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Incident Manager
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Incident Management
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Manager IT Major Incident Management
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Manager, CXSO Incident Management
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NovaTech Solutions Clayton, United StatesWe are looking for an IT Security Incident Responder (m/f/d) to join our team of Digital Forensics & Incident Response at Clayton. As an IT Security Incident Responder, you will take on the role of Incident Manager in handling specific security incidents for our clients. You will ...
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Janitorial Area Manager
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Dl - Commissary Transport Lead Agen
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Lead Product Manager, Trust
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Security Specialist
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Service Desk Technician
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Incident Manager - Atlanta, United States - Apex Systems
Description
Incident Manager
Large Banking Client
Duration: 12 months
Location: Atlanta (need to confirm)
Top Requirements:
-5+ years experience Incident Management
-Triage experience
-Jira
-Banking Industry Experience- preferred
-Merchant services business or payment networks; plus
Job Responsibilities:
1. Incident Triage and Analysis: Monitor and assess incoming incident reports to determine severity and impact. Conduct initial analysis to identify potential root causes and impact on operations.
2. Incident Response and Resolution: Respond promptly to incidents according to established protocols and procedures. Collaborate with cross-functional teams to resolve incidents efficiently and effectively.
3. Documentation and Reporting: Maintain detailed records of incident details, response actions, and resolutions. Generate incident reports and communicate status updates to relevant stakeholders.
4. Escalation and Coordination: Escalate incidents to higher-level support or management as necessary. Collaborate with senior incident management personnel for complex or critical incidents.
Preventive Measures: Participate in the development and implementation of preventive measures to mitigate future incidents. Contribute to the improvement of incident response processes and workflows.