product design, and more.

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