Front Desk Representative - Elkhart, United States - Javier Melendez Medical Massage
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Javier Melendez Medical Massage
Elkhart, United States
Verified Company
1 week ago
Description
Front Desk Representative
Opening for a part-time front desk representative in a busy massage practice. If you are upbeat, can pleasantly greet patients and visitors as the "first face" and have excellent customer service. _We are looking for YOU_
Monday, Wednesday and Fridays 8:30am-3:30pm.
No Saturday's
QUALIFICATIONS:
- Minimum 2 years' office or demonstrated clerical experience
- Must be detail oriented and must demonstrate strong interpersonal communication skills, especially on the phone
- Required Education: High School Diploma or General Education Diploma (GED)
- Basic proficiency with various computer programs, including Microsoft Outlook, Word, and Excel
RESPONSIBILITIES:
- Greet each patient and potential new patient in a positive, engaging and professional manner
- Scheduling new and recurring patient appointments for clinical providers
- Recognize opportunities and ask appropriate needsbased questions to provide extraordinary customer service to create patient loyalty
- Ability to prioritize work and handle various tasks simultaneously, with frequent interruptions
- Ability to interact professionally with patients, providers, and staff
- Ensure the smooth and efficient flow of patient care using customer service skills and massage system for scheduling clients. Check patient's in and out.
- Provide each patient with required Forms and certify patient completion
- General maintenance of professional appearance of the office, watering plants, garbage removal, etc. and oversight of interoffice cleaning, laundry and organization
- Changing sheets on tables and cleaning treatment rooms after each patient visit
- Any and all other tasks or projects, as assigned
We are an equal opportunity employer. All qualified applicants will receive consideration for employment.
Job Type:
Part-time
Pay:
$ $20.00 per hour
Expected hours: 18 per week
Work setting:
- Inperson
Experience:
- Office or Clerical: 2 years (preferred)
Work Location:
In person