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Strategic Account Manager - Portland, United States - Penn Foster Inc
Description
Are you looking to make an impact on a quickly growing company that has a commitment to improving our communities and encourages fresh ideas while providing a great work/life balance?LS Networks
is a rapidly expanding provider of high-speed internet services, founded in the Portland area, with the mission of bringing our fiber-based services to rural, underserviced areas.
Strategic Account Manager
who is responsible for providing strategic account management and financial sales leadership for an assigned portfolio and sales strategy of LS Networks network services to Government and Education institutions.
Develop and manage overall account strategies for specific named account customers, including identification of incremental revenue opportunities and retention of embedded base services.
Works to drive sales by focusing on acquisition, development, and management of strategic prospective clients in designated territories.Responsible for overall customer relationship management and customer satisfaction in addition to delivering annual customer revenue and retention objectives on a consistent basis, to meet and exceed the end-to-end experience expectations of these Gov/Ed customers.
This is a full-time salary, exempt position, with a targeted compensation (Base + Commission) of $150,000 - $185,000 per year, depending on experience.
Location:
Within our operating market areas including the
Portland, OR
metro area
,
Vancouver, WA
,
Central Oregon
(Bend/Redmond),
Central Willamette Valley
(Salem to Eugene), and
Central Washington
(Yakima/Tri-Cities, Walla Walla).
Local candidates are preferred
; however, we will also consider candidates residing in the greater Pacific Northwest.
We are constantly seeking enthusiastic and innovative professionals to join the LS Networks team.
We value dedicated professionals who strive to create excellent customer experiences and believe in our company's mission to bring high-speed broadband and network reliability to traditionally underserved communities throughout the Pacific Northwest.
We absolutely believe in taking care of our employees and offer the following benefits:Complete medical & dental coverage
starting at 90% employer paid premiums for single coverage.
Our safe harbor 401(k) plan is available to employees on day 1, and includes a
100% fully vested employer match of up to 4% of your compensation .
8 paid holidays,
flexible "Take What You Need" PTO
and paid family leave, 16 hours of paid volunteer time
LS Networks encourages staff members to pursue ongoing education and gain industry certifications by offering
tuition reimbursement opportunities .
LS Networks employees can also take advantage of local employee store passes, local sporting event tickets and much more
Essential Functions
Meet or exceed monthly sales quota through identification and closing of incremental sales and revenue opportunities.
Proactively and consistently engage customers to understand the changing business needs of their set of customer accounts to identify upselling/cross selling and new product revenue growth opportunities.
Renew customer contracts to protect and grow existing revenue streams.Maintains excellent knowledge of Company's products/services, pricing practices and selling skills to effectively ensure positioning and alignment with assigned accounts.
Initiate and deliver proposed solutions to meet the needs of the assigned customers as it relates to all LS Networks network service.
Maintain customer satisfaction and serve as the primary escalation point for any customer issues that arise. Proactively coordinates efforts with other internal teams and groups to ensure effective resolution.Manage the cultivation, execution and delivery of sales and services to local and regional accounts in the Strategic Government and Education markets to include USAC and annual E-rate funding cycle.
Collaborate with Sales, Finance and Operations leadership to develop specific account management plans to meet assigned accounts needs and an overall strategy to optimize sales and retention opportunities.
Management of existing revenue, sales opportunities, quota, funnels, and forecasts consistent with sales, service and operational goals and objectives.Education/Experience and Skills & Abilities
Bachelor's degree (B.A. or B.S.) and 3-7 years of related sales experience; or equivalent combination of education and experience.
Possesses excellent written and oral communications, interpersonal skills and planning, presentation, and organizational skills.
Consistent exercise of independent judgment and discretion in matters of significance.
Valid driver's license and own applicable vehicle insurance.
We pride ourselves in forming diverse teams with a wide array of interpersonal and professional attributes. We don't expect one human to embody all of these skills, but if you have many of these skills, and are enthusiastic to learn, we encourage you to apply
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