Senior Claims Adjuster-New York Labor Law - Chicago, United States - Argo AI

Description

Argo Group is a leader in specialty insurance with a vibrant culture built on respect, equality, wellness and opportunity.

We're an innovative organization that's small enough to be agile and big enough to make a difference in our industry.

Our flexible workplace is continuously evolving to ensure all employees feel:

Comfortable bringing their whole selves to work.
Confident that they will be treated respectfully.
Recognized for their performance and provided with equal opportunities to succeed.
At Argo, skill meets opportunity. If you're wired to raise your hand and ask, "Where can I help?", you'll thrive with us.
A Brief Overview

This role will be adjudicating highly complex commercial New York Labor Law claims and contribute to providing superb results for our clients.

The role will work on-site (or hybrid no less than three days per week on-site) at either our Chicago, New York City, Rockwood, PA, or San Antonio, TX office.

How You Will Make an Impact:

Working under limited technical direction and within broad limits and authority, adjudicate highly complex New York Labor Law claims, potentially with a significant impact on departmental results.

Solving difficult problems that requires an understanding of a broader set of issues.
Reporting to senior management and underwriters on claims trends and developments.

Analyzing claims forms, policies and endorsements, client instructions, and other records to determine whether the loss falls within the policy coverage.

Investigating claims promptly and thoroughly, including interviewing all involved parties.
Managing claims in litigation
Managing diary timely and complete tasks to ensure that cases move to the best financial outcome and timely resolution.
Properly setting claim reserves, taking into account how different policy wordings impact the claims reserving process.
Identifying, assigning, and coordinating the assignment and coordination of expertise resources to assist in case resolution.
Preparing reports for file documentation
Applying creative solutions which result in the best financial outcome.
Negotiating settlements
Processing mail and prioritizing workload.
Responsible for telephone calls and written correspondence to/from various parties (insured, claimant, etc.).
Having an appreciation and passion for strong claim management.

What We Need:
Bachelor's degree from an accredited university required.

Two or more insurance designations or four additional years of related experience adjudicating New York Labor Law Claims beyond the minimum experience required above may be substituted in lieu of a degree.

A specialized knowledge typically achieved through a minimum of five years' experience adjudicating New York Labor Law claims.
Must have good business acumen (i.e. understand how an insurance company works and makes money, including how this role impacts both Argo Group and our customers' ability to be profitable).
Ability to regularly exercise discretion and independent judgment with respect to matters of significance.

This role primarily faces problems and issues that are difficult and require an understanding of a broader set of issues.

Must have excellent communication skills and the ability to build lasting relationships.

Exhibit natural and intellectual curiosity in order to consistently explore and consider all options and is not governed by conventional thinking.

Desire to work in a fast-paced environment.
Excellent evaluation and strategic skills required.
Strong claim negotiation skills a must.
Knows how claims reserving techniques are used and how to assess whether a claim reserve is accurate.
Must possess a strong customer focus.
Effective time management skills and ability to prioritize workload while handling multiple tasks and deadlines.
Demonstrates innovative thinking and regularly shares ideas to help the team whenever possible

Ability to articulate the financial value of your work at multiple responsibility levels inside our clients' business which may include CEO.

Demonstrates inner strength. Has the courage to do the right thing and demonstrates it on a daily basis.
Proficient in MS Office Suite and other business-related software.
Polished and professional written and verbal communication skills in order to present information accurately and effectively.
The ability to read and write English fluently is required.
Must demonstrate a desire for continued professional development through continuing education and self-development opportunities.

Licensed Claims Examiner (Based on state) Must be licensed or have ability to quickly obtain a license in each jurisdiction requiring a license to adjudicate first party claims.

within 120 Days
Physical Demands

Unless otherwise specified below as an essential function of the job, this role generally operates within a standard office environment (on-site, remote or hybrid); requiring the use of a PC and other related office equipment.

PLEASE NOTE:
At this time, Argo Group will not sponsor an applicant for employment authorization for this position.
If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at Argo Group, please contact our Benefits Department at
To all recruitment agencies
:

Unless you have been requested to work on this position, or other positions with Argo Group, please do not forward any resumes to Argo Group employees.

Argo Group is not responsible for any fees related to unsolicited resumes.
Argo Group International Holdings, Ltd. is an underwriter of specialty insurance products in the property and casualty market.

Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses.

The company is a wholly owned subsidiary of Brookfield Reinsurance Ltd. Argo and its insurance subsidiaries are rated 'A-' by Standard and Poor's. Argo's insurance subsidiaries are rated 'A-' by A.M. Best. More information about Argo is available at .
We are an Equal Opportunity Employer.

We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate.

We do not tolerate discrimination or harassment based on any of these characteristics.
Developing our employees professionally and personally strengthens our organization.
Argo Group offers an attractive Total Rewards package that includes:

A culture that recognizes performance and empowers employees to excel, offering competitive compensation and merit driven profit sharing.

Flexible workplace policies that support employee well-being include compressed hours, flex-time, job-sharing, remote work, sabbatical leave, holiday and summer hours.

Comprehensive health, wellness, and financial planning options that employees can tailor to meet their personal and family needs.

In addition to traditional health and wellness plans, benefits include dental, disability, life insurance, medical, and vision insurance, matching 401(k) retirement savings, generous paid time off (21 days of PTO, 11 paid company holidays, 3 floating holidays and a paid voluntary day), paid caregiver and parental leave, paid bereavement, jury duty/court appearances, and military (up to 14 days) leave, employee assistance program (EAP), and an array of voluntary benefits.

Argo Academy, a digital and instructor-led platform that offers continuous learning and professional development – Training magazine lists Argo among the Training "Top 125" Companies.

Argo encourages career mobility and continuing education to pursue and maintain professional and industry designations, in addition to traditional university and higher education programs.

An inclusive culture that develops and sponsors diverse teams, encourages cross-functional engagement and collaboration, builds community through employee resource groups (ERGs), and provides an environment that welcomes ongoing dialogue, creative innovation, professional and personal development.

Active community outreach and volunteer programs in addition to matching charitable gifts by 100%.

A generous Employee Referral program that results in approximately 25% of all new hires annually.
For the position to which you are applying, will you now or in the future require employment-based sponsorship from Argo Group and its subsidiaries or any other form of immigration approval where applicable?



If permissable in your country, are you willing to submit to a formal background check or other pre-employment screening? (If applying in Brazil, please select 'Not Applicable')

• Have you been previously employed by Argo Group or one of its subsidiaries? Or, are you currently working with Argo on a contract or agency placement basis?
• Are you subject to a non compete agreement, contract restriction, audit independence requirement, or any other restriction imposed by a current or former employer or regulator that may impact your employment with Argo Group?
• If applying to a position in the United States, are you at least 18 years of age?
• Can you please specify your citizenship or immigration status?

What are your desired base salary expectations for this role?

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For government reporting purposes, we ask candidates to respond to the below self-identification survey.
Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Argo Group's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.

As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA.

Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following:
a veteran of the U.S.

military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S.

military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S.

military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S.

military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.
Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Argo Group's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

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If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.

As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA.

Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following:
a veteran of the U.S.

military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S.

military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S.

military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S.

military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.
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