Jobs

    User Experience - Maryland, United States - National Security Agency (NSA)

    National Security Agency (NSA)
    National Security Agency (NSA) Maryland, United States

    1 week ago

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    Description

    NSA is in search of Computer Science professionals to solve complex problems, test innovative approaches and research new solutions to storing, manipulating, and presenting information.

    We are looking for you to apply your computer science expertise to projects that seek to create new standards for the transformation of information.

    If you want to develop technologies and tools and be a part of cutting edge innovations; Help protect national security interests as part of the world's most advanced team of computer science professionals

    NSA is in search of Computer Science professionals to solve complex problems, test innovative approaches and research new solutions to storing, manipulating, and presenting information.

    We are looking for you to apply your computer science expertise to projects that seek to create new standards for the transformation of information.

    If you want to develop technologies and tools and be a part of cutting edge innovations; Help protect national security interests as part of the world's most advanced team of computer science professionals
    **As a User Experience Designer/Researcher, you will support the strategy and design for next generation analysis tools and information system applications for the Intelligence Community. Join us to work at the forefront of product/software development in an organization that's focused on promoting consistent processes and practices across the Agency in the areas of user experience engineering, systems engineering, operational engineering and support, and customer outreach. As a User Experience Designer/Researcher, you will be charged with blending both technical expertise and mission knowledge in providing design support for a breadth of analytic, engagement, and business applications.
    Design user experiences for new and existing web and other framework-based applications from concept to completion

    • Design workflows and experiences that are intuitive, effective, and accessible
    • Apply human factors and cognition principles to the design of tools, systems, tasks, ergonomics, user interfaces, and environments
    • Collect and analyze user behaviors and needs through various types of user research (field studies, surveys, lab studies, A/B testing, etc.)
    • Convey research findings and/or design approach by communicating to diverse audiences in both written and oral format
    • Generate design systems, building on existing structures and designing new approaches
    • Design both a short term and long term UX vision for products
    • The National Security Agency (NSA) is part of the DoD Intelligence Community Defense Civilian Intelligence Personnel System (DCIPS). DoD Components with DCIPS positions apply Veterans' Preference to eligible candidates as defined by Section 2108 of Title 5 USC, in accordance with the procedures provided in DoD Instruction 1400.If you are a veteran claiming veterans' preference, as defined by Section 2108 of Title 5 U.you may be asked to submit documents verifying your eligibility.

    Please populate the resume tool to showcase any relevant work experience and education related to the position and answer any applicable screening questions.

    A confirmation email will be sent after submission of the first application and also after any future updates to submitted applications.

    **Due to time sensitive communications regarding applications, please ensure your spam filters are configured to accept email from .

    For job vacancies that include stated testing requirements, also include the following:
    @All applicants and employees are subject to random drug testing in accordance with Executive Order Reasonable accommodations may be provided to applicants with disabilities during the application and hiring process where appropriate. Please visit our Diversity link for more information

    Pay:

    Salary offers are based on candidates' education level and years of experience relevant to the position and also take into account information provided by the hiring manager/organization regarding the work level for the position.


    Salary Range:
    $82,764 - $181,216 (Full Performance, Senior)

    On the job training, internal NSA courses, and external training will be made available based on the need and experience of the selectee.


    Benefits:

    NSA offers excellent benefits to include relocation assistance, flexible work schedules, generous leave programs, paid personal fitness time, training and continuing education classes, health and life insurance, Federal Thrift Savings Plan (TSP), and a Federal retirement plan.


    Work Schedule:
    This is a full-time position, Monday - Friday, with basic 8hr/day work requirement between 6:00 a.m. flexible).

    Engage with internal (NSA/CSS) stakeholders, including partner and customer organizations, and individual employees.

    • Identify capability gaps to guide improvements, or creation of, applications; Analyze corporate or customer requirements to develop, design, and deliver strategy documentation.
    • Analyze data using mathematical/statistical methods.
    • Analyze data using appropriate tool set.
    • Analyze new and existing applications, technologies, and/or architectures to solve design, development, and operational problems.
    • Document processes, analyses, and/or research findings.
    • Review scientific or technical literature to support research efforts.
    • Research emerging technologies for application(s) within the Agency.
    • Evaluate research for practical application.
    • DESIGN
    • Design and modify user interfaces, web applications and other technologies.
    • Perform highlevel design, specifying system and component performance and interface requirements.
    • Develop a design plan for custom hardware or software based on requirements.
    • Design and develop webbased documentation.
    • Design and/or create artwork or graphics for print, electronic products, exhibits, or displays.
    • Design communication campaigns and strategies.
    • Design, create, and implement websites.
    • Update and create webbased collaborative tools and technologies.
    Build software prototypes.

    • Develop test plans to evaluate software.
    • Provide feedback to application developers.
    • Develop multimedia products, integrating text, computer graphics, conventional art, photographs, or other media.
    • Create and/or manage images (for example, photographs) using digital and analog imaging technologies and databases.
    • Develop a test plan for custom hardware or software based on requirements.
    • Execute a software or hardware test plan.
    Test applications to validate functional, operational, or user requirements.

    • Evaluate and test websites and applications for Accessibility as required under Section 50
    • Evaluate or test computer applications or programs for usability in order to meet performance objectives.
    • Communicate identified defects in developed hardware or software to development team.
    • Evaluate the results of a software or hardware test.
    • Evaluate a software or hardware test plan.
    • Evaluate or test computer applications or programs to ensure compliance with technical, professional, legal and/or organizational standards/requirements.
    • Analyze user/customer requirements related to software and/or software system design.
    • Conduct frontend analyses.

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