- Directly interact with customers via telephone, email, or in-person.
- Promptly address and resolve customer inquiries and complaints, including processing product returns.
- Achieve and exceed assigned sales targets across various regions.
- Manage all aspects of customer accounts, including setup, verification, and ongoing maintenance.
- Process and track orders, forms, and requests, ensuring timely fulfillment and back order reporting.
- Collaborate closely with internal departments to optimize customer satisfaction and operational efficiency.
- Maintain detailed records of customer interactions, transactions, and feedback to continually enhance service processes.
- Participate in on-call rotations for after-hours customer support and represent the company at trade shows as needed.
- Strong communication skills, both verbal and written, with a professional telephone demeanor.
- Excellent interpersonal, listening, and customer service skills.
- High attention to detail with the ability to multitask and manage time effectively.
- Proven problem-solving abilities with a customer-oriented approach.
- Proficiency in Microsoft Office applications and familiarity with database and order processing systems.
- Ability to work effectively both independently and as part of a team.
- Bachelor's degree in a relevant field or equivalent experience in sales, customer service, and aviation logistics.
- Proven track record in aviation parts sales or customer service within logistics.
- Strong mathematical skills and reasoning ability.
- Competitive salary.
- Comprehensive benefits package including health, vision, and dental insurance.
- Opportunities for professional growth and advancement within a dynamic industry.
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Inside Sales Rep - Hollywood, United States - Ultimate Staffing
Description
Job Title: Inside Sales Representative - Aviation Industry
Location: Hollywood, FL
Job Type: Full-Time Onsite - Local candidates only will be considered.
Summary: As an Inside Sales Account Executive in the aviation industry, your primary role is to build and nurture long-lasting relationships with both current and potential clients, ensuring their needs are met with exceptional service, high-quality products, and effective parts support. You will handle inquiries, manage complaints, process orders, and contribute actively to sales targets, all while maintaining the utmost professional and ethical standards. A strong commitment to a proactive work ethic is essential for success in this role.
Key Responsibilities:
Essential Skills and Competencies:
Qualifications:
What We Offer:
About the Company: We are a leading firm in the aviation industry known for our commitment to quality and excellence. Our team is dedicated to providing innovative solutions and outstanding service to our clients worldwide.
All qualified applicants will receive consideration for employment without regard torace, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
