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    Front Desk - Bend, United States - Bend Plastic Surgery

    Bend Plastic Surgery
    Bend Plastic Surgery Bend, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Job description

    Front Desk / Certified Medical Assistant Position

    Office Responsibilities

    • Provide information about procedures, treatments and products
    • Proficient in general understanding of all procedures, treatments and products provided in office
    • Input new patient paperwork into patients chart in a timely manner
    • Maintain patient confidentiality following HIPAA regulations
    • Schedule follow up appointments for patients
    • Responsible for keep all front office, back office, exam rooms and work area clean, tidy and sanitized
    • Assist in collecting signed consent from patients
    • Curate and send out physician referral letters weekly
    • Make appointment reminder calls
    • Clean exam rooms throughout the day and at the end of the day
    • Laundry and trash as needed
    • Cleaning and sterilizing instrumentation
    • Exam room setups for MD and RN
    • Rooming patients for MD and RN and gathering vitals as needed
    • Use room manager to inform MD and RN of patient status
    • Communicate with related businesses as needed (Cathy's Cleaners, Hazard Materials, FedEx/UPS, etc.)
    • Track product inventory weekly
    • Assist with processing and batching credit card payments
    • Collect payments using HintMD/OPUL, document appropriately in NexTech
    • Become proficient in collected CareCredit payments
    • Scan documents
    • Proficient in promotional programs for injectables (Alle, Aspire, Evolus, etc.)
    • Stay up to date on current promotions for Cosmetic Clinic treatments, products, etc and educate patients
    • Participate in bimonthly staff meetings
    • Responsible for keeping the Clean/Dirty room tidy and organized
    • Assist in operating room setup prior to procedures and room turnover between cases, cleaning OR appropriately.
    • Communicate with billing office as needed
    • Assist with events and promotions
    • Follow through with tasks delegated by RNs, Office Manager and MD.

    Experience:

    • Medical Assistant Certification (Required)
    • Medical office experience: 1 year (Required)
    • Microsoft Office: 1 year (Required)
    • Medical terminology: 1 year (Preferred)
    • Insurance verification: 1 year (Preferred)
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