Jobs
>
Front Desk Agent
>
Chicago

    Front Desk Agent - Chicago, United States - Hongkong & Shanghai Hotels Group

    Default job background
    Description

    ** Front Desk Agent**

    Business Unit: The Peninsula Chicago Location: Chicago The Peninsula Chicago is seeking an Agent to join our Rooms Division team and be an integral part of our guest-focused service.

    Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago.

    Grow within a diverse multi-outlet property.

    Exceptional health benefits package and 401(k) with company match.

    Key accountabilities

    Ensure proper operation of all responsibilities of Front Desk operations

    Knowledgeable and fully adheres to both Peninsula and Forbes standards.

    Maintain consistency in performance in accordance with both Peninsula and Forbes standards

    Communicate with all departments to create a guest centric experience

    Be in full compliance with Head Office database requirements

    Ensure efficient operation of the Front Desk responsibilities with efficient handover

    General requirements

    2 years of Front Office experience in luxury property ideal

    Knowledge of PMS/Opera and some knowledge in Housekeeping department preferred

    Ability to deal with a high level of work demand and pressure, individual must have great organization skills.

    Excellent command of written and spoken English

    We are delighted to receive your resume for further consideration. To be considered for the position, you must have work authorization in the United States.

    **About The Peninsula Chicago**

    Set along the famed Magnificent Mile section of Michigan Avenue, The Peninsula Chicago offers spectacular views over Lake Michigan and the glittering city skyline. Proud of its tradition of Midwestern hospitality, the hotel is considered the top choice for everything from accommodation to celebrations and corporate events in the city.

    Requisition ID: 33442

    **Nearest Major Market:** Chicago

    **Job Segment:** Housekeeping, Hotel Reception, Hospitality


  • Marriott International, Inc

    Front Desk Agent

    2 days ago


    Marriott International, Inc Chicago, United States

    **Información Adicional** Overnight Lead · **Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** W Chicago - City Center, 172 West Adams Street, Chicago, Illinois, United States VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota? ...

  • Kinzie Hotel

    Front Desk Agent

    3 days ago


    Kinzie Hotel Chicago, United States

    **The Kinzie Hotel, a cool and very hip boutique hotel property, is in need of a Superstar... a confident, enthusiastic and exceptional individual to add to our front desk team As a member of the front desk team, you will become a part of the foundation that makes the Kinzie Hote ...

  • White Lodging - Hyatt Place Chicago

    Front Desk Agent

    2 days ago


    White Lodging - Hyatt Place Chicago Chicago, United States

    Summary: · At White Lodging, we know that the hospitality business, like life, is how you make people feel. That's where you come in. Here you'll have the opportunity to make unforgettable memories for our guests by providing exceptional service and fostering meaningful connectio ...

  • Hyatt Place Chicago/Downtown The Loop

    Front Desk Agent

    6 days ago


    Hyatt Place Chicago/Downtown The Loop Chicago, United States

    **_Seeking charismatic guest service professionals to join our ROCKSTAR TEAM. If you're outgoing and have a desire to grow your career, APPLY NOW_**: · **Perks**: · Management Development Program, TEAM discounts and more · As **_Guest Service Agent _**you will be a crucial asset ...

  • Bluegreen Vacations Corporation

    Front Desk Agent

    1 week ago


    Bluegreen Vacations Corporation Chicago, United States

    **Compensation**: Starting at $18 per hour, Bi Weekly Pay · **Schedule**: Full-Time, Varying shifts (7am to 3:30pm & 3pm to 11pm), includes a weekend shift · **Location**: 500 S Dearborn St, Chicago, IL 60605 · Be part of a team committed to creating lasting vacation memories #Po ...

  • Spearhead Hospitality, LLC

    Front Desk Agent

    1 week ago


    Spearhead Hospitality, LLC Chicago, United States

    **_Spearhead Hospitality is a Chicago based boutique hospitality management company with a portfolio that includes the Robey Hotel, Chicago Getaway Hostel, Canal Street Eatery & Market with a potential of additional properties under management._**: · **Perks**: · Medical, dental, ...


  • Canopy By Hilton Chicago Chicago, United States Part time

    Job Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...

  • Marriott Oak Brook

    Front Desk Agent

    1 week ago


    Marriott Oak Brook Oak Brook, United States

    **TITLE**:Front Desk Agent · **DEPARTMENT**: Rooms/Front Office · **REPORTS TO**: Front Desk Supervisor/Front Desk Manager · **JOB SUMMARY** · Attend to guests' needs, including, but not limited to, registration, checkout and cashiering. · **ESSENTIAL FUNCTIONS** · - Greet and we ...

  • Hampton Inn Hoffman Estates

    Front Desk Agent

    1 week ago


    Hampton Inn Hoffman Estates Hoffman Estates, United States

    We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and ame ...

  • sulekha

    Front Desk Agent

    1 week ago


    sulekha Chicago, United States

    Front Desk Agent Jobs in USA & Canada **Front Desk Agent Jobs Near Me** · *Work Experience**Job Role**Education***High School** Skills: · 926 Sedgwick Avenue, The Bronx, NY, USA 2 weeks ago *Functional Area* Job Summary: Represents the hotel to the guest throughout all stages o ...

  • HEI Hotels & Resorts

    Front Desk Agent

    1 week ago


    HEI Hotels & Resorts Chicago, United States

    Assist guests with arrival and departure from hotel, while providing positive guests experiences. The Front Desk Agent will also work at the PBX desk handling the incoming/outgoing calls as well as taking IRD orders and submitting for process. Respon Front Desk, Agent, Computer, ...

  • Comfort Suites - Lombard

    Front Desk Agent

    3 days ago


    Comfort Suites - Lombard Lombard, United States

    **Responsibilities**: · - Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs · - Connect with the housekeeping depar ...

  • Sage Hospitality Group, LLC

    Front Desk Agent

    1 week ago


    Sage Hospitality Group, LLC Chicago, United States Full time

    Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest co Front Desk, Agent, High Schoo ...

  • InterContinental Hotels Group, plc

    Front Desk Agent

    1 week ago


    InterContinental Hotels Group, plc Chicago, United States

    Duties and responsibilities Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and also returning guests. Check guests in, issue room keys, provide information on hotel services and room location. Ensure Front Desk, Agent, Reservatio ...

  • Hilton Garden Inn Oakbrook Terrace

    Front Desk Agent

    1 week ago


    Hilton Garden Inn Oakbrook Terrace Oakbrook Terrace, United States

    Job Summary: · **_ Full-time, $16/hr, AM-Mid-PM Shifts, Flexible and Weekend Availability Required._** · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion ...

  • Davidson Hospitality Group

    Front Desk Agent

    1 week ago


    Davidson Hospitality Group Chicago, United States

    Davidson Hospitality Group [Guest Service / Concierge] As a Front Desk Agent at Davidson Hospitality Group, you'll: Greet and welcome guests with a warm and friendly attitude; Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail; Provide ...

  • Hilton Rosemont/Chicago O'Hare Hotel

    Front Desk Agent

    6 days ago


    Hilton Rosemont/Chicago O'Hare Hotel Rosemont, United States

    : · JOB SUMMARY · Attend to guests' needs, including, but not limited to, registration, checkout and cashiering. · ESSENTIAL FUNCTIONS · - Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote the ...

  • Davidson Hospitality Group

    Front Desk Agent

    2 days ago


    Davidson Hospitality Group Chicago, United States

    Davidson Hospitality Group [Guest Service / Concierge] As a Front Desk Agent at Davidson Hospitality Group, you'll: Greet and welcome guests with a warm and friendly attitude; Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail; Provide ...

  • Courtyard Chicago Arlington Heights

    Front Desk Agent

    1 week ago


    Courtyard Chicago Arlington Heights Arlington Heights, United States

    Job Summary: · **_ Part-time, $18/hr, Weekend availability required._** · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary respons ...

  • InterContinental Hotels

    Front Desk Agent

    1 week ago


    InterContinental Hotels Chicago, United States Part time

    InterContinental Hotels - Hotel [Guest Service / Concierge] As a Front Desk Agent at InterContinental Hotels, you'll: Provide superior guest service upon check in and check out of each guest; Monitor the hotel front entrance and resolve any congested situations; Ensure VIPs and k ...