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Credit Analyst B - Washington, United States - exeloncorp
Description
:At Exelon, we've got a place for you
Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country.
You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery.
Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.
Exelon will provide you the tools and resources you need to design, build and enhance a successful career.We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.
Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at ExelonPRIMARY PURPOSE OF POSITION
Incumbent is responsible for ensuring that the Company's customer accounts receivables are protected and collected through an aggressive process of application and deposit collection, timely analysis, monitoring and follow-up on delinquent accounts.
Qualifications:
MINIMUM QUALIFICATIONS
Experience demonstrating customer service experience sufficient to demonstrate the ability to effectively communicate, orally and in writing, with internal and external customers on subjects including policies, procedures, complaint and issue resolution, research and analysis.
Experience demonstrating skill making inbound/outbound calls to customers.Experience demonstrating skill analyzing and interpreting data sufficient to resolve complaints and issues, perform billing and transaction research, etc.
Experience demonstrating skill performing accurate mathematical calculations sufficient to reconciliation, billing verifications and cross footing (for example, addition, subtraction, multiplication, division, percentages, averages and rates).
Experience demonstrating skill using office equipment (for example, fax, copier, printer, calculator).Experience demonstrating skill using PC-based e-mail software.
Must successfully pass a qualification test.
Must successfully pass a Criminal History Background Check.
Must successfully pass a drug test.
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