- Perform quality work within deadlines with or without direct supervision.
- Interact professionally with other employees, customers and suppliers.
- Work effectively as a team contributor on all assignments.
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
- Workstation: unbox equipment; check inventory; set up/Power on; set up default configuration; install hardware; deploy workstations
- Install OS; test configuration; run diagnostics
- Configure computers and devices for network
- Image computer systems
- Install updates and scripts
- Run diagnostics, repair and test computer equipment/devices
- Act as the first level support for customer technology problems and identify root causes, resolve,
- and monitor technology support requests in a timely, effective, and professional manner
- Properly escalate and document unresolved queries to the next level of support
- Regularly maintain internal service ticket and time entry information
- Some college or equivalent experience; technical coursework
- Entry level with some prior experience providing technical support in a business environment.
- Windows OS experience
- Hands on and practical knowledge of networks and computer systems.
- Excellent oral and written communications skills with customers and peers; tactful and effective
- customer communications.
- Strong team player
- Ability and willingness to evaluate and learn new technologies and apply them effectively.
- Previous position with customer service experience.
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IT Support Technician
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NVR Reston, United StatesNVR, Inc. is seeking an entry level IT Support Technician in Reston, VA · As an IT Support Technician, you will have the opportunity to assist end users in resolving technical issues that prevent them from doing their job effectively. In this key role, you will learn multiple fac ...
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NVR Reston, United StatesNVR, Inc. is seeking a Help Desk Technician to work on site in Reston, VA · NVR's technology teams thrive on providing multiple business lines with the tools and cutting-edge technologies that support NVR's mission to create a better living experience for our customers. Join NVR ...
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Arraya Solutions Reston, United StatesArraya Solutions, a leading Mid-Atlantic technology consulting firm, is looking for a Senior Desktop Technician to join our team · ***Prospective candidates are required to be on-site 5 days week*** · We are a culture that embraces change, values family and are actively involved ...
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Parsons Corporation Chantilly, United States Full timeDescription · : Parsons is seeking a Tier 2 IT Support Technician to join our team in Markham, Ontario and support multiple contracts for product support. Parsons is establishing an IT Help Desk and offers an excellent opportunity to come into this service offering at the grou ...
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ISI Enterprises Herndon, United StatesJob Description · Job DescriptionIsI is looking for an IT Support Technician Tier II to join our IT Support team. A Tier II Technician is responsible for resolving complex issues requiring detailed systems and applications knowledge that have been escalated from Tier I. This posi ...
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PROLIM GLOBAL CORPORATION Reston, United States**Job Title: Desk Side Support Staff** · **Location: Reston, VA** · **Duration: 12 Months** · **Job Type: Contract** · **Client: Direct** · **Work Type: Onsite** · **JOB DESCRIPTION**: · - This position will be based to Reston office for training until they are moved to the DC of ...
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Reston Hospital Center Reston, United States**Introduction**: · Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family Jump-start your career as a(an) Surgery Support Technician today with Reston Hospital Center. · **Benefi ...
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Thrive Networks Inc Fairfax, United StatesThis role will work from Fairfax office 5 days per week · **About Us**: · Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric ...
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Sensei Enterprises, Inc. Fairfax, United StatesSensei Enterprises, Inc. is a growing IT and cybersecurity managed service provider (MSP) looking for a full-time, talented, and customer-oriented IT consultant with varied networking and administration experience who can hit the ground running. · This job requires you to assist ...
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Everfox Herndon, United StatesIntelligent. Dynamic. Resilient. Everfox, formerly Forcepoint Federal, has been defending the world's most critical data and networks against the most complex cyber threats imaginable for more than 25 years. As trailblazers in defense-grade, high assurance cyber security, we have ...
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Gromelski and Associates, Inc. Fairfax, United StatesJob Description · Job DescriptionHelp Desk Support Technician · Gromelski and Associates, Inc. (GAI) partners with prime contractors to provide professional services. Key service areas include Engineering Design and Documentation; Software Development and Testing; System Integra ...
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Procession Systems Washington, United States Full timeJob Description · GENERAL DUTIES: · Install desktop, laptop, and tablet computers, peripherals, and software products for networked and stand-alone environments. · Troubleshoot, diagnose, and resolve desktop, laptop, and tablet computer software and hardware failures. · Provide i ...
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Kforce Washington, United States ContractDescription · Kforce has a client that is seeking a Fully Remote Senior Full Stack Developer to join their team.Overview:This app is being built with Java, Spring Boot and GCP, and has a UI that is written in both react and angular. We are looking into new feature development to ...
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ISI Enterprises Herndon, United StatesIsI is looking for an IT Support Technician Tier II to join our IT Support team. A Tier II Technician is responsible for resolving complex issues requiring detailed systems and applications knowledge that have been escalated from Tier I. This position reports to the IT Operations ...
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it support technician
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Randstad Alexandria, United Statesit support technician. · alexandria , virginia · posted 7 days ago · job details · summary · $29 - $32 per hour · contract · bachelor degree · category computer and mathematical occupations · reference · job details · job summary: · These should be onsite staff, especially ...
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Desktop Support Technician - Fairfax, United States - Thrive Networks Inc
Description
Job Description
Job DescriptionThis role will work from Fairfax office 5 days per week
About UsThrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "next generation" services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at "a job", but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a "work hard, play hard" environment, seeking the guidance, training, and experience necessary to build a lucrative career, then welcome to THRIVE
Position OverviewPerform activities associated with implementation, integration and support of computer systems in mission critical response operations environment. Candidate must be capable of installing standalone computer/simple network additions or network installs, wiring install, or support level efforts augmenting the large LAN/WAN projects.
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