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Boynton Beach

    Spa and Fitness Coordinator/Receptionist Part time seasonal - Boynton Beach, United States - The Club at Quail Ridge

    The Club at Quail Ridge
    The Club at Quail Ridge Boynton Beach, United States

    1 week ago

    Default job background
    Part time
    Description

    Job Description

    Job Description

    Responsible for greeting all members and guests and directs inquiries to the proper parties; answer phones, scheduling/rescheduling/canceling appointments, running all billing/CHITS for fitness related services. Providing a professional, friendly, and courteous atmosphere for all members.

    Essential Functions

    • Answer all incoming calls to the fitness desk.
    • Coordinating and scheduling all massage and facial appointments.
    • Communicating with the desk supervisor for ordering of all supplies for the fitness facility; PO's, requisitions, inventory.
    • Fitness billing through the JONAS system.
    • Copying, printing, gift certificates, redeeming for all staff services, paying close attention to matters that may require adjustments.
    • Tracking daily and monthly traffic.
    • Assisting customers with general questions; may include assisting members in the gym area.
    • Maintain inventory for supplies as well as for Dermatological products.
    • Maintain sales quota for Dermatological products and promotions.
    • Maintaining communications with desk manager to ensure proper procedures are met and training/understanding is adequate.
    • Schedule may vary and will at times include evenings and weekends.
    • Charge accounts, record and document member's accounts for Fitness related costs, items, sessions, etc...
    • Running all billing/CHITS for fitness related services.
    • Good attendance and punctuality is particularly important for this position.
    • Convey rules and regulations as needed for the fitness area.
    • Performs other duties necessary to maintain a consistent level of customer service that is expected by membership and standard for the fitness industry.
    • Promote fitness programs, contests, and fitness department.
    • Ability to work among fitness staff, to include but not limited to breaks, floor coverage, orientations.
    • Portray and be enthusiastic about fitness and wellness.
    • Perform desk coverage when necessary.
    • Charge accounts, record and document member's accounts for Fitness related costs, items, sessions, etc...
    • Perform any other tasks as assigned by management.

    Knowledge, skills and abilities

    • Must have knowledge of commonly used concepts, practices, and procedures within a country club/fitness area.
    • Must possess excellent interpersonal skills.
    • Must possess excellent written and verbal communication skills.
    • Must possess excellent organizational skills and coordinate and complete tasks with limited supervision.
    • Must be a detail-oriented individual and possess time management skills.
    • Must maintain high performance standards.
    • Fluent reading and writing in English with the ability to recognize signs and symbols to communicate with members.
    • Ability to deal with routine changes often.
    • Ability to deal effectively and tactfully with all employees, management and members.
    • Ability to work in a fast paced environment.
    • Excellent sales and communication skills.
    • Thorough understanding of Quail Ridge policies and procedures.
    • Must have some computer skills, including use of Microsoft Office programs.

    Education and experience

    • High School Diploma and/or equivalent required.
    • Previous clerical and reception work experience required.
    • Must have intermediate knowable of all Microsoft applications; typing ability; customer focus driven, as well as, maintaining above standards for desk operations.
    • Seasonal/yearly commitment highly desired; must be comfortable working in a fitness environment and be willing to assist in other areas.
    • CPR/AED certification desirable.
    • Must be able to lift at least 50 lbs., and bend and/or lift heavier objects or equipment in the fitness facility.

    Apply on our website at:

    Drug Free Workplace

    We participate in E-Verify.

    Job Posted by ApplicantPro
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