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Cross Dock Home Delivery Coordinator - Las Vegas, United States - Crate&Barrel
Description
**Cross Dock Home Delivery Coordinator**
**Location:** Las Vegas, Nevada
**What youll do:**
Manage the shipment and routing of outbound freight to ensure cost-efficient and timely delivery of product.
Research various transportation methods, investigating cost and performance. Liaises with internal stakeholders, drivers, vendors, customers, and contracted carriers in planning the movement of freight.
Handle and resolve escalated customer service issues directly with the customer.
Investigate and resolve issues related to damages, shortages, and overages.
Rotate through different departments, as necessary, to meet the demands of the business.
Participate in ongoing training regarding technology upgrades and new systems applicable to the position.
Coordinate meetings and communications between the cross-dock, stores, drivers and Distribution Center to maintain the highest level of service.
Train and monitor third-party contractors on Crate and Barrel delivery procedures and monitors compliance to ensure standards of service.
Promote a strong sense of teamwork by working together safely, effectively, respectfully and efficiently with all associates.
Ensure all customers are provided with exceptional service.
Perform all job tasks assigned by the leadership staff to achieve and maintain daily productivity and quality goals.
**What youll bring:**
A minimum of 1+ years of related work experience
Customer service experience preferred
Associates degree in related field
Strong Mathematical skills
Strong problem solving and analytical skills
High attention to detail
Computer literate including but not limited to Google OS
Familiarity with AS400
Clerical, word processing, and/or office skills
Mechanical aptitude to assemble furniture pieces
Possess a complete understanding of training and communication resources relevant to the position
Awareness of loss prevention, security and safety following the guidelines as outlined in the
Company Code of Conduct and Associate Policy manuals
Good communication skills
Ability to work in a team environment
Basic English Language proficiency
Compensation Range: $20.14-$25.17/hr.
Minimum Starting Rate: 0.00 Up to: 0.00 **Job ID** **Date posted** 10/04/2021 **Position Type** Full-Time Our commitment to our associates is of the utmost importance. One of the reasons the company attracts such a dynamic group of associates is that we offer a full menu of benefits that are relevant to their lives, both on and off the job. Many of these benefits begin on day one, and extend to eligible dependents. To learn more about available benefits please click .
Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as the Company. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to and ask to speak with a manager regarding the nature of your request.
The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
The Company participates in and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.
State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
