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    Front Desk Associate - Long Beach, United States - Action Property Management

    Action Property Management
    Action Property Management Long Beach, United States

    1 week ago

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    Description
    Job Description

    Action Property Management,the leader in community management, is seeking afull time Front Desk Associateto join our team at our luxury association,West Ocean,located inLong Beach.

    Compensation:$20.00 Hourly plus benefits

    Schedule:Thursday - Sunday 2:00 pm to 10:30 pm

    Why Join Action?

    Action's goal is to attract and retain the best talent in the industry. We are proudly rated 4.3 Stars on Glassdoor. Check out our Glassdoor page here:

    Team Member Perks
    • Competitive starting compensation
    • Comprehensive health benefits and paid time off package for qualifying employees
    • On-going hospitality and property management training
    • Opportunities for career growth and advancement
    • Values driven company culture promoting team work and excellence
    Job Summary:
    • Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
    • Maintain the appearance of the front desk area, lobby, and main elevators
    • Monitor lobby activity and maintain access control
    • Provide concierge services
    • Complete Daily Activity Report
    • Answer and direct incoming phone calls. Receive and distribute resident parcels
    • Address resident and guest concerns and questions
    • Demonstrate strong understanding of the association's governing documents
    Requirements:
    • Must be over 18 years of age and successfully pass a pre-employment background check and drug screening
    • At least 1 year of customer service experience. Hospitality, luxury retail or fine dining experience is preferred
    • Hospitality Management college students or recent graduates are highly desired
    • Polished and professional appearance and demeanor
    • Upbeat and positive team player attitude
    • Strong judgment and solutions-oriented
    • Proactive customer service approach
    Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace.Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

    #LI-DA1
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