Account Manager - Kennesaw, United States - Brad Cooper - State Farm Agent

Brad Cooper - State Farm Agent Kennesaw, United States

3 days ago

Full time

Description

Position Overview:
Join the team at Brad Cooper - State Farm Agent as an Account Manager. In this role, you play a crucial part in our day-to-day operations and the satisfaction of our customers. Your main focus will be on fostering strong client relationships and bridging the gap between customer requirements and various agency departments. By proactively marketing relevant products and services, you will help enhance the overall customer experience.

Embark on a career that not only benefits you but also positively impacts your community. We are seeking a dynamic, personable, and results-driven professional to complement our team.

Responsibilities:

Build and maintain customer relationships, providing necessary follow-ups.
Deliver timely, precise, and friendly customer service, addressing inquiries about insurance options, eligibility, policies, claims, and billing.
Cultivate enduring and successful customer connections.

Requirements:

Prior sales experience (including outside sales, inside sales, retail, or telemarketing) is a plus.
Background in managing client relationships is advantageous.
Demonstrated interest in tailoring product offerings to meet customer demands.
Strong communication skills across written, verbal, and listening channels.
Committed to delivering exceptional customer service.
Ability to anticipate and fulfill customer needs effectively.
Proven capability in building rapport with customers.

Benefits:

Generous paid time off, including holidays and personal/sick days.
Competitive salary with additional commission/bonus structure.
Comprehensive health benefits package.
Opportunities for growth and professional advancement within our agency.

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